Dan Bergstrom

Vincent said the Engine marketplace, previously focused on loans and credit cards, added insurance as a new vertical built on capability acquired from Trellis and integrated in under a quarter, with 10 more partners already active and selling. He described the marketplace as an embedded, AI-matching engine that removes friction toward a near one-click financial-product experience, and said Gen will keep adding verticals organically and inorganically around protecting consumers' digital and financial lives.

Vincent explained the Norton 360 all-in-one membership playbook is being applied to Avast, which brings a freemium model. Avast ONE offers an all-in-one freemium with an a la carte upgrade path, letting customers pay for the features they use. It launched last fall with good early traction in France and Germany, and Gen is methodically ramping it across additional countries.

Vincent noted 400K is at the upper end of the consistent 250-400K quarterly range they've maintained for 7-8 quarters, driven by increased engagement, channel expansion, and retention improvements across all dimensions. Provided old direct customer metric alongside new consolidated KPIs for investor transparency.

Vincent described Norton Genie's evolution into an AI cyber safety assistant now in 40+ countries and languages as the core engagement driver. Norton 360 with Genie Pro at upper tiers offers insurance, voice/text block, and enriched protection. Norton Money launching as an alternative path to higher tiers with credit monitoring and curated marketplace.

Vincent explained MoneyLion's revenue is transactional but ~80% recurring with the same customers, making it a natural fit for Gen's membership model. Plans to develop and sell a membership structure in H2 to extend financial wellness journeys, increasing engagement and retention, though acknowledging potential short-term bookings trade-off for long-term value.

Vincent highlighted the engine/marketplace as uniquely differentiated, a white-label B2B2C financial ecosystem embeddable into other internet platforms. Partner reactions have been very strong when Gen positions its 65M paid + 150M free users. Called the engine potentially game-changing for Gen's future identity.

Vincent said they're still refining which KPIs to report beyond bookings and operating margins for each segment, promising more detail at Q1 results in late July/early August.

Natalie attributed stronger US growth to NPD breach-driven LifeLock awareness, scaling identity offerings, and increased membership adoption.

Vincent cited the Ultra VPN membership launch and Gen Stack's in-product messaging tool as key drivers, noting all mobile metrics are trending positively due to the membership structure shift.

Vincent described the Gen Stack migration as the foundation, enabling unified data, AI-driven in-product messaging, and LLM-based cohort segmentation for hyper-personalized cross-sell and upsell.

Natalie confirmed they did a full marketing reallocation into LifeLock, leveraging SEO, paid search, and affiliate channels to capture the identity demand surge.

Natalie explained the bookings-to-revenue mechanics: annual subscriptions are ratable over four quarters, with monthly subscribers (small share) hitting both periods simultaneously.