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Analyst

Duane Pfennigwerth

Evercore ISI · covers Industrials, Consumer Cyclical, Real Estate

Period: Reporting periods mapped to calendar 2024 Q4 – 2026 Q3 (8 quarters).

Questions
48on tracked calls
Challenge rate
6%3 of 48 questions
Companies
6questioned at least once
Reporting periods
8with questions

These figures cover the whole profile: every tracked question, all reporting periods.

How to read these numbers

Challenge rate is the share of questions that pushed back, pressed for specifics or questioned management’s assumptions. It describes how questions were asked on the calls tracked here; it does not measure whether any view turned out to be right.

Rounding. Rates are rounded to whole percentages, so a small share can show as 0% even when some questions were challenging. The count beside each rate is exact; “none of N questions” means no question was challenging.

No questions recorded. “—” means there is nothing to calculate: no questions were recorded for that period on the calls tracked here. It does not mean there was no activity.

Fewer than 3 questions. A company-level rate is withheld when fewer than 3 questions were recorded for that company; the questions are still counted everywhere else.

Small samples. Profiles with fewer than 10 questions are marked Limited sample.

Reporting periods. Questions are grouped by the calendar quarter each company’s fiscal reporting period maps to, not by the date of the call. Periods without a calendar mapping are listed separately under their fiscal label.

Questions asked

Grouped by company, most questions first. Open a company to read its questions, newest reporting period first.

Showing 48 of 48 questions from 6 companies

DALDelta Air Lines15 questions · 8 reporting periods · 0 of 15 challenging
DAL company page →

Calendar 2026 Q3

How do you think about the growth of these buckets overall relative to capacity?

Revenue GrowthMarginTranscript · FY2026 Q3 →
Show response

Joe said diverse streams grow well above capacity and Ed noted higher contribution margins, but no RASM link was quantified.

Can you speak to maybe the acceleration that you expect to see and more interestingly, maybe exit rate on RASM

Revenue GrowthPricingTranscript · FY2026 Q3 →
Show response

Joe sized last year's shutdown headwind at about 2 points and expects sequential progression but gave no exit-rate figure.

Calendar 2026 Q2

if you think events like the World Cup are benefiting the domestic entity disproportionately?

Show response

Joe downplayed the World Cup's quarter-level impact, while Edward added it boosts US inbound visitation and mix.

Calendar 2026 Q1

I wonder if you could frame a yield improvement you may be seeing in Pacific ex China as long-haul flows avoid connecting through the Middle East for a period of time

DemandGeographic ExpansionTranscript · FY2026 Q1 →
Show response

Joe confirmed demand is avoiding Middle East connections with partners seeing more of the rerouting effect. Asia has been durable for several quarters with Japan, China, and Korea via the Incheon hub all strong. Close-in business/corporate yields and bookings very strong.

Can you just remind us how much of your own engine work your own MRO does? And is the revenue growth acceleration a function of increased capacity investments

Revenue GrowthInnovation & R&DTranscript · FY2026 Q1 →
Show response

Dan attributed the doubling to a low prior-year base ($140M), strong backlog built through 2025, and heavier work scopes with more content. Cautioned growth will be lumpy quarter-to-quarter, with full year at $1.2B (~50% growth) and more normalized remaining quarters.

Calendar 2025 Q4

Can you speak a little bit about the outlook for that segment? Revenue growth, margin expansion, and if there are any capital commitments embedded in the CapEx outlook for this year?

Revenue GrowthMarginTranscript · FY2025 Q4 →
Show response

Dan described MRO trajectory from crossing $1B to $2B then $3B in revenue. Currently at high single-digit margins, targeting mid-teens. Requires consistent investment in shop capacity and repair capability but is uniquely differentiated for Delta.

What are the biggest surprises in how the industry and how Delta evolved relative to what you might have thought at that point in your career?

Competitive DynamicsTranscript · FY2025 Q4 →
Show response

Glen reflected on joining Delta when it was in trouble and achieving mission accomplished. Emphasized the need to continue being bold and thinking a decade ahead, not just quarter-by-quarter.

Calendar 2025 Q3

With respect to the strong improvement in cash flow year-over-year and operating cash flow, can you just expand on the drivers of that improvement? How much of that is just the working capital bene...

Capital AllocationMarginTranscript · FY2025 Q3 →
Show response

Dan noted the booking curve is still a headwind as it hasn't fully normalized yet. Working capital release from excess inventories built up during the network rebuild is the primary offset and driver of cash flow improvement.

can you put the corporate recovery in context, excluding any benefit from a CrowdStrike comp? In other words, are we fully back?

DemandRevenue GrowthTranscript · FY2025 Q3 →
Show response

Glen confirmed corporate revenue is beyond 2019 levels but passenger counts are still in the high seventies percent of 2019, indicating significant runway for volume recovery as business travel continues normalizing.

Calendar 2025 Q2

What do you think the limitations of this credit card data might be? I'm thinking about maybe different segments of customers or changes in the booking curve. What do you think the data might be mi...

DemandSubscriber GrowthTranscript · FY2025 Q2 →
Show response

Glen deflected by saying he hasn't focused on external credit card data. Noted the lower-end/higher-end divergence aligns with Delta's own observation that its higher-end customer is growing.

how do you think about Delta Air Lines, Inc.'s competitive advantages outside of the airline industry as we see high-end cards, maybe high-end clubs, but not attached specifically to an airline brand?

Competitive DynamicsSubscriber GrowthTranscript · FY2025 Q2 →
Show response

Glen cited record card satisfaction scores and argued Delta's unique value proposition of club access and status is difficult for non-airline cards to replicate.

Calendar 2025 Q1

kind of on a same-store sales basis, how are you seeing card spend? And how much of the double-digit growth is being driven by card growth

Subscriber GrowthDemandTranscript · FY2025 Q1 →
Show response

Glen noted the vast majority of AmEx growth is from existing cardmember spend, with acquisitions contributing only 3-4 points. Card swipe volumes holding through yesterday.

what regions, if you had to guess now, will you be most focused on? And what fleet types as we think about maybe retirements

Competitive DynamicsCapex InvestmentTranscript · FY2025 Q1 →
Show response

Glen focused cuts on domestic main cabin off-peak. Dan added retirements targeting 757s, 767s, and older A319s/A320s.

Calendar 2024 Q4

In Latin, what inning are we in for the rebuild of that entity? Delta Air Lines, Inc. has been in investment mode there for a while

Geographic ExpansionCapex InvestmentTranscript · FY2024 Q4 →
Show response

Glen indicated LATAM is moving from investment to more mature positioning in Deep South America, though not yet in harvest mode.

There were some stronger post-election trends, which obviously some of the hotels called out. But do you think the compressed period between Thanksgiving and peak holidays actually stimulated

DemandRevenue GrowthTranscript · FY2024 Q4 →
Show response

Glen attributed the surprise primarily to post-election demand acceleration extending 365 days out, not the compressed calendar which nets out over Nov-Dec.

LUVSouthwest Airlines8 questions · 6 reporting periods · 1 of 8 challenging
LUV company page →

Calendar 2026 Q2

how you are thinking about free cash flow conversion and the underlying drivers

Capital AllocationCapex InvestmentTranscript · FY2026 Q2 →
Show response

Tom says FCF conversion hinges on fleet-transaction timing since aircraft are largely cash or unsecured financed, with non-aircraft capex steady.

Calendar 2026 Q1

How has your plan for retirements or used aircraft sales changed, if at all

Capital AllocationCompetitive DynamicsTranscript · FY2026 Q1 →
Show response

Tom confirmed no change to fleet plans with Boeing deliveries becoming more predictable. Bob noted the organization is moving at unprecedented pace with greater agility. Declined to comment on consolidation rumors but said they'd evaluate if something became real.

Calendar 2025 Q4

I wonder if you would frame how many points of your 10 points in RASM growth is due to rev rec policy changes

ChallengingRevenue GrowthSubscriber GrowthTranscript · FY2025 Q4 →
Show response

Tom declined to quantify the revenue recognition shift, noting the split involves ATL, other revenue, and passenger revenue categories. Andrew added the new product provides a strong tailwind across all markets and customer segments, not just traditional Southwest strongholds.

Calendar 2025 Q3

I assume some of these initiatives have a learning curve associated with them from a revenue management perspective

Product LaunchRevenue GrowthTranscript · FY2025 Q3 →
Show response

Andrew noted the basic economy booking flow disruption was resolved by mid-July. For assigned seats, the long runway from July selling to January operation allows iterative tweaks. The $1B 2026 figure already contemplates ramp-up time; to the extent they go faster, the number gets bigger.

Calendar 2025 Q1

is the target still one-third of your seats? When do you expect that to go live? And by that, I mean like which quarter would we actually start to see the contribution?

Product LaunchRevenue GrowthTranscript · FY2025 Q1 →
Show response

Andrew reframed as four monetizable zones (standard, preferred behind exit, ELR, preferred front) rather than just 'premium.' Selling begins Q3 for Q1 2026 operations. Bob noted some 2025 contribution possible as retrofitted aircraft offer early bird access to extra legroom seats. Tom emphasized basic economy as the foundation enabling buy-up across all tiers.

Can you talk through the trends you saw through March and April? One of your peers, talked about a slowdown

Show response

Andrew confirmed managed business ex-government is up and stable. Insurance, technology, banking up; manufacturing and healthcare down slightly. The unusual aspect of this macro weakness is that it's consumer-led while business (correlated with corporate earnings) holds up.

Calendar 2024 Q4

from a unit cost perspective, do you see the potential to enter a similar multiyear period where you get modest unit cost growth on modest capacity growth or does better CASM really depend upon get...

Cost PressureMarginTranscript · FY2024 Q4 →
Show response

Bob directly addressed the multi-year CASM outlook, noting low-single-digit CASM-X is achievable through 2026-2027 with labor contract certainty and no major openers until 2027.

the certification process for your new seating configuration, can you give us an update there? What have you learned since last quarter or since Investor Day?

Show response

Bob outlined a clear timeline: weight and balance certification in Q1, STC in Q2, retrofits starting midyear with vendors and employees in place to complete before the operate date.

MARMarriott International8 questions · 6 reporting periods · 1 of 8 challenging
MAR company page →

Calendar 2026 Q2

can you can you confirm this is, uh, 2 full quarters or, or 6 months of impact here in 2026?

Revenue GrowthMacroeconomicTranscript · FY2026 Q2 →
Show response

Mason confirmed the $30M card benefit covers two quarters of 2026 and sized the full-year Middle East global RevPAR impact at about 100bps, better than the prior 100-125bps.

Calendar 2026 Q1

how quickly markets have historically bounced back after conflict, if that's quarters, years or if it sort of surprises

ChallengingMacroeconomicDemandTranscript · FY2026 Q1 →
Show response

Tony acknowledged every conflict is different and avoided a specific recovery timeline. Highlighted India as key impacted market given Marriott's dominant position there. APAC team expects worst impact in Q2.

Calendar 2025 Q3

One of the things we've heard from the airlines has been a shift in the underlying seasonality to Europe, a little less focus on peak summer

DemandGeographic ExpansionTranscript · FY2025 Q3 →
Show response

Tony observed extended peak seasons in Europe and Japan from anecdotal travel. Leeny noted U.S. customer mix in Europe at 36% in Q3 vs 33% full-year 2024. No major structural shift overall.

Calendar 2025 Q2

Is this primarily a domestic pickup? Or are there other regions of the world where you also expect sequential improvement

Revenue GrowthDemandTranscript · FY2025 Q2 →
Show response

Leeny cited calendar/event shifts in U.S., easier China comps in Q4, and seasonal BT strength. Not assuming a big economic pickup, steady as she goes. Tony noted transient booking window only 20 days globally.

Calendar 2025 Q1

Are you surprised at all we're not seeing trade down? And how do you think about this cycle differently than past cycles?

Show response

Leeny cited demographic shifts: 55+ population now 30% vs 22% in 2004, holding 73% of household net worth vs 61%. Tony added luxury tier had strongest occupancy and ADR growth in Q1.

what segment do you feel like has the most potential energy, or said differently, the biggest chance for reacceleration this year?

DemandMacroeconomicTranscript · FY2025 Q1 →
Show response

Tony identified leisure and BT as having the most upside if uncertainty evaporates, driven by recovering consumer confidence and clearer business planning environment.

Calendar 2024 Q4

Can you just remind us the structure of your co-brand relationships. Are those global in nature? Are they country specific?

Revenue GrowthCompetitive DynamicsTranscript · FY2024 Q4 →
Show response

Tony disclosed JPMorgan Chase and AmEx as top partners, largely domestic. 11 international local bank relationships. Declined to discuss renewal timing.

Can you just remind us your view regarding how recovered business transient is both from a volume and a revenue basis

DemandRevenue GrowthTranscript · FY2024 Q4 →
Show response

BT overall recovered to 2019 levels. SMBs recovered faster. Large corporates still behind except finance sector. Mon-Tue-Wed occupancy still below 2019.

UALUnited Airlines Holdings8 questions · 6 reporting periods · 0 of 8 challenging
UAL company page →

Calendar 2026 Q2

Do you have any insight into the growth in small and medium sized businesses

DemandTrade TariffsTranscript · FY2026 Q2 →
Show response

Nocella said large corporates modestly outpaced smaller ones; corporate load factor still 5 points below pre-COVID.

Calendar 2026 Q1

Can you speak to the changes you're seeing in credit card uptake since you've made those?

Revenue GrowthCompetitive DynamicsTranscript · FY2026 Q1 →
Show response

Andrew described MileagePlus changes uplift as incredible. Record penetration rate of cardholders that are premier members. Chase contract expiration date is public; working with Chase on optimized future contract.

Calendar 2025 Q3

Can you comment on how much of a head start you've built, specifically maybe on advanced book yields

Show response

Andrew confirmed booked a couple of points ahead, used some yield to achieve it. Atlantic capacity properly placed for Q4. Premium cabin share of revenue highest in Q4, favoring United.

can you talk more specifically about the maintenance expense that shifted here?

Show response

Mike clarified engine events shifted timing. No AFA accrual expected until ratification quarter. Expects deal in early 2026. 2-3% CASM-ex is right multi-year framework, with 2-3pt labor build still ahead.

Calendar 2025 Q2

which geography you expect to be the biggest contributor to that expansion?

MarginCompetitive DynamicsTranscript · FY2025 Q2 →
Show response

Andrew identified domestic as the biggest opportunity to close gap with international margins through connectivity, gauge, premium seats, and uneconomic competitor capacity exiting.

is it fair to say you were overstaffed on pilots? And now that you've seen a pickup in deliveries, is that more in balance?

Cost PressureCapex InvestmentTranscript · FY2025 Q2 →
Show response

Toby confirmed balanced pilot staffing for some time, hiring 3,000/year. Mike added right staffing levels are partially reflected in CASM-ex outperformance.

Calendar 2025 Q1

what were the highlights from your perspective and maybe from Mike and Andrew how would this book influence your thinking about growth and capital allocation

Capex InvestmentCapital AllocationTranscript · FY2025 Q1 →
Show response

Scott emphasized supply-side thinking, buying aircraft against consensus, and international supply constraints as long-term opportunity.

Calendar 2024 Q4

Historically, we didn't really think of the first quarter as a breakout quarter for relative margins for United. So what changes have you made

MarginCompetitive DynamicsTranscript · FY2024 Q4 →
Show response

Andrew credited capacity deployment by day/week/hub, lower utilization, sunshine capacity, corporate traffic return, and European deseasonalization.

HSTHost Hotels & Resorts7 questions · 7 reporting periods · 1 of 7 challenging
HST company page →

Calendar 2026 Q2

on the Maui recovery, can you just remind us where that market is on group recovery, your views on full stabilization

DemandRevenue GrowthTranscript · FY2026 Q2 →
Show response

Sourav: Maui EBITDA estimate unchanged at $120M; full-year total revenue pace ~7.5% and RevPAR ~10%; Hyatt ramp driving group, with ~$20-25M additional at stabilization. Direct.

Calendar 2026 Q1

what are you seeing in your bookings that convinces you better demand is sustaining going forward?

DemandMacroeconomicTranscript · FY2026 Q1 →
Show response

Jim cited no affluent-consumer pullback and Sourav added strong holiday and group pace as supporting evidence; direct.

Calendar 2025 Q4

Maybe you could just comment on group pacing in Maui and for those 2 markets, what you expect the level of improvement to be

DemandRevenue GrowthTranscript · FY2025 Q4 →
Show response

Risoleo highlighted World Cup matches in 10 markets providing 60bps lift (net 40bps after inauguration comp). Ghosh gave granular market pacing: San Francisco +20%, Miami +15%, Nashville +13%, Atlanta +10%, D.C. +10%, Austin +26%. San Diego, Chicago, Boston and Seattle pacing behind due to citywide impact.

Calendar 2025 Q3

can you maybe frame the tailwinds to growth potential in 2026 from no storms on the Gulf Coast

DemandRevenue GrowthTranscript · FY2025 Q3 →
Show response

Risoleo noted 24 days remain in hurricane season. Don CeSar raised from $3M to $6M EBITDA for 2025 and setup is strong for 2026. Ritz Naples performing well. Tiburon entering transformational renovation. Ghosh added HTCP completions, Super Bowl in SF, and World Cup across 10 cities as incremental 2026 tailwinds.

Calendar 2025 Q2

help us match up the commentary of room nights on the books up 6% versus last quarter versus the 3Q commentary that you're making. I assume that means you're seeing group bookings further out into ...

DemandGuidance ReliabilityTranscript · FY2025 Q2 →
Show response

Ghosh detailed group room night trajectory: started year at 4.3M, reduced to 4.2M in Q1, now 4.1M after removing another 75-77K for Q3 softness. Future-year pace for 2026-2028 improved slightly from prior quarter, remaining in high single digits.

Calendar 2025 Q1

Can you just talk about your outlook for the remainder of the year? I guess, both from a RevPAR perspective, are there any periods that have easier versus tougher comps

Revenue GrowthGuidance ReliabilityTranscript · FY2025 Q1 →
Show response

Ghosh provided updated Maui bridge showing EBITDA projection raised $10M to ~$100M midpoint, with majority of improvement from Q1. Guided remaining quarters to -2% to +1% RevPAR range.

Calendar 2024 Q4

it looks like your guidance assumes meaningful decel that you don't actually see

ChallengingGuidance ReliabilityDemandTranscript · FY2024 Q4 →
Show response

Risoleo cited Maui recovery uncertainty and the international travel imbalance as key factors behind the conservative midpoint. Ghosh added that 3.7-4.3% RevPAR growth would breakeven on margins.

HLTHilton Worldwide2 questions · 2 reporting periods · 0 of 2 challenging
HLT company page →

Calendar 2026 Q2

Maybe you could speak to what specifically Hilton is doing that you believe differs from your competitors on this front.

Competitive DynamicsMarginTranscript · FY2026 Q2 →
Show response

Nassetta declined to characterize competitors but confirmed the fee reductions apply across all chain scales rather than a specific segment.

Calendar 2026 Q1

what geographies offer the best share gain opportunity as you look out maybe over the next 5 years

Geographic ExpansionCompetitive DynamicsTranscript · FY2026 Q1 →
Show response

Nassetta identified India (10-20x opportunity, 125 Hampton deal), Southeast Asia (3-4x), CALA (2-3x), KSA (4-5x), and Africa as top springboard markets. Average market deploys only 4 of 27 brands.

Challenge rate by company

Every company this analyst questioned, most questions first. A company-level rate is shown from 3 questions; below that it is withheld.

CompanyQuestionsChallenge rate
DAL Delta Air Lines150%none of 15 questions
LUV Southwest Airlines813%1 of 8 questions
MAR Marriott International813%1 of 8 questions
UAL United Airlines Holdings80%none of 8 questions
HST Host Hotels & Resorts714%1 of 7 questions
HLT Hilton Worldwide2—Rate withheld: fewer than 3 questions
  • DAL
    Delta Air Lines · 15 questions
    0%none of 15 questions
  • LUV
    Southwest Airlines · 8 questions
    13%1 of 8 questions
  • MAR
    Marriott International · 8 questions
    13%1 of 8 questions
  • UAL
    United Airlines Holdings · 8 questions
    0%none of 8 questions
  • HST
    Host Hotels & Resorts · 7 questions
    14%1 of 7 questions
  • HLT
    Hilton Worldwide · 2 questions
    —rate withheld: under 3 questions

Activity by reporting period

Questions recorded for each calendar quarter that companies’ reporting periods map to (not the call date), with the challenge rate for that period. Periods inside the range with no questions are shown as “No questions recorded”.

Questions by calendar reporting period
Calendar periodQuestionsChallenge rateCompanies
2024 Q4813%1 of 8 questions5
2025 Q180%none of 8 questions5
2025 Q260%none of 6 questions4
2025 Q370%none of 7 questions5
2025 Q4425%1 of 4 questions3
2026 Q1714%1 of 7 questions6
2026 Q260%none of 6 questions6
2026 Q320%none of 2 questions1
  1. 2024 Q48 questions · challenge rate 13% (1 of 8 questions) · 5 companies
  2. 2025 Q18 questions · challenge rate 0% (none of 8 questions) · 5 companies
  3. 2025 Q26 questions · challenge rate 0% (none of 6 questions) · 4 companies
  4. 2025 Q37 questions · challenge rate 0% (none of 7 questions) · 5 companies
  5. 2025 Q44 questions · challenge rate 25% (1 of 4 questions) · 3 companies
  6. 2026 Q17 questions · challenge rate 14% (1 of 7 questions) · 6 companies
  7. 2026 Q26 questions · challenge rate 0% (none of 6 questions) · 6 companies
  8. 2026 Q32 questions · challenge rate 0% (none of 2 questions) · 1 company

Topics

Topics tagged on this analyst’s questions.

  • Demand21
  • Revenue Growth18
  • Competitive Dynamics10
  • Margin7
  • Capex Investment5
  • Capital Allocation4
  • Macroeconomic4
  • Geographic Expansion4
  • Subscriber Growth4
  • Pricing3
Show all 15 topics
  • Product Launch3
  • Cost Pressure3
  • Guidance Reliability3
  • Trade Tariffs1
  • Innovation & R&D1