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Analyst
Tom Fitzgerald
Period: Reporting periods mapped to calendar 2024 Q4 – 2026 Q3 (8 quarters).
- Questions
- 27on tracked calls
- Challenge rate
- 0%none of 27 questions
- Companies
- 3questioned at least once
- Reporting periods
- 8with questions
These figures cover the whole profile: every tracked question, all reporting periods.
How to read these numbers
Challenge rate is the share of questions that pushed back, pressed for specifics or questioned management’s assumptions. It describes how questions were asked on the calls tracked here; it does not measure whether any view turned out to be right.
Rounding. Rates are rounded to whole percentages, so a small share can show as 0% even when some questions were challenging. The count beside each rate is exact; “none of N questions” means no question was challenging.
No questions recorded. “—” means there is nothing to calculate: no questions were recorded for that period on the calls tracked here. It does not mean there was no activity.
Fewer than 3 questions. A company-level rate is withheld when fewer than 3 questions were recorded for that company; the questions are still counted everywhere else.
Small samples. Profiles with fewer than 10 questions are marked Limited sample.
Reporting periods. Questions are grouped by the calendar quarter each company’s fiscal reporting period maps to, not by the date of the call. Periods without a calendar mapping are listed separately under their fiscal label.
Questions asked
Grouped by company, most questions first. Open a company to read its questions, newest reporting period first.
Showing 27 of 27 questions from 3 companies
DALDelta Air Lines14 questions · 8 reporting periods · 0 of 14 challenging
Calendar 2026 Q3
how you are thinking about the mix across your cabins next year in terms of premium seats and main cabin seats
Show response
Joe said next year's cabin balance will look similar, with premium growing and main cabin modest, though capacity is not yet set.
any early thoughts on how you are thinking about the MRO business in 2027?
Show response
Dan expects double-digit MRO revenue growth with at least 100 basis points of annual margin expansion.
Calendar 2026 Q2
Just curious on cargo was wondering if you could unpack some of the strength in Q2.
Show response
Joe attributed cargo strength mainly to volume and rerouting plus internal restructuring, and guided continued but moderating strength.
Calendar 2026 Q1
how you're thinking about international margins and then just maybe the mix shift within international in terms of premium versus main
Show response
Dan highlighted new aircraft arriving with ~50% premium seating versus 30% on retiring aircraft. Cargo capacity also improving, up 8% in the quarter. The domestic network feeding international plus partner hubs creates insulation and strength.
if there's any kind of places where you've seen other geographies or customer segments or parts of the cabin where you've seen more demand elasticity
Show response
Joe reported broadly strong demand with only two soft spots: European point-of-sale (ongoing) and Mexico leisure (post-incidents, capacity pulled). Premium and corporate demand remains particularly strong.
Calendar 2025 Q4
at Investor Day, you talked a lot about the revenue segmentation and further aligning value with price. So I'd love to hear what's next for that this year
Show response
Glen described the basic/main/extra segmentation rolling out to Comfort Plus with results above internal projections. The approach disaggregates seat from product attributes (refundability, seat assignment timing). Joe added merchandising and retailing tools represent a multibillion-dollar long-term opportunity.
Calendar 2025 Q3
I was wondering if you could unpack the improvements you're seeing in the domestic market and how much that might be unique to you just given your exposure to higher-income households?
Show response
Glen acknowledged Delta's higher-income customer mix enhances its relative position but could only speak for Delta. Noted strength continuing to accelerate into Q4.
I was wondering if you could unpack some of the mix shift benefit that you might see as we move into 2026 and 2027, as you take on delivery of new aircraft?
Show response
Glen confirmed new deliveries come with higher premium mix and that nearly all 2026 growth will be in premium sectors, though formal guidance not yet given.
Calendar 2025 Q2
I'm just curious what you're hearing from some of your key accounts for the post-Labor Day environment and then how you characterize demand across some of the different sectors, like financial serv...
Show response
Glen noted most corporate survey results indicate same or higher spend. Banking, consultancies, and technology are favorable; autos and manufacturing are lagging.
I think back at Investor Day, you mentioned that their revenue management solutions being deployed on about 1% of the network. I'm wondering if you tell us where that number stands today and then j...
Show response
Glen confirmed Fetcher expanded from 1% to 3% of domestic with a goal of 20% by year-end. Emphasized careful rollout with extensive model training rather than rushing deployment.
Calendar 2025 Q1
the risk that the tariffs can have in your cost structure. You have a big Airbus order book
Show response
Dan noted 85% of $20B procured supply base is services, with goods predominantly US-sourced. Mindful of second and third tier supply chain impacts.
I feel like Delta and other legacy carriers are better positioned for the retained share in this environment
Show response
Glen argued Delta's strong brand gives it first call on value-seeking customers, putting more pressure on bottom-end carriers than expected.
Calendar 2024 Q4
Could you mind maybe elaborating a little bit on what you're seeing across customer segments, business and leisure, as well as by age cohorts
Show response
Glen noted boomers drive premium demand now with younger wealthier cohorts representing upside. Corporate survey shows 90% expect to meet or exceed prior year spend.
we've seen, obviously, Southwest pulling back in Atlanta and a lot of the low-cost and ultra-low-cost pulling back significantly
Show response
Glen declined hub-by-hub specifics but confirmed encouraging competitive dynamics across all hubs, noting even Boston is resilient despite elevated capacity.
UALUnited Airlines Holdings8 questions · 6 reporting periods · 0 of 8 challenging
Calendar 2026 Q1
would you mind just walking us through the margin uplift you're kind of contemplating over the longer term from some of these initiatives
Show response
Andrew said merchandising improvements alone valued in hundreds of millions per year. All 7 initiatives are very significant. Foundation for not only double-digit margins but ultimately mid-teen margins. More initiatives planned with another media day next year.
Calendar 2025 Q4
I wonder if you could expand a little bit on the distinction between the loyalty program and rewards program
Show response
Andrew distinguished United's low-churn loyalty program from high-churn reward programs that require constant bonus incentives. Members stay because they value travel rewards like Polaris to Tahiti. More details in 10-12 weeks.
remind investors how they should think about as you guys harvest some of the gains from achieving your United Next investments
Show response
Andrew explained connectivity goals hit by 2027, after which growth shifts to gauge (larger aircraft) rather than frequency. Hubs around 650 daily flights approaching optimal. Diminishing returns above 900.
Calendar 2025 Q3
if you could just update us on the cadence of Starlink installation as we move through 2026 and then how the opportunities that opens up for Connective Media?
Show response
Andrew said Starlink is a game-changer with off-the-chart NPS scores on first equipped 737-800. Over halfway through E175 fleet. Full fleet by end 2027. Connected Media intersection with Starlink unlocks unique personalized content delivery.
Calendar 2025 Q2
how we should think about the cadence for the gauge benefit that you guys are going to see over the next kind of in '26 and '27?
Show response
Mike confirmed 2% gauge growth in 2026 with acceleration in 2027 as MAX deliveries continue and wider fleet transformation progresses.
Would you mind providing us an update on Connected Media? It's been a little over a year since the launch
Show response
Andrew said real unlock comes late 2026/2027 when Starlink and seatback screens combine. Over half of fleet has new tech; 60 aircraft flying Starlink.
Calendar 2025 Q1
it just seems like there's a heightened risk of more geopolitical tensions, I'd love to hear how you're thinking about that
Show response
Andrew emphasized structural bullishness driven by supply constraints in airports and wide-body aircraft lasting through end of decade.
Calendar 2024 Q4
I'm wondering if you could update us on other areas you are already deploying GenAI in the business or thinking about and how you are thinking about the impact
Show response
Scott described GenAI applications in customer communication, labor contract interpretation, and embedded across the organization.
LUVSouthwest Airlines5 questions · 4 reporting periods · 0 of 5 challenging
Calendar 2026 Q2
if you could talk a little bit about your long term maintenance agreements and how that could be an advantage
Show response
Tom says both the underlying assets and the embedded maintenance value are trading strongly, benefiting Southwest as it sells assets.
Calendar 2026 Q1
do you anticipate load factors getting back up into the 80% range
Show response
Andrew emphasized RASM as the only metric that matters. Southwest's RASM on a multi-year basis has outperformed the big 3 carriers. Yield traction is extraordinarily strong currently, and that drives high RASM regardless of load factor levels.
Calendar 2025 Q4
I think last fall, we had talked about that hitting its full run rate potential in the third quarter. Is that still the expectation
Show response
Andrew confirmed expectation for full run rate in 2026 with efforts to accelerate. Tom confirmed bag fee implementation is producing fuel savings from fewer bags onboard, plus numerous other fuel efficiency initiatives using new technology tools.
Calendar 2025 Q1
it looked like at Investor Day, you had talked about having 68 extra legroom seats on the Max 8s and the 800s, but now it looks like it's only 46. Is that correct?
Show response
Andrew explained they refined the cabin layout to maximize revenue per square foot. Former extra legroom seats behind exit rows become preferred seats with slightly more legroom. The concentrated ELR layout in front of exit row is expected to generate better monetization.
other initiatives, just where you're thinking, where your head's at right now, your latest thinking on, maybe fleet initiatives, whether it's trying to get scope relief to roll out RJs
Show response
Bob redirected toward Southwest's existing domestic dominance and brand loyalty rather than addressing specific fleet or international initiatives. Committed to continuing to meet customers' evolving needs but offered no specifics on RJs, wide-bodies, or international expansion.
Challenge rate by company
Every company this analyst questioned, most questions first. A company-level rate is shown from 3 questions; below that it is withheld.
| Company | Questions | Challenge rate |
|---|---|---|
| DAL Delta Air Lines | 14 | 0%none of 14 questions |
| UAL United Airlines Holdings | 8 | 0%none of 8 questions |
| LUV Southwest Airlines | 5 | 0%none of 5 questions |
Activity by reporting period
Questions recorded for each calendar quarter that companies’ reporting periods map to (not the call date), with the challenge rate for that period. Periods inside the range with no questions are shown as “No questions recorded”.
| Calendar period | Questions | Challenge rate | Companies |
|---|---|---|---|
| 2024 Q4 | 3 | 0%none of 3 questions | 2 |
| 2025 Q1 | 5 | 0%none of 5 questions | 3 |
| 2025 Q2 | 4 | 0%none of 4 questions | 2 |
| 2025 Q3 | 3 | 0%none of 3 questions | 2 |
| 2025 Q4 | 4 | 0%none of 4 questions | 3 |
| 2026 Q1 | 4 | 0%none of 4 questions | 3 |
| 2026 Q2 | 2 | 0%none of 2 questions | 2 |
| 2026 Q3 | 2 | 0%none of 2 questions | 1 |
- 2024 Q43 questions · challenge rate 0% (none of 3 questions) · 2 companies
- 2025 Q15 questions · challenge rate 0% (none of 5 questions) · 3 companies
- 2025 Q24 questions · challenge rate 0% (none of 4 questions) · 2 companies
- 2025 Q33 questions · challenge rate 0% (none of 3 questions) · 2 companies
- 2025 Q44 questions · challenge rate 0% (none of 4 questions) · 3 companies
- 2026 Q14 questions · challenge rate 0% (none of 4 questions) · 3 companies
- 2026 Q22 questions · challenge rate 0% (none of 2 questions) · 2 companies
- 2026 Q32 questions · challenge rate 0% (none of 2 questions) · 1 company
Topics
Topics tagged on this analyst’s questions.
- Demand8
- Competitive Dynamics7
- Revenue Growth6
- Capex Investment5
- Margin5
- Innovation & R&D5
- Pricing4
- Geographic Expansion3
- Product Launch3
- Cost Pressure2
Show all 13 topics
- Macroeconomic2
- Trade Tariffs1
- Cloud & AI1