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Analyst
Brandon Oglenski
Period: Reporting periods mapped to calendar 2024 Q4 – 2026 Q3 (8 quarters).
- Questions
- 54on tracked calls
- Challenge rate
- 9%5 of 54 questions
- Companies
- 11questioned at least once
- Reporting periods
- 8with questions
These figures cover the whole profile: every tracked question, all reporting periods.
How to read these numbers
Challenge rate is the share of questions that pushed back, pressed for specifics or questioned management’s assumptions. It describes how questions were asked on the calls tracked here; it does not measure whether any view turned out to be right.
Rounding. Rates are rounded to whole percentages, so a small share can show as 0% even when some questions were challenging. The count beside each rate is exact; “none of N questions” means no question was challenging.
No questions recorded. “—” means there is nothing to calculate: no questions were recorded for that period on the calls tracked here. It does not mean there was no activity.
Fewer than 3 questions. A company-level rate is withheld when fewer than 3 questions were recorded for that company; the questions are still counted everywhere else.
Small samples. Profiles with fewer than 10 questions are marked Limited sample.
Reporting periods. Questions are grouped by the calendar quarter each company’s fiscal reporting period maps to, not by the date of the call. Periods without a calendar mapping are listed separately under their fiscal label.
Questions asked
Grouped by company, most questions first. Open a company to read its questions, newest reporting period first.
Showing 54 of 54 questions from 11 companies
DALDelta Air Lines9 questions · 5 reporting periods · 0 of 9 challenging
Calendar 2026 Q3
It sounds like maybe you are having more reserve crews, but I am not quite sure what is driving that baseline increase.
Show response
Dan attributed the baseline cost step-up to crew resiliency investments in process, technology, data and resources.
how do you balance, you know, the need for service, for employee pay, as well as, you know, getting margins back in line
Show response
Ed declined to discuss labor negotiations, saying reliability comes first.
Calendar 2026 Q2
how do you think about unit cost inflation in 2027 and beyond? How are you going to manage through new labor contracts
Show response
Erik answered directly, tying unit-cost progress to resilience actions and normalized capacity, and noting costs are already in the baseline.
Calendar 2025 Q3
I think you guys said co-brand spend was up 12%. I might be off on that, but you talk to some of the loyalty drivers right now and how sustainable it is?
Show response
Glen attributed sustained growth to premiumization of the card portfolio: record premium card acquisitions with higher credit scores and multiples of base card spend. Seventh consecutive year of 1M+ acquisitions. Card spend growing 2x overall consumer card market.
what is in your control here as you look into 2026? I'm not necessarily looking for guidance, but does it just have to be a market that's growing capacity a lot less than we have in the past few ye...
Show response
Dan outlined the margin expansion playbook from Investor Day: grow premium and loyalty faster than core, fleet renewal for efficiency, low single-digit unit cost growth, workforce/airport utilization, and technology enablement. Industry supply-demand balance provides additional upside.
Calendar 2025 Q1
you guys mentioned maybe incremental retirements. Is that correct? And how does that impact your maintenance planning
Show response
Dan confirmed retirements increasing from ~21 to 30+ with less than 10 net additions. Retirements and reduced flying provide maintenance-related savings.
at what point does the industry say, we really have to restructure the way we look at off-peak
Show response
Glen explained Delta will shift from over-indexed to under-indexed on Tuesday/Wednesday flying, targeting high-recapture, low-margin off-peak capacity as first line of defense.
Calendar 2024 Q4
maybe can you elaborate more for investors on how you plan to monetize SkyMiles going forward, especially with Sync
Show response
Ed framed partnerships as long-term membership value growth rather than near-term monetization, emphasizing SkyMiles membership value and loyalty deepening.
can you give us some insight into some of the levers you're pulling this year on keeping CAS in low single digits
Show response
Dan detailed fleet utilization gains, headcount leverage (6% capacity growth vs 2% headcount), maintenance normalization, and premium hub concentration.
UALUnited Airlines Holdings7 questions · 7 reporting periods · 0 of 7 challenging
Calendar 2026 Q2
Just like how do you leverage the newer and the older aircraft in the fleet?
Show response
Leskinen described a barbell fleet strategy: modern large-gauge for trunk routes plus low-cost older aircraft for peaks.
Calendar 2026 Q1
specifically as it equates to your Chicago O'Hare hub, especially now that there's a proposed FAA summer cap on operations there
Show response
Scott confirmed won 38 points of market share with business travelers in Chicago. Won ~20 points in all hubs with big competitors. FAA order may limit growth but doesn't change structural brand loyalty advantage. Has other places to grow.
Calendar 2025 Q4
Do you think this signals that we're just like in a shrinking industry now? Or has Zoom taken over?
Show response
Scott attributed industry underperformance to unprofitable supply, not demand weakness. Expects next wave of supply rationalization during next downturn when breakeven-margin airlines face losses. Targets low double-digit margins before that, mid-teens after.
Calendar 2025 Q3
can you talk to -- we're going to see another big chunk of capacity come out of the low end of the market here
Show response
Andrew noted ultra-LCCs will always exist under different names but unprofitable flying will diminish. Basic economy remains United's competitive entry point. Supply/demand rebalance creates great setup.
Calendar 2025 Q2
assuming Boeing gets back on plan for next year or into the out years, you're back into that $7 billion to $9 billion of CapEx range. Should we be thinking FCF at these levels is still a sustainabl...
Show response
Mike expects FCF expansion in 2026-2027 with operating cash flow growing faster than CapEx. Current year CapEx may come in below $6.5B due to wide-body delays.
Calendar 2025 Q1
dig into how you're defining brand loyal customers? Because I think this is a pretty important concept
Show response
Andrew defined brand loyalty through total market share, origin market share, co-brand penetration, and global travel agency share, all trending up.
Calendar 2024 Q4
I presume with that comment about gauge, looking out years ahead, that's including some expectation that MAX 10 is in the mix
Show response
Mike confirmed growing optimism on MAX 10 but gauge plans don't depend on it, MAX 9 and A321 will deliver growth regardless.
UNPUnion Pacific Corporation7 questions · 7 reporting periods · 1 of 7 challenging
Calendar 2026 Q2
in the world where truck availability and spot rates are so volatile, up like 50% in the last 6 or 9 months
Show response
Vena asserted the Norfolk Southern merger will close, calling it too compelling for the country.
Calendar 2026 Q1
this combination at a very high level is going to drive more than 40% market share to your network
Show response
Jim reframed market share as 39% of rail GTMs, noting railroads only capture low double-digit percentage of total US land and water freight, emphasizing the opportunity to grow modal share.
Calendar 2025 Q4
you put in context the proposed rulemaking change the FCB made on reciprocal switching and dropping the requirements to prove anti competitive behavior
Show response
Kenny emphasized expanding the pie through over-the-road conversion rather than just rail-to-rail competition, and committed to customer optionality. Eric cautioned that reciprocal switching design must preserve customer transit time experience, noting average yard dwell of 19.8 hours per additional touch. Jim revealed UP is building into three single-served customer locations at their own expense.
Calendar 2025 Q3
it seems like your competitors are maybe collaborating a lot more than they have in the past. Do you view this as potentially a risk
Show response
Jim argued competitor collaboration validates the merger's competitive threat, noting competitors only react this way because the combined railroad will offer superior service at better prices through fewer touch points.
Calendar 2025 Q2
how has the interchange process for customers evolved? I mean we always used to talk about Chicago as being a real pain point
Show response
Jim explained UNP's focus on reducing car touch points through technology, reducing handling from 2-3 times to seamless movement, improving service and cost.
Calendar 2025 Q1
have you heard from your international customers or any of your customers about plans for dealing with these very large tariffs
Show response
Kenny acknowledged expected softness in international intermodal through Q2, while Eric detailed the adaptive planning tools enabling rapid resource adjustment.
Calendar 2024 Q4
within the context of your comments about volume outpacing the market this year, I mean, is this incremental wins
Show response
Kenny confirmed business development wins are critical to outpacing the market, citing automotive, renewable diesel, and petrochemical expansion wins.
CSXCSX Corporation6 questions · 6 reporting periods · 2 of 6 challenging
Calendar 2026 Q2
It looks like your units are running up maybe 6.5% right now early in the third quarter
Show response
Maryclare pointed to tighter truck capacity aiding domestic intermodal and flagged chemicals and automotive as areas that ran stronger than expected in Q2 but could moderate in the back half.
Calendar 2026 Q1
As you look at it today to drive a higher ROIC in the future, is it really like asset productivity?
Show response
Steve gave comprehensive answer emphasizing margin improvement as primary ROIC driver, plus capital discipline and predictive analytics for CapEx.
Calendar 2025 Q4
how are you approaching the operations differently this year especially, you know, with, like, new leadership concepts at the company
Show response
Mike cited current metrics as already matching best-in-class from three to four years ago. Key learnings from 2025: take action immediately on fluidity issues, pre-position excess equipment, and don't bring in equipment unnecessarily.
Calendar 2025 Q3
what is proved elusive for a lot of CEOs and maybe your predecessor is really converting that highway to rail opportunity
Show response
Steve acknowledged the question's validity, cited unprecedented level of inter-railroad cooperation with partner railroads visiting CSX offices. Pointed to intermodal numbers as early evidence of progress.
Calendar 2025 Q1
normally, you see, like, a four hundred basis point improvement from one Q to two Q operating ratio or operating margin
Show response
Sean confirmed Q2 will be better than Q1 but would not commit to the typical magnitude. Emphasized that improved fluidity actually saves cost and unlocks revenue rather than adding expense.
Calendar 2024 Q4
can you talk to what this tunnel project will ultimately yield getting beyond some of the hurricane damage in the Blue Ridge region
Show response
Joe framed Howard Street Tunnel and MBR interchange as removing CSX's two biggest competitive disadvantages, enabling double-stack from Chicago to East Coast. Confirmed 2026-27 will deliver stronger profit growth.
FDXFedEx6 questions · 6 reporting periods · 1 of 6 challenging
Calendar 2026 Q2
can you guys maybe help us understand how fuel impacted the quarter as well?
Show response
Russ explained the weekly-reset surcharge offset higher fuel and purchased-transportation expense, so net profit impact was immaterial.
Calendar 2025 Q4
I wondered if you can talk to some of the dynamics there on both B2C and B2B and maybe if there's more to come on yield gains
Show response
Carere attributed margin expansion to B2B focus, adjusted sales compensation model, and rate discipline with strong surcharge capture. Plans to continue pushing B2B market share acquisition.
Calendar 2025 Q3
it's no secret that your largest competitor is shrinking here. So can you talk about maybe the competitive landscape
Show response
Carere characterized growth as self-help through strategic market share acquisition, not massive market shift. SMB momentum strongest in years, fuel and mid-quarter pricing changes supporting yield growth.
Calendar 2025 Q2
can you give us some insight into his, you know, past guidance and maybe recent guidance on how to navigate higher US barriers
Show response
Subramaniam honored Fred Smith's free trade advocacy while noting FedEx focuses on implementation not prediction. Emphasized scale advantage in complex environments on both physical and digital sides.
Calendar 2025 Q1
can you give us some maybe more qualitative inputs on what your customers are seeing right now, and how they're reacting
Show response
Carere reported no significant pull-forward activity, only one customer attempted it and regretted it. Most customers haven't made major supply chain changes as these take months/years, not weeks.
Calendar 2024 Q4
can you expand on what you're doing differently under DRIVE? You spoke about how it's driving the way you do business
Show response
Raj described DRIVE as a data-driven business architecture rather than just a cost program, noting roughly $1.8 billion of $4 billion savings directly from new technologies.
NSCNorfolk Southern Railway6 questions · 6 reporting periods · 0 of 6 challenging
Calendar 2026 Q2
Can you just maybe speak at a high level to the extent to which you normally participate in the truck load cycle.
Show response
Ed Elkins explained NS has shortened its truck-to-contract pricing lag and is constructive on domestic intermodal.
Calendar 2026 Q1
can you just help us and maybe already address this, but the average sequential OR change that you guys would view in 2Q
Show response
Ed confirmed about 200bps sequential OR improvement and emphasized strong incremental margin potential given existing capacity. Mark reiterated tight cost grip and productivity momentum.
Calendar 2025 Q4
maybe you want to reply to some of your competitors because we had a call last night where maybe the view was that this merger really doesn't enhance rail-to-rail competition
Show response
CEO argued competing railroads took self-interested positions with misinformation and scare tactics. Noted competitors quickly formed alliances that took NSC business, proving merger enhances competition. Customers aren't losing options, they gain seamless single-line transcontinental service.
Calendar 2025 Q3
how do you guys think about managing the cost structure in this environment where maybe there's some share loss and obviously some headwinds just given the trade environment
Show response
CEO highlighted 7% productivity spread (4% GTM growth with 3% headcount decline) alongside 5% fuel efficiency gain. COO detailed zero-based plan v3 delivering 14% intermodal crew start reduction YTD and 11% improvement in shipments per crew start. Cumulative 2026 target stretched to $600M range.
Calendar 2025 Q1
what are you seeing domestic intermodal? Are you seeing highway conversions
Show response
CMO confirmed encouraging spring bid season results with customers looking to derisk supply chains through rail cost savings. COO targets trip plan compliance in 80s-90s while tightening standards.
Calendar 2024 Q4
I was wondering if you could elaborate on the changes you're making to the op plan this year
Show response
COO detailed next-phase operating plan: tighter connection and terminal standards, longer train schedules, better train weights, and right-sizing fleet and cars for sustained productivity improvement.
Show 5 more companies
JBHTJ.B. Hunt4 questions · 4 reporting periods · 0 of 4 challenging
Calendar 2026 Q1
you made a prepared comment about being on track to restore margins even though you have not really seen any material tailwinds from price yet
Show response
Brad Delco said cost-to-serve running near $130M annualized versus $100M target. Despite above-trend inflation in insurance, medical, and wages plus weather, margins expanded 70bps YoY. Introduced gross profit dollar concept for JBT/ICS showing operating expenses lower YoY despite more volume.
Calendar 2025 Q2
how does growth in the East relative to flat loads or downloads in TransCon help with the lane balance strategy
Show response
Darren explained Eastern growth has lower empty repositioning costs due to shorter distances and more stable seasonal mix compared to TransCon.
Calendar 2025 Q1
I was wondering if you could follow-up on the commentary about some accounts going to other intermodal carriers on pricing
Show response
Darren Field clarified losses are not outsized and many bid decisions still pending. Brad Hicks added that walking away from uneconomic business is a deliberate strategy signal.
Calendar 2024 Q4
where do you see spare capacity maybe in your network and maybe more broadly across the system
Show response
Darren Field acknowledged significant underutilized capacity with material storage costs. Walmart acquisition equipment still in storage awaiting conversion and demand growth.
LUVSouthwest Airlines4 questions · 4 reporting periods · 0 of 4 challenging
Calendar 2026 Q2
Does that help in an environment where fuel is so volatile and maybe compare and contrast with how you did things
Show response
Bob frames the diversified revenue streams and strong product engagement as fundamentally changing the earnings durability of the model.
Calendar 2026 Q1
there seems to be like this fickle market view that a high-teens RASM guide is somehow indicative that Southwest is incrementally losing share
Show response
Andrew explained lower capacity growth mechanically reduces share, but people per aircraft is flat to up and Southwest's much larger aircraft (160 vs 120-130 seats) skews the comparison. Bob pushed back forcefully on the narrative progression: first Southwest won't change, then can't execute, then customers won't pay, all proven wrong.
Calendar 2025 Q4
there's this view, and I think you've hit on it in the answers to a couple of these questions, but like Southwest is losing its uniqueness
Show response
Bob framed all changes as following customer preferences rather than copying competitors. Not seeing book-away; encouraged about share shift toward Southwest. Won WSJ #1 airline ranking as proof customers embrace the changes.
Calendar 2025 Q3
Can you give us a better understanding of how the buyout process is working today in the fourth quarter? And then how that potentially changes from like a basic fare to plus fair
Show response
Tom confirmed $4.3B intact: $780M cost savings, $1B bags, $1B seating, plus earn/burn and Chase enhancements. Andrew detailed the buy-up mechanics: ~80% were Wanna Get Away last year, now less than 50% buying basic, with mid-single-digit composition increase in voluntary buy-up.
UPSUnited Parcel Service3 questions · 3 reporting periods · 0 of 3 challenging
Calendar 2026 Q2
Maybe we can talk a little bit about international volume trends. Because it does look like your domestic business
Show response
Tome separated export recovery in China and Asia-to-Asia from tariff pressure in Canada and Middle East disruption in European exports.
Calendar 2025 Q4
Does that create any market share opportunities or challenges, especially with where pricing is going up for the industry as well?
Show response
Carol emphasized service as table stakes for winning business, citing eight consecutive years of industry-leading on-time peak performance. Highlighted Digital Access Platform growth from $139M to $4.1B as key SMB acquisition channel through partners like eBay and Shopify. Continued investment in differentiating capabilities including RFID drives commercial wins.
Calendar 2024 Q4
what would be the right level of maintenance CAPEX for the business and is 3.5 the level you took it to this year
Show response
Brian said CAPEX should track depreciation going forward. Carol defended buyback as anti-dilutive and explained payout ratio is distorted by non-cash pension expense.
CHRWC.H. Robinson1 question · 1 reporting period · 0 of 1 challenging
Calendar 2026 Q1
how do we think about earnings progression again into the back half of 2026
Show response
CFO said spot rates substantially higher than forecasted but team managed exceptionally. Not changing $6 target or profile at this point. Productivity over-indexed to H2 still aligns to deliverables. Self-help initiatives on outgrowth, revenue management, and productivity performing well.
ODFLOld Dominion Freight Line1 question · 1 reporting period · 1 of 1 challenging
Calendar 2025 Q1
at what point do you need to think strategically if the market is going to continue to remain down, is that just what you want to track
Show response
Adam firmly defended pricing discipline. 1,200bp OR advantage over competition. Market share stable at 12-13%. Industry volumes down ~15% from 2021 but no strategic change warranted.
Challenge rate by company
Every company this analyst questioned, most questions first. A company-level rate is shown from 3 questions; below that it is withheld.
| Company | Questions | Challenge rate |
|---|---|---|
| DAL Delta Air Lines | 9 | 0%none of 9 questions |
| UAL United Airlines Holdings | 7 | 0%none of 7 questions |
| UNP Union Pacific Corporation | 7 | 14%1 of 7 questions |
| CSX CSX Corporation | 6 | 33%2 of 6 questions |
| FDX FedEx | 6 | 17%1 of 6 questions |
| NSC Norfolk Southern Railway | 6 | 0%none of 6 questions |
| JBHT J.B. Hunt | 4 | 0%none of 4 questions |
| LUV Southwest Airlines | 4 | 0%none of 4 questions |
| UPS United Parcel Service | 3 | 0%none of 3 questions |
| CHRW C.H. Robinson | 1 | —Rate withheld: fewer than 3 questions |
- DALDelta Air Lines · 9 questions0%none of 9 questions
- UALUnited Airlines Holdings · 7 questions0%none of 7 questions
- UNPUnion Pacific Corporation · 7 questions14%1 of 7 questions
- CSXCSX Corporation · 6 questions33%2 of 6 questions
- FDXFedEx · 6 questions17%1 of 6 questions
- NSCNorfolk Southern Railway · 6 questions0%none of 6 questions
- JBHTJ.B. Hunt · 4 questions0%none of 4 questions
- LUVSouthwest Airlines · 4 questions0%none of 4 questions
- UPSUnited Parcel Service · 3 questions0%none of 3 questions
- CHRWC.H. Robinson · 1 question—rate withheld: under 3 questions
Activity by reporting period
Questions recorded for each calendar quarter that companies’ reporting periods map to (not the call date), with the challenge rate for that period. Periods inside the range with no questions are shown as “No questions recorded”.
| Calendar period | Questions | Challenge rate | Companies |
|---|---|---|---|
| 2024 Q4 | 9 | 0%none of 9 questions | 8 |
| 2025 Q1 | 9 | 33%3 of 9 questions | 8 |
| 2025 Q2 | 4 | 0%none of 4 questions | 4 |
| 2025 Q3 | 8 | 13%1 of 8 questions | 7 |
| 2025 Q4 | 7 | 0%none of 7 questions | 7 |
| 2026 Q1 | 7 | 14%1 of 7 questions | 7 |
| 2026 Q2 | 8 | 0%none of 8 questions | 8 |
| 2026 Q3 | 2 | 0%none of 2 questions | 1 |
- 2024 Q49 questions · challenge rate 0% (none of 9 questions) · 8 companies
- 2025 Q19 questions · challenge rate 33% (3 of 9 questions) · 8 companies
- 2025 Q24 questions · challenge rate 0% (none of 4 questions) · 4 companies
- 2025 Q38 questions · challenge rate 13% (1 of 8 questions) · 7 companies
- 2025 Q47 questions · challenge rate 0% (none of 7 questions) · 7 companies
- 2026 Q17 questions · challenge rate 14% (1 of 7 questions) · 7 companies
- 2026 Q28 questions · challenge rate 0% (none of 8 questions) · 8 companies
- 2026 Q32 questions · challenge rate 0% (none of 2 questions) · 1 company
Topics
Topics tagged on this analyst’s questions.
- Competitive Dynamics23
- Margin14
- Demand10
- Cost Pressure9
- Pricing7
- Revenue Growth6
- Capex Investment6
- M&A5
- Trade Tariffs4
- Supply Chain4
Show all 19 topics
- Innovation & R&D4
- Product Launch3
- Capital Allocation3
- Subscriber Growth3
- Labor Market2
- Regulation Policy2
- Guidance Reliability1
- Macroeconomic1
- Credit1