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Analyst
Jim Mitchell
Period: Reporting periods mapped to calendar 2024 Q4 – 2026 Q2 (7 quarters).
- Questions
- 68on tracked calls
- Challenge rate
- 4%3 of 68 questions
- Companies
- 8questioned at least once
- Reporting periods
- 7with questions
These figures cover the whole profile: every tracked question, all reporting periods.
How to read these numbers
Challenge rate is the share of questions that pushed back, pressed for specifics or questioned management’s assumptions. It describes how questions were asked on the calls tracked here; it does not measure whether any view turned out to be right.
Rounding. Rates are rounded to whole percentages, so a small share can show as 0% even when some questions were challenging. The count beside each rate is exact; “none of N questions” means no question was challenging.
No questions recorded. “—” means there is nothing to calculate: no questions were recorded for that period on the calls tracked here. It does not mean there was no activity.
Fewer than 3 questions. A company-level rate is withheld when fewer than 3 questions were recorded for that company; the questions are still counted everywhere else.
Small samples. Profiles with fewer than 10 questions are marked Limited sample.
Reporting periods. Questions are grouped by the calendar quarter each company’s fiscal reporting period maps to, not by the date of the call. Periods without a calendar mapping are listed separately under their fiscal label.
Questions asked
Grouped by company, most questions first. Open a company to read its questions, newest reporting period first.
Showing 68 of 68 questions from 8 companies
CCitigroup14 questions · 7 reporting periods · 1 of 14 challenging
Calendar 2026 Q2
what are you seeing in consumer credit and consumer behavior and does it look like these favorable trends are continuing
Show response
Luchetti described stable credit with delinquencies and losses down YoY, subject to inflation and unemployment watch-outs.
Is there a time when you start to question 100 basis point buffer
Show response
Fraser said the buffer is unchanged for now, with upside tied to new stress models better reflecting Citi's risk.
Calendar 2026 Q1
But it does also highlight the low profitability of the consumer branch banking segment.
Show response
Luchetti acknowledged 10.8% ROTCE is below target but nearly doubled from a year ago. Revenue up 11%, expenses up 1%, 10 points of operating leverage. Path to higher returns is clear.
Any thoughts and detail on your exposures and how you are thinking about the credit risk there would be helpful.
Show response
Luchetti gave detailed breakdown: $22B loans, 98% IG, 100% securitized. Strong risk appetite framework, multi-product relationships, constant stress testing. Comprehensive risk disclosure.
Calendar 2025 Q4
Can you maybe kind of just dive into a little bit more on the drivers why you think that should be sustainable going forward
Show response
Mason cited three drivers: doing more with existing large multinationals globally, onboarding new clients, and growing relatively nascent commercial/middle market segment with a growing front-end platform.
are you still targeting a buffer around 100 bps? And if so, how quickly are you looking to get there
Show response
Mason confirmed 100bps buffer target equating to ~12.6% CET1. Currently 160bps above requirement. Expects to work toward 12.6% over next several quarters. 2026 buybacks expected to exceed $13B from 2025.
Calendar 2025 Q3
is 4Q a decent jumping-off point for next year? Can you grow from that level
Show response
Mason cited operating deposit growth, branded card balance growth, trade lending momentum, investment portfolio rolling into higher rates, and disciplined deposit pricing as NII tailwinds into 2026.
the capital target of 12.8% and stepped-up buybacks this quarter. Is this a pace we should expect until you get to 12.8
Show response
Mason declined quarterly buyback guidance but confirmed continued progress on $20B program. CET1 at 13.2% expected to come down toward 12.8% over next couple of quarters, balancing growth investment with capital return.
Calendar 2025 Q2
can you give us a sense of what you think the long-term return profile could look like roughly
Show response
Fraser and Mason outlined continued revenue momentum across all businesses, expense discipline through severance and stranded cost reduction, and capital optimization.
if I look at first half, $43.3 billion to get to $84, you're dropping $2.5 billion in the back half
Show response
Mason cited normal seasonality in markets business plus fewer rate cuts than originally expected, while maintaining $84B full-year target.
Calendar 2025 Q1
anything different given the strong start to the NII ex-markets story and seemingly some good momentum in deposit and loan growth
Show response
Mason cited operating deposit momentum in TTS, branded card balance growth, trade loan growth, and deposit repricing management as tailwinds.
are you seeing sort of demand already in terms of your balance sheet, whether it's raising liquidity and deposit flow
Show response
Fraser noted clients bolstering balance sheets, accelerating imports for stockpiling, but pausing significant CapEx while awaiting clarity.
Calendar 2024 Q4
how much more is there to go beyond that in terms of eliminating parallel running parallel systems, reduce consultant spend
Show response
Mason confirmed the path to sub-60% efficiency by 2026 exit through revenue momentum, cost elimination, and transformation benefits.
can't help but ask about beyond 1Q. If we do sort of get this more certainty, maybe no increase in capital requirements
Show response
Mason expressed confidence in earnings momentum, targeting 13.1% CET1 with buybacks increasing as regulatory clarity emerges.
JPMJPMorgan Chase & Co.13 questions · 7 reporting periods · 1 of 13 challenging
Calendar 2026 Q2
is there a time over the intermediate term where you think expense growth could slow a little
Show response
Dimon rejected the idea of perpetual operating leverage, said AI's benefits accrue to customers, and flagged a possible expense-growth slowdown in 2027 or 2028.
Calendar 2026 Q1
Has there been any pushing out of any pause on activity levels and pushing out of the pipeline?
Show response
Barnum described the IB pipeline as surprisingly resilient, noting some Q1 strength came from accelerated M&A closures. Cautioned that Middle East developments could impact deal execution.
does that start to impinge your ability to grow that as much as you want?
Show response
Barnum directly confirmed G-SIB surcharge constrains Markets growth, particularly low-risk-density activities clients need. Dimon added JPM will find ways to serve clients while reducing G-SIB charge, calling it 'arbitrage.'
Calendar 2025 Q4
NPAs came down in commercial. So just trying to think what's your view there
Show response
Barnum said Q4 charge-offs were largely already provisioned. Slight increase in loss given default parameters. Nothing concerning broadly. Wholesale charge-off normalization similar to card normalization story, lumpy but not deterioration.
are you seeing any early signs of a broadening out of demand across other categories like traditional C and I mortgage, or auto
Show response
Barnum said home lending had a busy day on mortgage market moves. CCB story still about card. Modestly optimistic C&I outlook from global corporate environment and expansion strategies including new client acquisition.
Calendar 2025 Q3
where you see the most strength in the pipeline? And as we get rate cuts coming, do you feel that we are starting to see more activity pick up
Show response
Barnum said IPO processes continued through volatility and now conditions more favorable. M&A announced activity busiest summer in long time. Not persuaded rate cuts alone will change sophisticated sponsor behavior.
other aspects whether it is in the markets business, or other marginal return activities before that you see opportunities to lean into growth to use up capital
Show response
Barnum cautioned against extreme optimization. Said behavior already being shaped by high stock multiple and excess capital position. Wants franchise-accretive business, not just liquid par asset leverage.
Calendar 2025 Q2
it looks like you guys have done a lot to reduce your asset sensitivity to the short end of the curve. So can you talk about what you've been doing to change the positioning
Show response
Barnum explained they added front-end duration to reduce exposure to recessionary rate scenario while accepting less upside in higher-rate scenarios. Said it's nearly impossible to get asset sensitivity to zero.
Do you see that -- is it really just a supply issue? Or how do you think about the demand/supply dynamic
Show response
Barnum said SLR reform is good and overdue but JPM not personally bound. Impact likely small on portfolio activity but could help low-risk market-making intermediation. Fully priced in by markets already.
Calendar 2025 Q1
this kind of volatility tends to drive -- as corporates and investors go to cash, tends to drive higher deposits. Did you see that trend in March and particularly in April
Show response
Barnum said wholesale deposits outperformed but couldn't attribute to the environment. Dimon noted flight to safety may go to T-bills rather than deposits and that the 10-year risk-off trade is fundamentally different this time.
with four -- three to four cuts sort of mostly in the back half, June to December, how do you think about the trajectory of NII this year
Show response
Barnum declined quarterly NII trajectory color. Acknowledged back-loaded cuts create headwind on exit rate into next year. Dimon interjected that the curve won't happen as priced.
Calendar 2024 Q4
maybe just talk about again what areas of the regulatory structure, if it were to change, would be most impactful for you
Show response
Barnum avoided speculating on specific changes. Dimon added that liquidity reform, competitive analysis, and reducing balkanized system were all priorities.
since the election, it seems like CEO confidence, business confidence has increased. So, are you starting to see any improvement in demand on lending
Show response
Barnum acknowledged sentiment improvement but said loan growth has not materialized, attributing it to wide open capital markets and some residual caution.
STTState Street Corporation13 questions · 7 reporting periods · 0 of 13 challenging
Calendar 2026 Q2
do you expect any drag, I guess, in the very short term on pretax margins as you invest
Show response
Woods said the plan is not back-end loaded, expecting positive operating leverage in each year of the medium-term outlook.
Calendar 2026 Q1
EMEA was the largest contributor to net flows in the first quarter
Show response
John cited fixed income and multi-asset as the primary drivers, along with strong performance in the low-cost ETF suite. ETF flows broadly were a major contributor.
How can any further optimization around pricing affect deposit growth from here
Show response
John anchored total deposits at $250-260B with noninterest-bearing slightly above 10% guide. Internal deposit drivers: AUCA growth (record this quarter), alternatives clients bringing more deposits with better mix. External: money supply growth, rate stability, and risk-off environments all supportive.
Calendar 2025 Q4
it seems like maybe the implied balance sheet is pretty flat
Show response
John confirmed balance sheet roughly flat to slightly smaller in 2026. Optimization includes running off high-cost wholesale funding dilutive to NIM, rotating commercial loans toward deep-relationship lending, and repricing investment portfolio. All designed to improve NIM while maintaining stable NII.
how do you think about the mix and growth in deposits?
Show response
John provided specific assumption: ~$150B total deposits (stable), with ~$25B (10%) in non-interest-bearing, slightly below Q4 peak but consistent with historical levels.
Calendar 2025 Q3
Can you flex downward to to maintain positive operating leverage?
Show response
John noted markets business and NII can act as shock absorbers in downturns. Discretionary investment pace can be recalibrated. Want to protect 'crown jewels' and continue investing through downturns, but have multiple levers for maintaining profitability.
can you just talk about the environment versus what you're doing to grab share?
Show response
John explained the integrated nature: FX overlaps with custody (flow business grows with AUCA), securities lending overlaps with investment management clients. Core strategic business provides stable base, with volatility as a toggle. Ron added volumes were up double digits year-over-year, reflecting share gains from building multiple trading venues and access points.
Calendar 2025 Q2
is there anything kind of lumpy in there that may be not to get too excited about? Or do you feel like there's a real turn in sort of the organic growth in that space?
Show response
Ron explained structural DC momentum (innovative target date products, consultant relationships) plus a large one-time mandate from existing APAC client. Bullish on DC segment as a sustained growth driver both in US and internationally.
do you think there's any acknowledgment of the Tier 1 leverage constraint? And do you think that could also be lowered in the future?
Show response
Ron acknowledged Tier 1 leverage is the current binding constraint after earlier SLR relief. Regulators may address it but other priorities (GSIB, stress tests) come first, possibly by year-end. Described current environment as constructive for large GSIBs.
Calendar 2025 Q1
how much flex do you have in the expense line if revenues are worse? Just be helpful to think about the range of outcomes there
Show response
Ron cited multi-year transformation efforts, investment book flexibility, and technology substitution for labor as levers. Emphasized protecting service quality while having room to accelerate expense actions.
Are you seeing elevated deposit flows and sort of, you know, there's some good volatility for you guys in FX and sec lending and deposits
Show response
Mark confirmed elevated deposit levels and additional trading from volatility in early April, consistent with typical uncertainty cycle behavior.
Calendar 2024 Q4
digging into the puts and takes on the NII guide, understand the asset sensitivity to non-US
Show response
Mark Keating gave comprehensive four-part framework covering deposit levels/mix, rate cuts, loan growth, and portfolio rollovers with specific numbers for each.
any sense of how deposits have acted in January, I guess, as a help
Show response
Deflected with 'too early to say', only a couple of weeks into the year. Acknowledged seasonal pattern of deposits declining from Q4 highs.
BACBank of America12 questions · 6 reporting periods · 0 of 12 challenging
Calendar 2026 Q1
can you expand on the funding optimization point a little bit
Show response
Alastair reiterated prior framework, legacy long-dated CDs and repo balances drifting lower, benefiting NIY while NII is roughly preserved. Estimated ~$100B of remaining optimization runway, though Brian cautioned that nominal footings matter less than composition of liabilities funding core loans.
Is that an early read on taking some share from private credit, given disruptions there
Show response
Alastair attributed $5-10B of Q1 loan growth to revolver draws resuming after Q4 paydowns. Core middle-market activity and working capital builds across corporate America and internationally, framed as broad demand rather than private-credit share shift.
Calendar 2025 Q4
Could we just drill down and look at NII ex markets
Show response
Alastair noted $100M of Q4 NII was a Global Markets geography shift from MMSA that will likely revert. Markets NII should grow with continued loan and balance sheet investment. Rate cuts benefit markets as liability-sensitive.
Can you speak to what you're seeing in terms of deposit pricing whether betas are worse, better or worse than expected
Show response
Alastair confirmed full pass-through on corporate banking and wealth deposits. Consumer rate paid fell to 55bps given noninterest-bearing dominance. Consumer deposits growing for 3 quarters YoY. Wealth management deposits bottoming and poised to grow.
Calendar 2025 Q3
how many quarters of that do you expect
Show response
Alastair estimated balance sheet growth about 1% slower than loan/deposit growth over the next year as remaining wholesale funding is paid down, benefiting NIM without NII cost.
how do you think about the buffer where it is today and what prevents you from taking that down a little bit
Show response
Brian reiterated 50bps buffer target. Returned $7.3B in Q3. Awaiting rule finalization on averaging, G-SIB, and other changes expected in first half of next year before adjusting further.
Calendar 2025 Q2
Is that different now? Or how do you think about that longer-term target
Show response
Alastair confirmed 220-230bps NIM target unchanged. Q2 was diluted by high Global Markets balance sheet usage and large end-of-quarter commercial deposits, both NIM-dilutive but NII-slightly-positive.
Can you grow off that 4Q jumping off point in your mind
Show response
Alastair confirmed expectation to grow NII sequentially each quarter off Q4, benefiting from continued fixed rate asset repricing as a tailwind. Q1 typically affected by day count.
Calendar 2025 Q1
does that make it a little more difficult to reach that intermediate-term target NIM
Show response
Alastair confirmed 2.3% NIM target is unchanged, with rate cuts later in 2025 creating modest headwind in 2026 but manageable.
are you seeing across your business segments, you know, whether we've seen you've seen deposit you know, flight to safety flows
Show response
Alastair reported constructive global markets activity and regular-way deposit flows, with no signs of stress similar to 2023 regional banking crisis.
Calendar 2024 Q4
what do you think you're doing differently that's generating that kind of consistent success in adding new accounts?
Show response
Brian cited brand strength, digital capabilities, market expansion, and college campus strategy driving 92% primary checking account growth.
what areas do you see sort of slowing on the expense side given the, you know, your optimism on organic growth?
Show response
Brian cited moderating markets-related incentive growth, completed remediation work, and continued headcount discipline as expense deceleration drivers.
RJFRaymond James Financial10 questions · 5 reporting periods · 1 of 10 challenging
Calendar 2026 Q1
can you discuss how much is being driven by [ TriState's ] platform versus your own private client business
Show response
Shoukry confirmed SBL growth nearly identical at approximately 30% across both Raymond James Bank and TriState platforms. 31% overall year-over-year growth described as truly phenomenal. Opportunity to continue growing on both platforms remains significant.
it looks like the deposit growth there has been pretty substantial since you acquired it, maybe over 50%
Show response
Shoukry confirmed TriState has been a contributor on all fronts: SBL/lending capability, diversified funding through deposit products, and organic growth. Leadership team still in place, independently branded, separately chartered. A great cultural fit addition to the Raymond James family.
Calendar 2025 Q4
how do you think about the combination of NII and RJBDP fees as we go forward for the rest of the year
Show response
Shoukry noted outcome depends heavily on rate trajectory (market pricing 0-2 cuts). Good deposit beta on existing balances provides NIM/RJBDP resiliency. ESP client sensitivity to rate levels uncertain as rates decline. Difficult to predict extent to which cash allocation preferences shift.
Is that just demand driven? Or are you actively looking to shrink those deposits
Show response
Shoukry confirmed ESP decline is demand-driven, not strategic shrinking. 100% deposit beta on ESP. Inflows decelerating as rates decline and clients prefer market investment over higher-yield savings. Consistent with industry-wide pattern for high-yield savings products.
Calendar 2025 Q2
Is it pretty broad-based across all affiliation options? Or is it more concentrated in 1 specific segment
Show response
Shoukry confirmed broad-based success across all channels with independent channel seeing the highest acceleration rate. Employee and independent RIA options also performing well.
can you kind of give us a sense of at least a ballpark of the level of growth you're seeing in fee-based flows
Show response
Reilly (Executive Chair) noted fee-based flows outpacing overall asset growth. Now at 65% fee-based penetration, industry-leading. Long-term shift toward advisory relationships but many clients maintain both fee-based and commission accounts.
Calendar 2025 Q1
can you just update your NII sensitivity? You highlighted some asset turnover in the low-yielding AFS book
Show response
Shoukry argued dynamic effects of rate cuts could be NII-positive through increased loan demand for both SBL and corporate. AFS-to-loan remix also a tailwind. Static sensitivity analysis available but dynamic view more realistic.
we just don't expect to get to 10% without deals? Or can you kind of push that ratio down from here
Show response
Shoukry confirmed 10% target will be reached through growth investments (organic + acquisitions), not buybacks alone. Current buyback pace keeps ratios stable, not declining. M&A opportunities may arise in volatility.
Calendar 2024 Q4
is it fair to think the trajectory on NII could start to get a little better beyond next quarter
Show response
Reilly confirmed NII tailwind thesis beyond Q2 headwind of two fewer billing days. Growing assets plus stable rates should drive NII improvement.
Can you give any sense on the timeframe around when those books could start to get back to kind of current market rates
Show response
Oorlog detailed $1.5 billion in AFS maturities over next 12 months ($500M next quarter), being redeployed into higher-yielding loans, turning from headwind to tailwind.
NTRSNorthern Trust4 questions · 2 reporting periods · 0 of 4 challenging
Calendar 2025 Q1
how are you feeling better, worse on sort of the organic growth acceleration that you're trying to get
Show response
O'Grady expressed confidence but acknowledged early-stage nature of initiatives and the one-by-one client acquisition nature of wealth business vs institutional mandates.
Is that more of an effort to make that relationship stickier or is there also a material revenue pickup as they convert?
Show response
O'Grady identified three benefits: enhanced service levels, ability to win more business from outsourcing demand, and improved scalability of the bespoke UHNW offering.
Calendar 2024 Q4
how do you think about the organic growth from here, the trade-off between that and the improving incremental margins?
Show response
O'Grady explained disciplined bidding with higher-margin business and improved pricing conditions in the market.
pricing, you feel has been better as companies just focus more on margins. Is that the takeaway?
Show response
O'Grady confirmed pricing is better and the 2024 new business portfolio is intentionally higher-margin with 12-18 month onboarding.
Show 2 more companies
BNYBNY Mellon1 question · 1 reporting period · 0 of 1 challenging
Calendar 2025 Q1
you mentioned earlier that you might have had record new business wins
Show response
CEO disclosed 2024 fee growth split as two-thirds market/currency and one-third organic, expressing determination to grind the organic share higher through cross-selling, innovation, and platform breadth.
GSThe Goldman Sachs Group, Inc.1 question · 1 reporting period · 0 of 1 challenging
Calendar 2025 Q1
is that FICC-- is that the FICC is already operating at a high level? Or do you see opportunities
Show response
Coleman said FICC has multiple subcomponents with different dynamics. Solomon cautioned Q1 2024 was extraordinary making comps difficult.
Challenge rate by company
Every company this analyst questioned, most questions first. A company-level rate is shown from 3 questions; below that it is withheld.
| Company | Questions | Challenge rate |
|---|---|---|
| C Citigroup | 14 | 7%1 of 14 questions |
| JPM JPMorgan Chase & Co. | 13 | 8%1 of 13 questions |
| STT State Street Corporation | 13 | 0%none of 13 questions |
| BAC Bank of America | 12 | 0%none of 12 questions |
| RJF Raymond James Financial | 10 | 10%1 of 10 questions |
| NTRS Northern Trust | 4 | 0%none of 4 questions |
| BNY BNY Mellon | 1 | —Rate withheld: fewer than 3 questions |
| GS The Goldman Sachs Group, Inc. | 1 | —Rate withheld: fewer than 3 questions |
- CCitigroup · 14 questions7%1 of 14 questions
- JPMJPMorgan Chase & Co. · 13 questions8%1 of 13 questions
- STTState Street Corporation · 13 questions0%none of 13 questions
- BACBank of America · 12 questions0%none of 12 questions
- RJFRaymond James Financial · 10 questions10%1 of 10 questions
- NTRSNorthern Trust · 4 questions0%none of 4 questions
- BNYBNY Mellon · 1 question—rate withheld: under 3 questions
- GSThe Goldman Sachs Group, Inc. · 1 question—rate withheld: under 3 questions
Activity by reporting period
Questions recorded for each calendar quarter that companies’ reporting periods map to (not the call date), with the challenge rate for that period. Periods inside the range with no questions are shown as “No questions recorded”.
| Calendar period | Questions | Challenge rate | Companies |
|---|---|---|---|
| 2024 Q4 | 12 | 0%none of 12 questions | 6 |
| 2025 Q1 | 14 | 7%1 of 14 questions | 8 |
| 2025 Q2 | 10 | 0%none of 10 questions | 5 |
| 2025 Q3 | 8 | 0%none of 8 questions | 4 |
| 2025 Q4 | 10 | 0%none of 10 questions | 5 |
| 2026 Q1 | 10 | 20%2 of 10 questions | 5 |
| 2026 Q2 | 4 | 0%none of 4 questions | 3 |
- 2024 Q412 questions · challenge rate 0% (none of 12 questions) · 6 companies
- 2025 Q114 questions · challenge rate 7% (1 of 14 questions) · 8 companies
- 2025 Q210 questions · challenge rate 0% (none of 10 questions) · 5 companies
- 2025 Q38 questions · challenge rate 0% (none of 8 questions) · 4 companies
- 2025 Q410 questions · challenge rate 0% (none of 10 questions) · 5 companies
- 2026 Q110 questions · challenge rate 20% (2 of 10 questions) · 5 companies
- 2026 Q24 questions · challenge rate 0% (none of 4 questions) · 3 companies
Topics
Topics tagged on this analyst’s questions.
- Demand19
- Margin19
- Revenue Growth18
- Credit14
- Capital Allocation11
- Macroeconomic8
- Competitive Dynamics6
- Cost Pressure5
- Regulation Policy5
- Pricing3
Show all 15 topics
- M&A2
- Subscriber Growth2
- Guidance Reliability2
- Capex Investment1
- Geographic Expansion1