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Analyst
Jason Cassorla
Period: Reporting periods mapped to calendar 2025 Q2 – 2026 Q2 (5 quarters).
- Questions
- 26on tracked calls
- Challenge rate
- 4%1 of 26 questions
- Companies
- 5questioned at least once
- Reporting periods
- 5with questions
These figures cover the whole profile: every tracked question, all reporting periods.
How to read these numbers
Challenge rate is the share of questions that pushed back, pressed for specifics or questioned management’s assumptions. It describes how questions were asked on the calls tracked here; it does not measure whether any view turned out to be right.
Rounding. Rates are rounded to whole percentages, so a small share can show as 0% even when some questions were challenging. The count beside each rate is exact; “none of N questions” means no question was challenging.
No questions recorded. “—” means there is nothing to calculate: no questions were recorded for that period on the calls tracked here. It does not mean there was no activity.
Fewer than 3 questions. A company-level rate is withheld when fewer than 3 questions were recorded for that company; the questions are still counted everywhere else.
Small samples. Profiles with fewer than 10 questions are marked Limited sample.
Reporting periods. Questions are grouped by the calendar quarter each company’s fiscal reporting period maps to, not by the date of the call. Periods without a calendar mapping are listed separately under their fiscal label.
Questions asked
Grouped by company, most questions first. Open a company to read its questions, newest reporting period first.
Showing 26 of 26 questions from 5 companies
UHSUniversal Health Services10 questions · 5 reporting periods · 1 of 10 challenging
Calendar 2026 Q2
do you think these types of hefty increases will be like, simply structural moving forward?
Show response
Filton declined to forecast, citing third-party actuaries and industry-wide claim severity, and pointed to tort reform lobbying.
hoping you can discuss behavioral volumes, just how that 1.4% compared to your internal expectations
Show response
Filton conceded outpatient growth undershot plan and framed Talkspace as the accelerant that could prompt an outlook revisit.
Calendar 2026 Q1
I think we are calculating around a $120 million to $130 million year-over-year benefit from total Medicaid supplemental payments in the quarter. Is that a fair characterization? And if so, can you...
Show response
Filton confirmed $120-130M DPP benefit in Q1 was guided. Back-half ramp driven by: new facility contributions (Cedar Hill, Florida, 178 new beds), behavioral volume improvement, outpatient revenue growth, and wage moderation in behavioral.
How much of that acceleration ex-weather was a function of higher headcount and increased labor supply versus changes in demand or throughput?
Show response
Filton cited two factors: 2025 staffing investments now allowing greater patient capacity, and improved outpatient focus capturing shifting demand. Views volume trajectory as upward.
Calendar 2025 Q4
can you just help a little bit more unpack in terms of AI, technology or other efficiencies that could bring that stat lower and drive better throughput?
Show response
Filton said acuity-adjusted LOS already below pre-pandemic levels. Single biggest obstacle to further reduction is subacute capacity scarcity in skilled nursing and long-term rehab. Expects marketplace supply to improve over time alongside internal technology initiatives.
if you look at that 2% to 3% volume and 2% to 3% rate growth as the go-forward status quo, would you still expect that to translate into organic margin expansion?
Show response
Filton said 4-6% behavioral revenue growth should exceed cost inflation. 2025 headcount investment of 3.1% Q4 growth will moderate in 2026 as positions are filled. Outpatient margins better than inpatient, so growing outpatient faster helps overall margin expansion.
Calendar 2025 Q3
are you seeing any different behavior as it relates to managed care at this juncture for behavioral? And we're hearing multiple states enacting budgets that are reducing behavioral rates
Show response
Filton said payer behavior hasn't materially changed. Length of stay holding due to aggressive documentation practices. Only North Carolina has enacted actual Medicaid behavioral cuts, representing just 2% of UHS behavioral beds.
You increased the midpoint by a little over $90 million. Can you just walk through the bridge to the updated guidance, how that's split between the 5 quarters of D.C. DPP, the malpractice reserve i...
Show response
Filton detailed the bridge: +$140M DPP ($115M D.C. + $25M misc), -$35M malpractice reserve, -$18M legal settlement = ~$90-95M net increase. Core business trends assumed to continue at prior quarter levels.
Calendar 2025 Q2
can you talk about volume growth trends across payer cohorts in the quarter?
Show response
Filton said acute revenue at 5.7% is on target. Q2 skewed more to pricing than volume, driven by favorable Commercial/Exchange payer mix shift from Medicaid. Excluding West Henderson, would be low 6%s.
Is this more de novo build out? You've got less than 2x leverage ratio currently
Show response
Filton described two growth channels: improving step-down patient capture from existing hospitals, and opening 10-15 new freestanding outpatient facilities annually with ~$1M capital each.
CICigna5 questions · 5 reporting periods · 0 of 5 challenging
Calendar 2026 Q2
You've had the investment in Shields for almost a year now. You've flagged opportunities to partner with hospitals
Show response
Brian detailed the ~$500B specialty pharmacy TAM, Shields serving 80+ health systems and 1,000+ hospitals, and three growth vectors (secular growth, low management-company penetration, Shields-Evernorth synergies). Direct.
Calendar 2026 Q1
Was that delta completely explained away by flu weather and the exchange seasonality?
Show response
Ann attributed MCR favorability to broad-based fundamentals plus flu, weather deferrals, and bronze plan mix. Q2 MCR expected slightly above full year high end due to steeper seasonality post-Medicare divestiture.
Calendar 2025 Q4
I wanted to ask on specialty and care for 2026. I just wanted to confirm are you still anticipating AOI growth at the higher end of your 8% to 12% target
Show response
Ann confirmed high end of 8-12% growth target including Shields contribution. Expectations consistent with Q3 commentary. Shields details not broken out separately but built into the high-end growth expectation.
Calendar 2025 Q3
Could you clarify, are you seeing health care AOI growth at the high end of your long-term target next year off of the AOI baseline that does not include some of the nonrecurring benefits
Show response
Brian clarified growth off full year guide of at least $4.125B with no adjustments. National accounts flat to slightly declining for 2026, Select segment continues to grow, individual exchange membership expected to decline commensurate with industry.
Calendar 2025 Q2
I wanted to ask about Evernorth margins in the quarter. You talked about the investment income headwind
Show response
Ann cited client mix (largest clients growing fastest with lower margins) and drug mix (higher-priced drug sales inflate revenue more than margins). Brian described CuraScript as low single-digit margin distribution with high-margin fee-based enablement services as separate growth opportunity.
ELVElevance Health4 questions · 4 reporting periods · 0 of 4 challenging
Calendar 2026 Q2
is there anything fundamental worth noting about what you're seeing on the commercial enrollment front?
Show response
Morgan said fee-based/self-funded commercial is performing well with rising persistency, a strong 2027 national-account pipeline, and prior clients moving back to Anthem.
Calendar 2026 Q1
help frame how we should be thinking about the components of that 2027 growth
Show response
Gail outlined three pillars: actions already in motion from 2025-2026 on pricing and care management, maturing 2026 investments stepping up returns, and multiple independent levers across health benefits and Carelon.
Calendar 2025 Q4
can you just help unpack or bifurcate CarillonRx and services revenue and margin impacts specifically coming from the health benefits enrollment losses versus perhaps the growth in margin maturatio...
Show response
Pete quantified Carelon underlying growth excluding affiliated headwind: services high teens to low twenties, Rx low double-digit. One large external services client moved from risk to fee basis as main headwind. Best year ever for both services and Rx external sales. Mid-single-digit affiliated membership impact.
Calendar 2025 Q2
Are you coming to a point where it could make sense to potentially exit states or reduce footprints within certain populations
Show response
Gail said it is premature to consider state exits given constructive and responsive engagement from state partners. Always monitoring rate adequacy but current trajectory positive.
HUMHumana4 questions · 4 reporting periods · 0 of 4 challenging
Calendar 2026 Q2
Maybe if you could discuss a little bit more on what you're seeing on cost trend and your comments around inpatient.
Show response
Answered the trend question with both price and utilization detail, but declined to size the site of service contribution.
Calendar 2026 Q1
You guided 2Q MLR slightly above [ 91 ]. It represents a deceleration in the year-over-year step-up in MLR compared to this first quarter
Show response
Celeste explained Q1-to-Q2 seasonality less pronounced than prior year due to normalized PPD levels. End of 2025 reserving was more regular than end of 2024, resulting in less PPD release in Q1 2026 vs Q1 2025.
Calendar 2025 Q4
your investments spend that you spiked out appears to be or appears to have totaled well over $550 million
Show response
Celeste confirmed ~$550M+ incremental investments in 2025. Not currently contemplating incremental investments for 2026. Stars spend consistent on absolute basis but down significantly on PMPM basis due to 25% membership growth. Will be transparent if they decide to make additional investments.
Calendar 2025 Q3
any early thoughts on how 2026 cost trend development coming in relative to 2025?
Show response
Celeste expects similar trend levels: mid-to-high single digit medical and low double digit pharmacy. Clinical excellence trend-bend opportunity is one of larger transformation levers but too early to size.
HCAHCA Healthcare3 questions · 3 reporting periods · 0 of 3 challenging
Calendar 2026 Q1
can you give us any impact on the weather on the outpatient side
Show response
Mike broke down ER volume impacts (140bps respiratory, 50bps storm) and outpatient surgery weakness in hospital ortho and low-acuity ASC lines.
Calendar 2025 Q4
can you give us a sense, in terms of what 2026 guidance assumes for overall bad debt and uncompensated care? And how that compares to 2025 levels
Show response
Mike confirmed guidance assumes uninsured growth from exchange loss. Uninsured patients reserved immediately as uncompensated care. Bronze enrollees have lower collection rate than silver but patient balance impact assessed as relatively immaterial.
Calendar 2025 Q3
how should we think about the ability to recover the remaining $150 million or so headwind versus the $250 million total headwind back in 2024?
Show response
Mike walked through hurricane timeline: Q1 flat, Q2 slightly negative, Q3 again about flat combined. All $100M improvement in Q4. NC volumes recovered but payer mix deteriorated with elevated premium labor.
Challenge rate by company
Every company this analyst questioned, most questions first. A company-level rate is shown from 3 questions; below that it is withheld.
| Company | Questions | Challenge rate |
|---|---|---|
| UHS Universal Health Services | 10 | 10%1 of 10 questions |
| CI Cigna | 5 | 0%none of 5 questions |
| ELV Elevance Health | 4 | 0%none of 4 questions |
| HUM Humana | 4 | 0%none of 4 questions |
| HCA HCA Healthcare | 3 | 0%none of 3 questions |
Activity by reporting period
Questions recorded for each calendar quarter that companies’ reporting periods map to (not the call date), with the challenge rate for that period. Periods inside the range with no questions are shown as “No questions recorded”.
| Calendar period | Questions | Challenge rate | Companies |
|---|---|---|---|
| 2025 Q2 | 4 | 0%none of 4 questions | 3 |
| 2025 Q3 | 5 | 20%1 of 5 questions | 4 |
| 2025 Q4 | 6 | 0%none of 6 questions | 5 |
| 2026 Q1 | 6 | 0%none of 6 questions | 5 |
| 2026 Q2 | 5 | 0%none of 5 questions | 4 |
- 2025 Q24 questions · challenge rate 0% (none of 4 questions) · 3 companies
- 2025 Q35 questions · challenge rate 20% (1 of 5 questions) · 4 companies
- 2025 Q46 questions · challenge rate 0% (none of 6 questions) · 5 companies
- 2026 Q16 questions · challenge rate 0% (none of 6 questions) · 5 companies
- 2026 Q25 questions · challenge rate 0% (none of 5 questions) · 4 companies
Topics
Topics tagged on this analyst’s questions.
- Margin9
- Demand7
- Revenue Growth6
- Guidance Reliability6
- Regulation Policy5
- Cost Pressure4
- M&A2
- Competitive Dynamics2
- Capex Investment2
- Innovation & R&D2
Show all 16 topics
- Pricing2
- Labor Market1
- Credit1
- Subscriber Growth1
- Capital Allocation1
- Geographic Expansion1