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Analyst

Fatima Boolani

Citigroup · covers Technology

Period: Reporting periods mapped to calendar 2024 Q3 – 2026 Q3 (9 quarters).

Questions
47on tracked calls
Challenge rate
15%7 of 47 questions
Companies
9questioned at least once
Reporting periods
9with questions

These figures cover the whole profile: every tracked question, all reporting periods.

How to read these numbers

Challenge rate is the share of questions that pushed back, pressed for specifics or questioned management’s assumptions. It describes how questions were asked on the calls tracked here; it does not measure whether any view turned out to be right.

Rounding. Rates are rounded to whole percentages, so a small share can show as 0% even when some questions were challenging. The count beside each rate is exact; “none of N questions” means no question was challenging.

No questions recorded. “—” means there is nothing to calculate: no questions were recorded for that period on the calls tracked here. It does not mean there was no activity.

Fewer than 3 questions. A company-level rate is withheld when fewer than 3 questions were recorded for that company; the questions are still counted everywhere else.

Small samples. Profiles with fewer than 10 questions are marked Limited sample.

Reporting periods. Questions are grouped by the calendar quarter each company’s fiscal reporting period maps to, not by the date of the call. Periods without a calendar mapping are listed separately under their fiscal label.

Questions asked

Grouped by company, most questions first. Open a company to read its questions, newest reporting period first.

Showing 47 of 47 questions from 9 companies

AKAMAkamai Technologies11 questions · 6 reporting periods · 1 of 11 challenging
AKAM company page →

Calendar 2026 Q2

you do have excess capacity against which you can have more of a spot pricing to see maybe faster growth in CIS

Show response

McGowan said Akamai offers both committed and on-demand models, but demand skews to longer-term committed deals with better ROI/visibility; most growth is from the committed model.

What are you seeing there? Is there a rising tide lifting all boats

Show response

Leighton said AI is a tailwind for mature security too: attack scale up roughly 10x drives DDoS demand, and WAF sees emergency adoption ahead of AI-driven zero-days.

Calendar 2026 Q1

Why steer the network and platform more towards larger customers, longer commits, and more dedicated capacity, given spot rates for rental or GPU-as-a-service can be more attractive?

ChallengingCloud & AICompetitive DynamicsTranscript · FY2026 Q1 →
Show response

Tom clarified they support both models, large committed deals have lower pricing but guaranteed revenue, while on-demand has higher pricing with more expense. Ed said customers are driving demand for dedicated capacity due to scarcity. On funding, no issues financing from own capital, very profitable with $1.7 billion in cash, a $1 billion credit line, and excellent credit. Cash flow lower during heavy investment years but free cash flow is strong after initial deployment.

Calendar 2025 Q4

I just kind of wanted to unpack the P and the Q on the delivery equation?

Competitive DynamicsRevenue GrowthTranscript · FY2025 Q4 →
Show response

Tom said delivery trends for 2026 are comparable to the back half of 2025. Traffic environment reasonable, fewer players in market. Pricing remains competitive with some very low-price competitors Akamai won't match. Some price increases to offset rising memory costs. Overall expectations consistent with recent trends.

I wanted to take the opportunity to have you unpack that, what the expected structure is, what the economics look like?

Show response

Tom described two Inference Cloud models: traditional GPU-by-the-hour/token (going GA later this quarter with initial 20 locations sold out) and a new cluster model selling hundreds or thousands of GPUs in specific locations with multiyear commitments. Ed added that early pipeline skews toward customers wanting guaranteed capacity with multiyear deals, which is the preferred model. Usage patterns for the rental model are still unknown.

Calendar 2025 Q3

what the state of affairs is today from a traffic mix perspective with the rise of AI and bots

Show response

Tom said current traffic is mostly video and software downloads. AI will increase video traffic as commerce sites adopt immersive personalized video experiences. Live sports will be customized per viewer. Reasonable prospect AI prevalence will favorably impact delivery.

could you just walk us through the relative high-level gross margin and gross profit profile of the business from a segmentation perspective

Show response

Ed outlined: security gross margins high 80s, compute low 70s, delivery high 60s. Compute may dip slightly during build-out but can get to low 70s at scale. GPU-as-a-service could be slightly better due to scarcity pricing. Good operating leverage across all three segments.

Calendar 2025 Q2

Does the 40% to 45% ARR growth target assume only the minimum commitment?

Cloud & AIGuidance ReliabilityTranscript · FY2025 Q2 →
Show response

Ed clarified ARR is defined as Q4 revenue times 4, not based on minimum commitments. It reflects whatever revenue is being generated in Q4 from those contracts.

can you give a sense of the contract structure? Are there minimum commitments or firm demand

Show response

Ed confirmed three or four really large CIS contracts signed, all with commitments. The two largest have minimum commitments with revenue ramping through the year. Very high confidence level in that revenue.

Calendar 2024 Q4

curious if you can opine or comment on if that is a customer that has adopted other solutions in your portfolio

DemandCompetitive DynamicsTranscript · FY2024 Q4 →
Show response

Tom confirmed the customer uses delivery, security, and growing cloud infrastructure services, and this is factored into all guidance.

how far along are you in the process of ironing out or cementing a lot of these changes, because it does seem like there might be a couple of things

Competitive DynamicsRevenue GrowthTranscript · FY2024 Q4 →
Show response

Tom described this as a two-year process in beginning stages, covering ratio changes, specialized sellers, pricing/contract structure, and segmentation.

FTNTFortinet8 questions · 5 reporting periods · 2 of 8 challenging
FTNT company page →

Calendar 2026 Q2

what have you done operationally at the company to allow for these types of efficiencies to become more

MarginCost PressureTranscript · FY2026 Q2 →
Show response

The analyst explicitly asked for metrics. Christiane Ohlgart described internal AI deployment and slower headcount growth in support, and John Whittle cited culture, but no metrics were shared.

I wanted to talk to you and ask you about the collaboration with Intel.

Innovation & R&DSupply ChainTranscript · FY2026 Q2 →
Show response

Ken Xie explained the 26-year ASIC strategy and framed Intel as the key US manufacturing partner, though he gave no roadmap specifics or cost quantification.

Calendar 2026 Q1

what is the impact to your secure networking portfolio and the higher-end FortiGate appliances? Should we expect the product mix to trend toward very high-end SKUs

Capex InvestmentCompetitive DynamicsTranscript · FY2026 Q1 →
Show response

Ken confirmed strong high-end growth driven by ASIC advantage. Growth is balanced with low-end SD-WAN and a new bundled service offering on Slide 14.

why are we not seeing a more visible catch-up on the services side? You only really tightened the services revenue range by bringing up the low end

ChallengingRevenue GrowthSubscriber GrowthTranscript · FY2026 Q1 →
Show response

Christiane explained that service billings growth at 27% and deferred revenue growth of 15% are positive leading indicators, but the balance sheet to revenue conversion inherently lags.

Calendar 2025 Q4

how you are independently driving strong growth in SASE and independently driving strong growth from a product refresh perspective?

Cloud & AIProduct LaunchTranscript · FY2025 Q4 →
Show response

Ken emphasized SASE as complementary to network security, not cannibalistic. Cited 3-in-1 branch solution (networking, network security, SASE in one FortiOS/FortiGate box) as unique advantage no competitor offers. Unit shipments in branch and retail growing very strongly.

I was hoping you could quantify what degree of pricing, gross pricing increases you've been able to roll out

Show response

Christiane confirmed 5-20% price increases on specific products depending on component exposure. Service pricing benefits as it is calculated as a percentage of list price, but the revenue impact will take longer to materialize. Product pricing impact expected in the next couple of quarters.

Calendar 2025 Q3

just wondering if we should think about 13% services growth as trough or near trough or if that's maybe not the right way to think about it

ChallengingRevenue GrowthTranscript · FY2025 Q3 →
Show response

Christiane confirmed service revenue improvement expected in H2 2026, attributing the deceleration to negative product billings last year impacting attached rates. Some customers buying hardware ahead of service deployment.

Calendar 2024 Q4

I both wanted to dig into some of the demand comments you made. And how far-ranging those are and how they are being contemplated in guidance

Trade TariffsSupply ChainTranscript · FY2024 Q4 →
Show response

Keith explained ~25-27% US exposure limits direct tariff impact, noted the dynamic situation with Latin America and Canada customer concerns, and expects pricing advantage to persist given broad market impact.

ZSZscaler7 questions · 7 reporting periods · 1 of 7 challenging
ZS company page →

Calendar 2026 Q3

I was hoping to have you unpack some of the discrete drivers of that organic net new acceleration in the quarter

Revenue GrowthDemandTranscript · FY2026 Q4 →
Show response

Jay cited broad-based product strength across Zero Trust Everywhere, Zero Trust Branch, data security and security for AI. Kevin added NRR was a consistent 115% each quarter and the security for AI pipeline rose 75% sequentially. Jay noted Fortune 500 penetration moved from 45% to 50% and a record quarter for new $1 million-plus ACV deals.

Calendar 2026 Q2

a little bit more quantitative color on the sales productivity slash sales attrition and sales hiring quantum

Labor MarketRevenue GrowthTranscript · FY2026 Q3 →
Show response

Kevin highlighted sixth consecutive quarter of sales productivity improvement and expects continued productivity and capacity growth in FY27, but cautioned it is too early to quantify specific contributions to the FY27 early look.

Calendar 2026 Q1

reconcile the comments around Red Canary seeing elevated churn, but also the close to 30% revision on your financial contribution expectation

ChallengingM&ARevenue GrowthTranscript · FY2026 Q2 →
Show response

Kevin said securing renewals has positive ARR impact despite elevated churn. Red Canary was technology and talent acquisition, core to Agentic SOC. Teams consolidated Feb 1. Elevated churn commentary is transparency on what they're seeing.

Calendar 2025 Q4

I wanted to take the opportunity to have you unpack some of that in terms of how will that manifest in your business across the product lines today

DemandProduct LaunchTranscript · FY2026 Q1 →
Show response

Jay explained two growth vectors from SAP Rise: Zero Trust Cloud for SAP application workload communication, and user access to SAP via Zscaler instead of legacy ExpressRoute/Direct Connect. Reduces cost and deployment time.

Calendar 2025 Q3

could you clarify for us if this is a vehicle or a conduit for attracting new customers Or is it principally being pitched to existing customers

DemandRevenue GrowthTranscript · FY2025 Q4 →
Show response

Kevin confirmed Z Flex applies to both new and existing customers. Not fundamentally changing financial model, no direct consequence to financial metrics. Primary benefit is increasing TCV and ARR through larger deal sizes.

Calendar 2025 Q1

I wanted to get your perspective on how that's maybe helping accelerate the conversation for you, if at all

MacroeconomicTrade TariffsTranscript · FY2025 Q2 →
Show response

Jay said tariff impact limited. Macro tight but cyber budgets solid. Cost reduction pitch doubles customer interest. Not baking in strong federal in H2.

Calendar 2024 Q4

Is there anything that we should think about vis-a-vis transactions that maybe landed early

Revenue GrowthGuidance ReliabilityTranscript · FY2025 Q1 →
Show response

Remo explained no pull-forward. Scheduled billings split 7% H1 / 23% H2 is the key dynamic. Raised full-year guidance with pipeline supporting the guide.

CRWDCrowdStrike4 questions · 4 reporting periods · 2 of 4 challenging
CRWD company page →

Calendar 2026 Q3

where you are seeing the most incremental or outsized traction on a skew or disciplinary basis as organizations move to production grade AI adoption?

PricingProduct LaunchTranscript · FY2027 Q2 →
Show response

Burt cited cloud, next gen SIEM and next gen identity as the standout Flex-driven products, with the combined ending ARR of $2.1 billion up 39%, framing Flex as enabling multi-product platform consolidation.

Calendar 2026 Q1

is perceived to maybe be at more risk from what the frontier labs may or may not be pursuing. So maybe in the context of the opportunity ocean commentary in your prepared remarks, can you help us w...

ChallengingCompetitive DynamicsInnovation & R&DTranscript · FY2026 Q4 →
Show response

Kurtz differentiated CrowdStrike as a net data creator with real-time prevention capabilities that LLMs cannot replicate. Emphasized open platform with customer-created agents leveraging MCP services, compliance requirements, and millions of sticky workflows.

Calendar 2025 Q4

This proximity that precludes you or influences you or potentially maybe even complicates your relationship with other hyperscalers

ChallengingCompetitive DynamicsGeographic ExpansionTranscript · FY2026 Q3 →
Show response

Kurtz confirmed AWS partnership does not limit other hyperscaler relationships, comparing to AI ecosystem where companies work with multiple partners. Multi-cloud support remains core.

Calendar 2025 Q1

how quickly they're burning through those in-kind flex dollars that you've given them, such that it is triggering earlier renewal, earlier upsell events

Subscriber GrowthPricingTranscript · FY2025 Q4 →
Show response

Kurtz confirmed CCP Flex customers are burning through licenses ahead of schedule, creating earlier upsell opportunities as sellers shift to demand planning.

NETCloudflare, Inc.4 questions · 4 reporting periods · 0 of 4 challenging
NET company page →

Calendar 2026 Q2

how big the book of business, so to speak, has become for you on Workers and Workers AI combined

Revenue GrowthCloud & AITranscript · FY2026 Q2 →
Show response

Prince declined to quantify Workers/Workers AI revenue, saying it isn't broken out, but affirmed Workers is now a meaningful revenue contributor driving pool-of-funds deals.

Calendar 2025 Q4

I was hoping you could give us a sense of what the next phase and leg of pool of funds traction is for the business

Revenue GrowthPricingTranscript · FY2025 Q4 →
Show response

Prince said pool of funds represents customer trust and has a long runway at still relatively low revenue percentage. Seifert quantified: about 20% of Q4 ACV, mid-teens for full 2025. Higher variable revenue share means expect sequentially bigger Q4s and smaller Q1s compared to linear recognition.

Calendar 2025 Q3

can you help us think about the AI native exposure that you have today in the business? Anything that we should worry about from a concentration standpoint at this present time?

Cloud & AISubscriber GrowthTranscript · FY2025 Q3 →
Show response

Prince clarified AI inference is de minimis revenue (no customer >2% of revenue per Seifert). About 80% of AI companies use Cloudflare, often starting with security (Act 1) to prevent fraudulent queries, then expanding to inference. Cloudflare's edge proximity critical for latency-sensitive AI interactions, and higher utilization rates deliver lower cost than customers achieve on their own.

Calendar 2024 Q4

what changes might you be considering from a compensation or an incentives perspective to maybe balance some of that really robust pool of funds momentum

Revenue GrowthCompetitive DynamicsTranscript · FY2024 Q4 →
Show response

Prince described shift from ACV-based to revenue-based compensation for pool of funds deals. Territory discipline improved. Seifert noted major disruptions avoided during transformation.

PANWPalo Alto Networks4 questions · 4 reporting periods · 0 of 4 challenging
PANW company page →

Calendar 2026 Q3

What are some of the gating factors here still for you to be able to accelerate wallet capture?

Cloud & AIProduct LaunchTranscript · FY2026 Q4 →
Show response

Nikesh described partnerships with frontier labs and a new capability to build and deploy OT and open-source vulnerability signatures in under four hours versus a 55-day standard, with customer deployment timelines being the main gating factor.

Calendar 2026 Q2

how much incremental investment do you expect to put behind that franchise? How capacity constrained are you?

Capex InvestmentCloud & AITranscript · FY2026 Q3 →
Show response

Nikesh said Unit 42 is repurposed to frontier AI defense, with XSIAM agents already reducing median time to detect for customers.

Calendar 2025 Q4

how much of the rationale there was for you to effectively modernize, in-source, whatever terminology you want to use to modernize or in-source the underlying fabric of your Cortex and XSIAM techno...

M&AInnovation & R&DTranscript · FY2026 Q1 →
Show response

Nikesh confirmed TAM expansion not internal modernization. Observability is the third enterprise data platform alongside security and IT. Vision of agentic capabilities across multiple data lakes for problem detection and remediation.

Calendar 2024 Q4

that $500 million or so of revenue that is just still captive in the QRadar on-premise space, what is the thought process, the strategy to really forklift those customers to the goodies in XSIAM?

M&ACompetitive DynamicsTranscript · FY2025 Q1 →
Show response

Nikesh described proactive outreach to top 500 QRadar customers, IBM providing migration services and rules conversion, with $1B hybrid pipeline across QRoC and on-prem. Expects to become top-three SIEM player within two years.

Show 3 more companies
TEAMAtlassian4 questions · 4 reporting periods · 0 of 4 challenging
TEAM company page →

Calendar 2026 Q1

I'm curious what you think about that approach and particularly how pertinent it could be for the service collection

PricingCloud & AIMarginTranscript · FY2026 Q3 →
Show response

Mike outlined hybrid model with 10-12 consumption meters alongside seat-based pricing. Rovo credit usage growing 20% MoM. Durable profitable growth elevated as strategic priority. James noted continued investment in AI and enterprise sales while maintaining disciplined fiscal approach. Platform operating at cheaper rates despite larger scale.

Calendar 2025 Q3

how pervasive that modality is in terms of monetizing some of your innovation that's come down the pike in the last 12 to 18 months

PricingCloud & AIRevenue GrowthTranscript · FY2026 Q1 →
Show response

Mike listed consumption pricing across Rovo AI credits, JSM agents/assets, Bitbucket pipelines, Rovo Dev, and Forge CDP. AI already driving results in cloud growth, RPO acceleration, edition upgrades, and migration decisions. Mercedes Benz, Sonos, FanDuel, 24 Hour Fitness cited as customer examples.

Calendar 2024 Q4

I was hoping you could spend a little bit of time quantifying the monetization and the uplift that you're potentially seeing

Revenue GrowthProduct LaunchTranscript · FY2025 Q2 →
Show response

Joe declined specific Loom revenue details but pointed to 1.5 points of FY25 cloud growth guidance. Mike cited 38 million videos using Loom AI features.

Calendar 2024 Q3

what the calculus behind the consumption and strategy as we're aware can be pretty variable

Show response

Mike described consumption pricing as primarily defensive against top-3-5% overuse. Joe confirmed very small and modest consumption in guidance, predominantly seat-based.

DDOGDatadog3 questions · 2 reporting periods · 1 of 3 challenging
DDOG company page →

Calendar 2026 Q1

I wanted to ask you about the structural changes to the capital intensity of the business

Capex InvestmentCloud & AITranscript · FY2026 Q1 →
Show response

Olivier directly explained the cloud-based model keeps CapEx low with investments flowing through OpEx. Addressed data sovereignty by highlighting U.K. data center expansion, FedRAMP certification, and bring-your-own-cloud product investment.

Calendar 2025 Q3

why aren't we necessarily seeing more upward pressure on the metric, just given the strength of expansionary bookings

ChallengingRevenue GrowthSubscriber GrowthTranscript · FY2025 Q3 →
Show response

Obstler confirmed it's a trailing 12-month metric with rounding, noting that if current higher land-and-expand rates continue, directional improvement will appear in the metric over time.

how do agentic advancements in general detract or enhance the value proposition here

Innovation & R&DCloud & AITranscript · FY2025 Q3 →
Show response

Pomel explained On-Call was strategic to own the full incident cycle. AI enables future capabilities like predicting incidents, early rerouting, and proactive fix suggestions, combining Bits AI and time series forecasting models.

IBMInternational Business Machines Corporation2 questions · 2 reporting periods · 0 of 2 challenging
IBM company page →

Calendar 2026 Q2

what exactly changed in the last three to four weeks that catalyzed pushing some of these large transactions

DemandCompetitive DynamicsTranscript · FY2026 Q2 →
Show response

Krishna attributed slippage to clients diverting budget to hardware rising ~30% quarter-to-quarter, then re-prioritizing mission-critical mainframe work; addressed the why more than IBM-specific recapture actions.

Calendar 2026 Q1

the mainframe potentially being a destination for more emerging use cases, especially around AI inferencing

Cloud & AIInnovation & R&DTranscript · FY2026 Q1 →
Show response

Arvind detailed three compute layers on mainframe: classic MIPS, Linux MIPS, and new AI inference capacity. Financial services using Spyre for real-time fraud on 100% of transactions. Jim added 3-4x stack multiplier on hardware, $1B+ more placement value than z16.

Challenge rate by company

Every company this analyst questioned, most questions first. A company-level rate is shown from 3 questions; below that it is withheld.

CompanyQuestionsChallenge rate
AKAM Akamai Technologies119%1 of 11 questions
FTNT Fortinet825%2 of 8 questions
ZS Zscaler714%1 of 7 questions
CRWD CrowdStrike450%2 of 4 questions
NET Cloudflare, Inc.40%none of 4 questions
PANW Palo Alto Networks40%none of 4 questions
TEAM Atlassian40%none of 4 questions
DDOG Datadog333%1 of 3 questions
IBM International Business Machines Corporation2—Rate withheld: fewer than 3 questions
  • AKAM
    Akamai Technologies · 11 questions
    9%1 of 11 questions
  • FTNT
    Fortinet · 8 questions
    25%2 of 8 questions
  • ZS
    Zscaler · 7 questions
    14%1 of 7 questions
  • CRWD
    CrowdStrike · 4 questions
    50%2 of 4 questions
  • NET
    Cloudflare, Inc. · 4 questions
    0%none of 4 questions
  • PANW
    Palo Alto Networks · 4 questions
    0%none of 4 questions
  • TEAM
    Atlassian · 4 questions
    0%none of 4 questions
  • DDOG
    Datadog · 3 questions
    33%1 of 3 questions
  • IBM
    International Business Machines Corporation · 2 questions
    —rate withheld: under 3 questions

Activity by reporting period

Questions recorded for each calendar quarter that companies’ reporting periods map to (not the call date), with the challenge rate for that period. Periods inside the range with no questions are shown as “No questions recorded”.

Questions by calendar reporting period
Calendar periodQuestionsChallenge rateCompanies
2024 Q310%none of 1 question1
2024 Q470%none of 7 questions6
2025 Q120%none of 2 questions2
2025 Q220%none of 2 questions1
2025 Q3825%2 of 8 questions6
2025 Q4813%1 of 8 questions6
2026 Q1850%4 of 8 questions7
2026 Q280%none of 8 questions6
2026 Q330%none of 3 questions3
  1. 2024 Q31 question · challenge rate 0% (none of 1 question) · 1 company
  2. 2024 Q47 questions · challenge rate 0% (none of 7 questions) · 6 companies
  3. 2025 Q12 questions · challenge rate 0% (none of 2 questions) · 2 companies
  4. 2025 Q22 questions · challenge rate 0% (none of 2 questions) · 1 company
  5. 2025 Q38 questions · challenge rate 25% (2 of 8 questions) · 6 companies
  6. 2025 Q48 questions · challenge rate 13% (1 of 8 questions) · 6 companies
  7. 2026 Q18 questions · challenge rate 50% (4 of 8 questions) · 7 companies
  8. 2026 Q28 questions · challenge rate 0% (none of 8 questions) · 6 companies
  9. 2026 Q33 questions · challenge rate 0% (none of 3 questions) · 3 companies

Topics

Topics tagged on this analyst’s questions.

  • Cloud & AI18
  • Revenue Growth15
  • Competitive Dynamics10
  • Demand10
  • Pricing8
  • Product Launch5
  • Innovation & R&D5
  • Margin4
  • Subscriber Growth4
  • Capex Investment3
Show all 18 topics
  • M&A3
  • Supply Chain2
  • Guidance Reliability2
  • Trade Tariffs2
  • Geographic Expansion1
  • Labor Market1
  • Cost Pressure1
  • Macroeconomic1