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Analyst

Alex Hess

JPMorgan · covers Industrials, Technology, Real Estate, Financial Services

Period: Reporting periods mapped to calendar 2024 Q4 – 2026 Q2 (7 quarters).

Questions
29on tracked calls
Challenge rate
10%3 of 29 questions
Companies
6questioned at least once
Reporting periods
7with questions

These figures cover the whole profile: every tracked question, all reporting periods.

How to read these numbers

Challenge rate is the share of questions that pushed back, pressed for specifics or questioned management’s assumptions. It describes how questions were asked on the calls tracked here; it does not measure whether any view turned out to be right.

Rounding. Rates are rounded to whole percentages, so a small share can show as 0% even when some questions were challenging. The count beside each rate is exact; “none of N questions” means no question was challenging.

No questions recorded. “—” means there is nothing to calculate: no questions were recorded for that period on the calls tracked here. It does not mean there was no activity.

Fewer than 3 questions. A company-level rate is withheld when fewer than 3 questions were recorded for that company; the questions are still counted everywhere else.

Small samples. Profiles with fewer than 10 questions are marked Limited sample.

Reporting periods. Questions are grouped by the calendar quarter each company’s fiscal reporting period maps to, not by the date of the call. Periods without a calendar mapping are listed separately under their fiscal label.

Questions asked

Grouped by company, most questions first. Open a company to read its questions, newest reporting period first.

Showing 29 of 29 questions from 6 companies

FICOFair Isaac11 questions · 6 reporting periods · 3 of 11 challenging
FICO company page →

Calendar 2026 Q2

of classic FICO versus Vantage and whether or not there is a meaningful coupon differential

ChallengingCompetitive DynamicsCreditTranscript · FY2026 Q3 →
Show response

Restated the 30 basis point theoretical estimate but deferred to the analyst's own MBS traders, conceding signal is limited today.

how are you thinking about the, the next leg or future legs of monetization for Scores holistically?

Revenue GrowthInnovation & R&DTranscript · FY2026 Q3 →
Show response

Named UltraFICO with Plaid, UltraFICO 3 and FICO 11 in development, and flagged a four-year adoption curve for new scores.

Calendar 2026 Q1

if you could just talk about your investments in innovation in the Scores business and how that sort of benefits the franchise

Show response

Lansing said innovation spend is modest but constant, with UltraFICO likely to be a significant factor in the Scores business, with plans to be detailed at FICO World.

were there any prior year pricing adjustments have feathered into the present fiscal year

ChallengingPricingDemandTranscript · FY2026 Q2 →
Show response

Weber said the growth is primarily from the new rack rate plus volume, with some customers having been on lighter rates in the prior year now at full rate.

Calendar 2025 Q4

how much of the improvement that you've seen to the degree that there is any, is really industry-wide versus FICO innovation led?

Show response

Weber said positive volumes across all three underwriting lines are encouraging but mostly macro-driven rather than FICO innovation-led, with some marginal innovation contribution.

Can you maybe provide a comment on what platform features, functions, use cases are really driving that recent momentum

Cloud & AIInnovation & R&DTranscript · FY2026 Q1 →
Show response

Lansing said customers still come for traditional risk use cases (originations, customer management, fraud) but the platform enables much broader decisioning innovation on the expand side.

Can you maybe pivot that conversation to prepayments? And do you have a view on will 10T be more predictive on prepayments than rival Scores?

Competitive DynamicsProduct LaunchTranscript · FY2026 Q1 →
Show response

Lansing argued credit defaults and prepayments are related (a default functions as a prepayment for paper holders), so 10T's superior default prediction should also improve prepayment prediction.

Calendar 2025 Q3

your guidance that you don't expect any loss of market share or any significant volume changes in auto, card and personal loan originations

Guidance ReliabilityDemandCompetitive DynamicsTranscript · FY2025 Q4 →
Show response

Lansing expressed minimal market share concern, noted rate-driven volume increases are not built into guidance consistent with multi-year conservatism on rates.

Calendar 2025 Q2

Are you guys, for some reason, hesitant to provide that data to the banks? Or is the FHFA -- is there some sort of negotiating with the FHFA on what that looks like

ChallengingProduct LaunchRegulation PolicyTranscript · FY2025 Q3 →
Show response

Lansing gave a very brief answer confirming they're working with FHFA on data release, without explaining the delay.

Can you sort of give us a sense of how many scores are being generated on an annualized basis now and where you've seen particularly strong adoption in volumes

Show response

Lansing highlighted expanding use cases including BNPL, telco/utility data scores, and account management, noting scores volume growth beyond just GDP correlation.

Calendar 2024 Q4

outside of mortgage price, are there any new revenue streams that you would call out?

Revenue GrowthGuidance ReliabilityTranscript · FY2025 Q1 →
Show response

Weber pointed to easier volume comps and multiple areas of confidence without detailing specific new streams.

MSCIMSCI9 questions · 7 reporting periods · 0 of 9 challenging
MSCI company page →

Calendar 2026 Q2

can you give any color on pricing dynamics year to date and maybe what you expect prospectively

Show response

Andy said the price-increase contribution to new recurring sales has been relatively stable, with MSCI taking a measured, long-term approach.

what is your AUM level to end the quarter in non-ETF products?

DemandProduct LaunchTranscript · FY2026 Q2 →
Show response

Andy said non-ETF passive AUM was around $5 trillion as of June 30 and described growing traction with active-ETF managers via a new licensing product.

Calendar 2026 Q1

Hi, guys. I want to jump into the active ETF business. It seems like, from our data, there was some pickup in active ETFs more broadly, and they seem to be doing pretty well as a category.

Show response

Management addressed the question with specific commentary.

Calendar 2025 Q4

First of all, Baer, congratulations on your retirement. And yes, congratulations again.

Show response

Management addressed the question with specific commentary.

Calendar 2025 Q3

I just want to touch briefly on the non-ETF and the fixed income businesses. On the non-ETF side, there's been pretty rapid growth in the ETF revenues, I think, about 19% year-to-date.

Revenue GrowthProduct LaunchTranscript · FY2025 Q3 →
Show response

Management addressed the question with specific commentary.

Calendar 2025 Q2

Hey, everybody. Maybe you could just help us puzzle in the various moving pieces here and understand a bit more, especially with Henry's comments to lead off the call.

Show response

Management addressed the question with specific commentary.

Calendar 2025 Q1

Hi, everybody. Baer, Andy, could you potentially comment on how AUM has trended in the non-ETF part of your business overall? I saw that was at some pretty healthy growth in the quarter.

Show response

Management addressed the question with specific commentary.

Calendar 2024 Q4

Yes. Hi, there's a lot of discussion on today's call about product innovation and product rollouts and your products, but maybe on the inorganic side, how do you assess the M&A opportunity

Show response

Management addressed the question with specific commentary.

Yes. Hi everybody. Just to go back to the sort of the overall discussion of the trends in the subscription business as it stands, organic subscription run rate growth of 8% in the quarter,

Revenue GrowthSubscriber GrowthTranscript · FY2024 Q4 →
Show response

Management addressed the question with specific commentary.

CTASCintas5 questions · 3 reporting periods · 0 of 5 challenging
CTAS company page →

Calendar 2026 Q2

Could you maybe outline, you guys talk about supply chain excellence a lot, but what that sort of looks like in practice

Supply ChainMarginTranscript · FY2026 Q4 →
Show response

Todd cited multi-vendor, geographically diverse sourcing and confirmed the incremental margin comparison is adjusted-to-adjusted; direct.

Calendar 2026 Q1

First is the recently announced 3-way contract with you guys, Ford and Carhartt, and the second being the launch of what I think is a new personalized Apparel+ program on your website

Product LaunchDemandTranscript · FY2026 Q3 →
Show response

Carhartt/Ford partnership about branded garments employees want to wear. Trades are underpenetrated opportunity. Apparel+ reflects innovation culture, outfit any job across North America.

Maybe you can just highlight one on Fire, the progress and prospective benefits, but also just sort of learnings from running that ERP implementation successfully over the years

Innovation & R&DM&ATranscript · FY2026 Q3 →
Show response

SAP Fire brings standardization, better customer and employee experiences. Good muscle memory from Rental and First Aid rollouts. Highly positioned to do same for UniFirst post-close.

Calendar 2025 Q3

if we are at something like trough unemployment or trough non-farm payroll growth and that reaccelerates, maybe helping us think to where you guys can go from here

DemandCost PressureTranscript · FY2026 Q1 →
Show response

Not forecasting employment improvement. Guide reflects attractive growth without favorable employment. Inventory injection reflects strong growth across all three route-based businesses.

I wanted to start with the comment about -- to refocus on this of the customer base being steady or if anything, improving slightly. When you guys make that call out, like what are you actually loo...

Show response

Management pivoted to cross-selling example: manufacturing customer expanding facilities led to adding rental, facility services, First Aid, and Fire to new building. Trusted resource relationship drives expansion.

IRMIron Mountain2 questions · 2 reporting periods · 0 of 2 challenging
IRM company page →

Calendar 2026 Q2

How do you think about further cross-selling, further service penetration, mining the seams

Competitive DynamicsRevenue GrowthTranscript · FY2026 Q2 →
Show response

Meaney described the cradle-to-grave hyperscaler relationship, from leasing to decommissioning, driving 88% ALM growth; Barry added Iron Mountain is the only end-to-end lifecycle provider.

Calendar 2025 Q2

Can you highlight for us just sort of where you feel you were positioned in today's ecosystem, where you're advantaged

Competitive DynamicsCloud & AITranscript · FY2025 Q2 →
Show response

Bill differentiated IRM's focus on inference and cloud build-out vs LLM campuses. 500MW of available power is key competitive advantage.

MCOMoody's Corporation1 question · 1 reporting period · 0 of 1 challenging
MCO company page →

Calendar 2025 Q1

Can you walk us through your assumptions around what acquisitions were included in the prior guidance versus now?

Show response

Noémie confirmed CAPE Analytics was already included in prior MA guidance with no change to M&A assumptions.

SPGIS&P Global1 question · 1 reporting period · 0 of 1 challenging
SPGI company page →

Calendar 2025 Q4

Could you elaborate as to what organic ACV growth was in the fourth quarter in MI?

Revenue GrowthCapital AllocationTranscript · FY2025 Q4 →
Show response

Eric confirmed ACV acceleration from 6-6.5% in H1 to 6.5-7% in H2. Described $5B buybacks in 2025, targeting ~$1B in Q1 2026 alone (up from $650M last Q1) given stock price levels. Funded partially via commercial paper.

Challenge rate by company

Every company this analyst questioned, most questions first. A company-level rate is shown from 3 questions; below that it is withheld.

CompanyQuestionsChallenge rate
FICO Fair Isaac1127%3 of 11 questions
MSCI MSCI90%none of 9 questions
CTAS Cintas50%none of 5 questions
IRM Iron Mountain2—Rate withheld: fewer than 3 questions
MCO Moody's Corporation1—Rate withheld: fewer than 3 questions
SPGI S&P Global1—Rate withheld: fewer than 3 questions
  • FICO
    Fair Isaac · 11 questions
    27%3 of 11 questions
  • MSCI
    MSCI · 9 questions
    0%none of 9 questions
  • CTAS
    Cintas · 5 questions
    0%none of 5 questions
  • IRM
    Iron Mountain · 2 questions
    —rate withheld: under 3 questions
  • MCO
    Moody's Corporation · 1 question
    —rate withheld: under 3 questions
  • SPGI
    S&P Global · 1 question
    —rate withheld: under 3 questions

Activity by reporting period

Questions recorded for each calendar quarter that companies’ reporting periods map to (not the call date), with the challenge rate for that period. Periods inside the range with no questions are shown as “No questions recorded”.

Questions by calendar reporting period
Calendar periodQuestionsChallenge rateCompanies
2024 Q430%none of 3 questions2
2025 Q120%none of 2 questions2
2025 Q2425%1 of 4 questions3
2025 Q340%none of 4 questions3
2025 Q450%none of 5 questions3
2026 Q1520%1 of 5 questions3
2026 Q2617%1 of 6 questions4
  1. 2024 Q43 questions · challenge rate 0% (none of 3 questions) · 2 companies
  2. 2025 Q12 questions · challenge rate 0% (none of 2 questions) · 2 companies
  3. 2025 Q24 questions · challenge rate 25% (1 of 4 questions) · 3 companies
  4. 2025 Q34 questions · challenge rate 0% (none of 4 questions) · 3 companies
  5. 2025 Q45 questions · challenge rate 0% (none of 5 questions) · 3 companies
  6. 2026 Q15 questions · challenge rate 20% (1 of 5 questions) · 3 companies
  7. 2026 Q26 questions · challenge rate 17% (1 of 6 questions) · 4 companies

Topics

Topics tagged on this analyst’s questions.

  • Revenue Growth10
  • Demand8
  • Product Launch7
  • Competitive Dynamics5
  • Innovation & R&D4
  • M&A3
  • Pricing2
  • Cloud & AI2
  • Guidance Reliability2
  • Supply Chain1
Show all 16 topics
  • Margin1
  • Credit1
  • Cost Pressure1
  • Capital Allocation1
  • Regulation Policy1
  • Subscriber Growth1