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Analyst

Jon Ho

William Blair · covers Technology, Industrials

Period: Reporting periods mapped to calendar 2024 Q4 – 2026 Q2 (7 quarters).

Questions
47on tracked calls
Challenge rate
4%2 of 47 questions
Companies
7questioned at least once
Reporting periods
7with questions

These figures cover the whole profile: every tracked question, all reporting periods.

How to read these numbers

Challenge rate is the share of questions that pushed back, pressed for specifics or questioned management’s assumptions. It describes how questions were asked on the calls tracked here; it does not measure whether any view turned out to be right.

Rounding. Rates are rounded to whole percentages, so a small share can show as 0% even when some questions were challenging. The count beside each rate is exact; “none of N questions” means no question was challenging.

No questions recorded. “—” means there is nothing to calculate: no questions were recorded for that period on the calls tracked here. It does not mean there was no activity.

Fewer than 3 questions. A company-level rate is withheld when fewer than 3 questions were recorded for that company; the questions are still counted everywhere else.

Small samples. Profiles with fewer than 10 questions are marked Limited sample.

Reporting periods. Questions are grouped by the calendar quarter each company’s fiscal reporting period maps to, not by the date of the call. Periods without a calendar mapping are listed separately under their fiscal label.

Questions asked

Grouped by company, most questions first. Open a company to read its questions, newest reporting period first.

Showing 47 of 47 questions from 7 companies

TRMBTrimble Inc.14 questions · 6 reporting periods · 1 of 14 challenging
TRMB company page →

Calendar 2026 Q1

Can you give us a sense of how you can cross-sell this to your base

Show response

Rob will bundle into TC1 with traditional cross-selling initially, then tighter integration. Links to billions in construction ERP and tens of millions of Connect projects. Early customer inquiry and press coverage strong.

do you see any threat to any of the seat-based licensing models that you have as well

ChallengingCloud & AIPricingTranscript · FY2026 Q1 →
Show response

Rob acknowledged hybrid models at intersection of named user license and consumption. Near-term displacement unlikely given labor shortages (hundreds of thousands short in North America). Trimble is fundamental to daily work, not shelfware.

Calendar 2025 Q4

whether you see sort of stronger adoption in your base in 2026? Does this maybe look like a turning point

Show response

Rob said last 18 months focused on infrastructure building and beta. 2026 will see accelerated releases and adoption. AI has variable costs, making unit economics different. Consumption model already a muscle via Transporeon (60% consumption, 40% subscription).

how do we think about sort of the broader convergence between your ARR growth and overall revenue growth given that mix shift

Subscriber GrowthRevenue GrowthTranscript · FY2025 Q4 →
Show response

Rob noted AECO and T&L have converged (within ~100bps). Field Systems still has a spread with ARR at mid-20s as percent of revenue. Expects ~150bps model conversion headwind to continue through 2026 and 2027.

Calendar 2025 Q3

can you maybe provide some additional color to unpack the composition of that growth between new customer acquisition, net expansion, pricing

Subscriber GrowthPricingTranscript · FY2025 Q3 →
Show response

Phil confirmed consistent composition: approximately one-third new logos, two-thirds existing customer expansion within AECO. Model has been stable across multiple quarters.

can you talk a little bit about where your customers are at in terms of their interest in using AI in their everyday workflows

Show response

Rob noted wide differential in customer AI readiness. Most progressive customers working with natural language design, auto invoicing, automated RFIs. Very early in customer-level adoption but Trimble well positioned.

I think you're pursuing FedRAMP certification. And so just wanted to understand what you see as kind of the opportunity set

Regulation PolicyCompetitive DynamicsTranscript · FY2025 Q3 →
Show response

Rob framed FedRAMP as broader security posture, not just federal business. No FedRAMP revenue planned in 2026 from government. Customers doing both federal and private work prefer unified security protocols.

We've picked up some price increases that took place a little bit earlier in the third quarter

PricingProduct LaunchTranscript · FY2025 Q3 →
Show response

Rob described pricing optimization between monthly and annual subscriptions to incentivize annual contracts. SketchUp cross-sell plays include Reality Capture integration for 3D point cloud workflows.

Calendar 2025 Q2

In terms of TC1, can you help us understand maybe where some of the traction is coming from in terms of bundling the products together

Product LaunchSubscriber GrowthTranscript · FY2025 Q2 →
Show response

Rob broke down AECO bookings as two-thirds existing customers and one-third new logos. Strongest bundles include civil estimating with ERP, project management with ERP, and field instruments with model-based design packages.

Can you talk a little bit about how Trimble's platform potentially benefits from adding more and more of these AI capabilities

Cloud & AICompetitive DynamicsTranscript · FY2025 Q2 →
Show response

Rob highlighted unique data corpus across trillions in construction and tens of billions in freight. Customers increasingly want to unlock their data for better decisions. Connect & Scale strategy positioned Trimble for this moment.

Calendar 2025 Q1

Could you talk a little bit about what you're seeing in terms of the potential here for customers to maybe reevaluate the solutions

Cloud & AICompetitive DynamicsTranscript · FY2025 Q1 →
Show response

Rob highlighted unique data corpus across construction and transportation lifecycles. Customers moving from task optimization to systems optimization. Already delivering AI-driven features including natural language design and 3D feature extraction.

Can you also give us a bit more detail on the machine control as a service and how much of new businesses may be coming in through this

Product LaunchSubscriber GrowthTranscript · FY2025 Q1 →
Show response

Rob confirmed record Works Plus bookings with 50%+ new logos, demonstrating TAM expansion. Also used in competitive swap-outs. Expects land-and-expand strategy with additional software and workflow layered on the subscription base.

Calendar 2024 Q4

any thoughts around the U.S. federal government. Can you give us a sense of how big or small that is

DemandRegulation PolicyTranscript · FY2024 Q4 →
Show response

Rob explained federal orders are predominantly in Field Systems (survey, GIS, machine control). Projecting down in 2025; Field Systems guide would be up over 3% excluding federal and subscription conversions.

your comments around the data centricity of Trimble's platform, particularly around the AI opportunity

Cloud & AIInnovation & R&DTranscript · FY2024 Q4 →
Show response

Rob highlighted the unique ability to connect field and office data across construction lifecycle stakeholders, creating a unique corpus for AI-driven workflows like scan-to-BIM and digital supply chains.

AKAMAkamai Technologies9 questions · 6 reporting periods · 1 of 9 challenging
AKAM company page →

Calendar 2026 Q1

is there more opportunity to upsell once they are on your platform?

Show response

Tom said demand for AI is rapidly increasing and it is still very early. Expects plenty of room to grow the existing customer base and add other customers of similar scale.

Calendar 2025 Q4

I was wondering if you could give us a little bit more color in terms of what was unique about Akamai to cause the customer to maybe choose your solution over competitors?

Cloud & AICompetitive DynamicsTranscript · FY2025 Q4 →
Show response

Tom said performance, cost, and trust were key differentiators. For critical applications of this scale, trust earned through delivery and security reliability and customer support makes a big difference. They are building out capacity to meet this demand, greatly increasing Inference Cloud from 20 sold-out locations by about an order of magnitude.

Calendar 2025 Q3

can you talk a little bit about the penetration rates for opportunities such as segmentation

Competitive DynamicsDemandTranscript · FY2025 Q3 →
Show response

Tom said significant room for growth in both segmentation and API security. AI firewall still early with hundreds of prospects and lots of proofs of concept. Expects a quickly evolving landscape for protecting AI models, inference engines and agents.

are these mostly sort of new compute and capacity deals that you're winning? Or is there also sort of a growth coming from existing workloads

Show response

Tom said it is a combination of new deals and existing workload expansion. Highlighted reliability as a key differentiator with five 9s target. Competitors including security companies experiencing significant outages that are devastating for banks.

Calendar 2025 Q2

why are we not seeing stronger security revenue growth?

ChallengingRevenue GrowthCompetitive DynamicsTranscript · FY2025 Q2 →
Show response

Tom explained the $2.2B security base has large mature components (WAF, Prolexic, bot management) growing at slower rates. API security and Guardicore growing 30%+ but not yet at scale to move the overall number above 10%. As newer products get bigger, their growth rate will have more impact.

what kind of opportunity are you seeing there? And how do your solutions maybe compare with some of your major competitors

Cloud & AICompetitive DynamicsTranscript · FY2025 Q2 →
Show response

Tom said firewall for AI is very early but unique in marketplace. Strong dozens of proofs of concept underway with very positive customer feedback. Designed to protect user-facing AI applications against prompt injection attacks.

Calendar 2025 Q1

Can you provide a little bit more detail on the role you can play with agentic AI with your AI firewall

Cloud & AIProduct LaunchTranscript · FY2025 Q1 →
Show response

Tom described AI as a brand-new attack surface being rapidly deployed. Outlined threats including data exfiltration, offensive content, data poisoning. Akamai helps customers discover exposed AI apps and protect them.

you mentioned some customers expressing worry over whether they could rely on U.S.-based services

Regulation PolicyDemandTranscript · FY2025 Q1 →
Show response

Tom acknowledged the topic has come up in some accounts but said there are no good alternatives for security today. Akamai is working to reassure customers of long-term commitment.

Calendar 2024 Q4

How concerned should we be with potential tariff impacts. And can you maybe pass through higher costs that are associated with that

Trade TariffsCost PressureTranscript · FY2024 Q4 →
Show response

Ed said it's tough to call given tariff uncertainty. They're exploring supply chain moves and potential pricing pass-through as part of broader pricing strategy work.

AXONAxon Enterprise Inc.9 questions · 5 reporting periods · 0 of 9 challenging
AXON company page →

Calendar 2026 Q2

Can you help us understand, first, how much you've really expanded with these customers versus prior deals

DemandRevenue GrowthTranscript · FY2026 Q2 →
Show response

Josh Isner characterized the deals as meaningful expansions with more hardware and software, but did not quantify the uplift versus prior contracts.

Calendar 2026 Q1

Are you seeing this strength come from filter down? Or is this new national police forces?

Geographic ExpansionRevenue GrowthDemandTranscript · FY2026 Q1 →
Show response

CSO cited better go-to-market with partners, distributors, and system integrators plus stronger product-market fit. CEO added smaller countries going all-in nationally, creating proof points for larger forces.

Can you maybe talk a little bit about your AI cross-sell cadence, particularly for customers that are maybe in the middle of like the existing long-term contracts

Cloud & AISubscriber GrowthRevenue GrowthTranscript · FY2026 Q1 →
Show response

CSO explained contract rewrites happen naturally with new product releases. Camera upgrades, new products, and AI urgency all catalyze mid-contract expansions.

Calendar 2025 Q4

Can you help us understand some of the domain knowledge and data moats that you have in the AI world?

Cloud & AIInnovation & R&DCompetitive DynamicsTranscript · FY2025 Q4 →
Show response

Jeff explained the moat is the combination of physical device sockets (hardware already on officers), real customer workflows, and responsible use of massive proprietary datasets. Josh added Rick is in the top 0.0001% of AI users globally, driving company-wide AI adoption. Rick emphasized the Evidence.com ecosystem provides existing manual workflows ripe for AI automation.

What maybe has to happen from a go-to-market perspective to achieve that vision?

DemandGeographic ExpansionTranscript · FY2025 Q4 →
Show response

Josh compared to the 2009-2011 body camera launch, growth is exponential not linear (1→4→12 customers). Focus is on making early customers successful and delighted, choosing the right team and channel partners. Every year shows more indicators this is turning into a valuable business.

Calendar 2025 Q2

What is the most common upgrade path? What does maybe contributing the most to growth

PricingDemandCloud & AITranscript · FY2025 Q2 →
Show response

Josh described natural upgrade path: customers start with core (TASERs, body cameras, basic Evidence.com) then add OSP and AI features as they see value. Brittany noted pace of innovation means more premium options available at each renewal.

Is your visibility perhaps even better than what we saw last year

DemandGuidance ReliabilityTranscript · FY2025 Q2 →
Show response

Josh expressed very strong confidence citing pipeline fidelity and productive start to July. Multi-year track record of delivering on bookings commentary reinforces credibility.

Calendar 2024 Q4

can you talk a little bit about the strength here? And maybe what's changed in the decision to expand sort of the TAM

Geographic ExpansionDemandTranscript · FY2024 Q4 →
Show response

Brittany cited expanded product portfolio (Fusus, Dedrone, AI) and traction outside Commonwealth markets. Josh credited execution improvements and key CRO hire Cameron Brooks in Europe.

How do you imagine what you can do with Agentic AI, which seems to be sort of all the rage on the tech side

Cloud & AIInnovation & R&DTranscript · FY2024 Q4 →
Show response

Rick Smith described a progression from report writing to higher-complexity workflows, emphasizing Axon's unique position with customer trust and data access while maintaining responsible AI approach.

TYLTyler Technologies8 questions · 7 reporting periods · 0 of 8 challenging
TYL company page →

Calendar 2026 Q2

you said in the prepared remarks that you’re embedding AI into your workflows. Can you provide a little bit more color

Cloud & AIInnovation & R&DTranscript · FY2026 Q2 →
Show response

Moore listed specific embedded use cases; Miller added that clients want AI embedded in the system of record, not bolted on.

talk a little bit about maybe the spending environment, particularly as new state and local budgets start to unlock?

MacroeconomicDemandTranscript · FY2026 Q2 →
Show response

Moore described stable budgets and an anecdotal uptick in ERP decisions; Miller noted ROI scrutiny where pressure exists.

Calendar 2026 Q1

how do we think about the cadence of your on-premises flips this quarter?

Cloud & AISubscriber GrowthTranscript · FY2026 Q1 →
Show response

Brian said flip volume in dollars expected higher in 2026 vs 2025, peak in 2027-2029. Quarterly cadence hard to pin down. On track for 80%+ cloud by 2030. Focus on dollars not number of flips. Matter of when not if.

Calendar 2025 Q4

I wanted to maybe dig in a little bit more embedding transaction capabilities into your products can you give us a sense of where we are

Revenue GrowthDemandTranscript · FY2025 Q4 →
Show response

Lynn said penetration varies by product (utility billing vs ERP differ significantly). Disbursements and AP automation very early stage. Continuing to introduce new products and embed more services. Opportunity still extremely meaningful.

Calendar 2025 Q3

can you help us understand the growth opportunity here and potential cross-sell synergies with some of your other systems?

Show response

Lynn cited corrections TAM north of $100M and leveraged NIC relationships plus justice sales for Colorado win. Emergency networking Pennsylvania statewide win as proof of concept to transport nationwide. Brian emphasized tuck-in acquisitions growing significantly faster than Tyler core.

Calendar 2025 Q2

what maybe drove the strong performance this quarter? Can you just unpack that for us a little bit more?

Revenue GrowthDemandTranscript · FY2025 Q2 →
Show response

Brian cited Tyler Payments cross-sell, California Parks go-live, New Jersey digital titling, Florida SunPass, and Texas volumes. Lynn added faster onboarding and adoption initiatives.

Calendar 2025 Q1

Just wanted to better understand sort of your commentary around what's happened with some of the transaction fee increases and pass-throughs as well as the Texas contract.

Revenue GrowthPricingTranscript · FY2025 Q1 →
Show response

Brian explained third-party rate increases flowed through above plan. Texas may extend services beyond August through year-end, adding $3-3.5M of low-margin revenue.

Calendar 2024 Q4

Is there a way for us to think about the impact that ARPA funding has had? And going forward, is there potentially any impact to agency spending confidence

DemandRegulation PolicyTranscript · FY2024 Q4 →
Show response

Lynn said ARPA was marginal, some Q4 deals pulled forward but not material. Does not view wind-down as headwind to near-term or long-term sales projections.

NETCloudflare, Inc.4 questions · 4 reporting periods · 0 of 4 challenging
NET company page →

Calendar 2026 Q2

At Investor Day, you set a goal of GAAP profitability by 2028 at the latest

MarginGuidance ReliabilityTranscript · FY2026 Q2 →
Show response

Prince said Cloudflare is pacing ahead of its by-2028 GAAP-profitability goal; ex-restructuring the GAAP net loss would have been about $18M, near breakeven.

Calendar 2025 Q4

Can you give us maybe some examples of how companies are using Cloudflare Workers for their AI projects? And, you know, why are these companies maybe picking Cloudflare versus alternative platforms...

Cloud & AICompetitive DynamicsTranscript · FY2025 Q4 →
Show response

Prince cited three examples from Ali Cabral: Fortune 500 pharma built vibe coding platform on Workers with OrchestraAI and DurableObjects; publicly traded tech company migrating plugin sandbox to Cloudflare containers for secure isolated execution; leading financial services company launched official MCP server on Workers for AI agents to interact with payment services. Customers choose Cloudflare for complete toolkit, modern architecture, and scale-to-zero cost efficiency vs hyperscaler year-long GPU commitments.

Calendar 2025 Q1

could you provide us with an update on the model context protocol that you -- and the work that you're doing there

Cloud & AIInnovation & R&DTranscript · FY2025 Q1 →
Show response

Prince explained partnership with Anthropic to run MCP in the cloud on Cloudflare. Strategy is to be universal translator supporting all protocols. ~80% of major AI companies are customers.

Calendar 2024 Q4

How do we think about the security performance this quarter? Were there any standout product categories that you're seeing?

Competitive DynamicsProduct LaunchTranscript · FY2024 Q4 →
Show response

Prince emphasized platform buying over individual product purchases. Pool of funds represents customers committing to Cloudflare's overall vision. Crossed 3 million developers.

PANWPalo Alto Networks2 questions · 2 reporting periods · 0 of 2 challenging
PANW company page →

Calendar 2025 Q2

Can you talk a little bit about the enterprise browser and why Talon has seen the inflection that it has

Product LaunchCloud & AITranscript · FY2025 Q3 →
Show response

Lee explained platform integration transformed browser from niche to comprehensive, securing internet, SaaS, private apps, and VDI. AI controls embedded directly in browser.

Calendar 2025 Q1

can you talk a little bit about the ability to accelerate adoption or accelerate platformization as you take on the stock tick

Cloud & AICompetitive DynamicsTranscript · FY2025 Q2 →
Show response

Lee explained connecting all cloud security aspects from code to posture to runtime gives the best outcome and makes AI-based real-time detection more effective.

Show 1 more company
CRWDCrowdStrike1 question · 1 reporting period · 0 of 1 challenging
CRWD company page →

Calendar 2025 Q3

what are customers buying today? And specific to agentic AI, what categories are you most excited about right now

Show response

Kurtz described current AI buying as early-stage with customers moving from experimentation to secure implementation. CrowdStrike positioned to protect AI agents as superhuman identities.

Challenge rate by company

Every company this analyst questioned, most questions first. A company-level rate is shown from 3 questions; below that it is withheld.

CompanyQuestionsChallenge rate
TRMB Trimble Inc.147%1 of 14 questions
AKAM Akamai Technologies911%1 of 9 questions
AXON Axon Enterprise Inc.90%none of 9 questions
TYL Tyler Technologies80%none of 8 questions
NET Cloudflare, Inc.40%none of 4 questions
PANW Palo Alto Networks2—Rate withheld: fewer than 3 questions
CRWD CrowdStrike1—Rate withheld: fewer than 3 questions
  • TRMB
    Trimble Inc. · 14 questions
    7%1 of 14 questions
  • AKAM
    Akamai Technologies · 9 questions
    11%1 of 9 questions
  • AXON
    Axon Enterprise Inc. · 9 questions
    0%none of 9 questions
  • TYL
    Tyler Technologies · 8 questions
    0%none of 8 questions
  • NET
    Cloudflare, Inc. · 4 questions
    0%none of 4 questions
  • PANW
    Palo Alto Networks · 2 questions
    —rate withheld: under 3 questions
  • CRWD
    CrowdStrike · 1 question
    —rate withheld: under 3 questions

Activity by reporting period

Questions recorded for each calendar quarter that companies’ reporting periods map to (not the call date), with the challenge rate for that period. Periods inside the range with no questions are shown as “No questions recorded”.

Questions by calendar reporting period
Calendar periodQuestionsChallenge rateCompanies
2024 Q470%none of 7 questions5
2025 Q170%none of 7 questions5
2025 Q2813%1 of 8 questions5
2025 Q380%none of 8 questions4
2025 Q470%none of 7 questions5
2026 Q1617%1 of 6 questions4
2026 Q240%none of 4 questions3
  1. 2024 Q47 questions · challenge rate 0% (none of 7 questions) · 5 companies
  2. 2025 Q17 questions · challenge rate 0% (none of 7 questions) · 5 companies
  3. 2025 Q28 questions · challenge rate 13% (1 of 8 questions) · 5 companies
  4. 2025 Q38 questions · challenge rate 0% (none of 8 questions) · 4 companies
  5. 2025 Q47 questions · challenge rate 0% (none of 7 questions) · 5 companies
  6. 2026 Q16 questions · challenge rate 17% (1 of 6 questions) · 4 companies
  7. 2026 Q24 questions · challenge rate 0% (none of 4 questions) · 3 companies

Topics

Topics tagged on this analyst’s questions.

  • Cloud & AI22
  • Demand17
  • Competitive Dynamics11
  • Revenue Growth9
  • Product Launch7
  • Subscriber Growth6
  • Innovation & R&D5
  • Pricing5
  • Regulation Policy4
  • Geographic Expansion3
Show all 16 topics
  • Margin2
  • Guidance Reliability2
  • M&A2
  • Macroeconomic1
  • Trade Tariffs1
  • Cost Pressure1