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Analyst
John McDonald
Period: Reporting periods mapped to calendar 2024 Q4 – 2026 Q3 (8 quarters).
- Questions
- 72on tracked calls
- Challenge rate
- 6%4 of 72 questions
- Companies
- 6questioned at least once
- Reporting periods
- 8with questions
These figures cover the whole profile: every tracked question, all reporting periods.
How to read these numbers
Challenge rate is the share of questions that pushed back, pressed for specifics or questioned management’s assumptions. It describes how questions were asked on the calls tracked here; it does not measure whether any view turned out to be right.
Rounding. Rates are rounded to whole percentages, so a small share can show as 0% even when some questions were challenging. The count beside each rate is exact; “none of N questions” means no question was challenging.
No questions recorded. “—” means there is nothing to calculate: no questions were recorded for that period on the calls tracked here. It does not mean there was no activity.
Fewer than 3 questions. A company-level rate is withheld when fewer than 3 questions were recorded for that company; the questions are still counted everywhere else.
Small samples. Profiles with fewer than 10 questions are marked Limited sample.
Reporting periods. Questions are grouped by the calendar quarter each company’s fiscal reporting period maps to, not by the date of the call. Periods without a calendar mapping are listed separately under their fiscal label.
Questions asked
Grouped by company, most questions first. Open a company to read its questions, newest reporting period first.
Showing 72 of 72 questions from 6 companies
CCitigroup16 questions · 8 reporting periods · 0 of 16 challenging
Calendar 2026 Q3
could you speak a little bit to the near term expectations and trajectory for ROTCE for the fourth quarter?
Show response
Luchetti cited the full-year ROTCE guide lifted to above 11%, normal fourth-quarter seasonality, and reaffirmed 11% to 13% targets for 2027 and 2028.
How are you thinking about the glide path to the capital target you laid out at Investor Day?
Show response
Luchetti restated the 12.8% CET1 starting point and the capital framework but gave no specific buyback pace or rate impact on capital.
Calendar 2026 Q2
Could you give some more color on what drove the nice step down in DTA this quarter?
Show response
Luchetti said $500M of DTA was consumed YTD against an $800M full-year target, driven by US profitability.
what could lead that to be better along the way between, you know, potential rule changes
Show response
Luchetti walked through Basel III, G-SIB and SCB dynamics and Citi's improving PPNR as capital tailwinds.
Calendar 2026 Q1
Could you give some context to the target for 60% for the full year?
Show response
Luchetti explained Q1 seasonality (Markets strongest in Q1) plus targeted investments in Services, Banking, and Wealth. Focus on sustainably improving returns, not short-term upside.
could give a little bit of a take on the new Basel and GSIB proposals and what they mean for Citigroup Inc.
Show response
Luchetti described a moderate net benefit from Basel III and GSIB reform combined. RWA puts and takes in credit vs operational risk, GSIB benefit from 2019 methodology reversion.
Calendar 2025 Q4
the mid-upper end of the range implies a little bit higher losses than the actual 2025 loss rates, particularly on retail service
Show response
Mason confirmed no unexpected delinquency trends across FICO scores and income brackets. Range maintained to provide cover for potential macro uncertainty, not because of any observed deterioration.
the 60 is a is a waypoint itself. It's not the destination for efficiency ratio. Is are both of those fair
Show response
Mason confirmed expense flex to deliver 10-11% ROTCE if revenues soften. Deferred longer-term efficiency target to Investor Day, emphasizing need for continued investment. Fraser cited AI as additional source of efficiency not imagined 3-4 years ago.
Calendar 2025 Q3
is that fair that you see a path for directionally down expenses next year even if revenues are strong
Show response
Mason confirmed sub-60% efficiency target while emphasizing balance between productivity gains (lower transformation, severance, stranded costs) and continued investment in businesses to drive returns beyond 2026.
what's the ultimate end state for the $3.5 billion or so in transformation spend
Show response
Mason confirmed decline in 2026 but deferred specific longer-term trajectory to May Investor Day. Emphasized need to balance efficiency with reinvestment for growth beyond 2026.
Calendar 2025 Q2
are you still thinking about that kind of sub $52.6 billion as a goal for next year
Show response
Mason confirmed target while noting they won't sacrifice top-line momentum for short-term expense savings.
what you saw in terms of delinquencies and roll rates in the second quarter
Show response
Mason cited NCL rates ticking down, 90-day delinquencies declining, consistent with pre-COVID seasonal patterns in both portfolios.
Calendar 2025 Q1
Is there still some room to go there? And then also, could you maybe increase the pace of DTA utilization
Show response
Mason cited revenue-to-RWA optimization in markets, revenue sharing for corporate lending, and DTA reduction through higher US income.
an update on where that stands and assuming that marketing conditions create some risk to the timing
Show response
Fraser confirmed on-track preparation including audit financial statements, noted timing could extend into 2026 depending on market conditions.
Calendar 2024 Q4
could you clarify what you're expecting this year for card net charge-offs
Show response
Mason guided branded cards NCL to ~4% and retail services staying at high end of 5.75-6.25%, with CECL provision build driven by volume growth.
is that kind of assuming you'll be around the target or like using the 13.1% as the target
Show response
Mason confirmed the RoTCE target uses a 13.1% CET1 assumption, with future SCB results and rule changes as potential variables.
JPMJPMorgan Chase & Co.15 questions · 8 reporting periods · 1 of 15 challenging
Calendar 2026 Q3
you could unpack the new outlook for 2027 NII, the central case that you gave, including some of the assumptions
Show response
Barnum said about a quarter of the $5 billion growth to 107 reflects forward-curve hikes, the rest continued balance sheet growth, deposit and card loan trends.
do you have any preliminary thoughts on your investment spend plan for next year, the other drivers of expenses?
Show response
Barnum said expenses still depend on the budget cycle, but his preliminary read is not far from the roughly $114 billion 2027 consensus.
Calendar 2026 Q2
you could talk a little bit about the drivers of the upward revision to the NII ex-Markets
Show response
Barnum attributed the NII raise mainly to higher deposit balances and mix plus modestly higher rates, implying a higher exit run rate.
Calendar 2026 Q1
any changes to your outlook for loan and deposit growth, your balance sheet growth was very strong this quarter
Show response
Barnum confirmed 6%+ Card loan growth unchanged, modest rest-of-franchise growth, Markets balance sheet growth mostly seasonal and BAU.
Could you talk about scenario weighting and how you're evolving views on the macro risks out there factor into your reserve setting process
Show response
Barnum explained they maintained scenario weights; the lower unemployment forecast (5.8% to 5.6%) created natural reserve tailwinds. Conscious decision that existing conservative bias was sufficient.
Calendar 2025 Q4
in terms of the Apple Card acquisition, maybe you could talk about the attraction of that business to you guys
Show response
Barnum called it a win-win-win. Compelling economics plus partnership with Apple as payments innovation leader and distribution channel. Integration will take two years but will accelerate card modernization agenda.
could provide some thoughts on the idea of regulators putting caps on credit card APRs
Show response
Barnum warned price controls would dramatically reduce credit access especially for those who need it most. Card ecosystem already exceptionally competitive with margins at competitively optimal levels. Would be bad for consumers, economy, and JPM.
Calendar 2025 Q3
what are some of the other key assumptions in there particularly around commercial deposits and maybe loan growth and rates
Show response
Barnum detailed forward curve with 75bps cuts this year plus two 25bp cuts in 2026. Card revolve growth slowing as normalization nears completion. Wholesale deposits strong this year but expected more muted next year.
wanted to ask about the retail deposit assumptions that were embedded in that. At Investor Day, you had discussed an expectation for deposits to grow 3% year over year by the fourth quarter
Show response
Barnum acknowledged deposit growth inflection pushed out slightly due to lower savings rate, strong equity flows, and higher-than-expected rates driving yield-seeking. Net new checking accounts still strong at 400,000+ per quarter.
Calendar 2025 Q2
Could you remind us of what's given you incremental confidence in seeing some improvement in deposit margin and kind of producing that mid- to upper single-digit deposit growth
Show response
Barnum built up to 6% growth: system deposit growth slightly above nominal GDP, yield-seeking headwind fading, net new checking accounts growing, branch expansion and seasoning, market deepening.
in terms of the NPAs, the nonaccruals in consumers seem to have a bit of a jump. Is there something technical there
Show response
Barnum explained NPA uptick entirely driven by L.A. wildfire forbearance in Home Lending. Actual loss expectation de minimis given land value and insurance.
Calendar 2025 Q1
how does this type of macro uncertainty impact your thinking around conserving capital as opposed to deploying it through your investment agenda and buybacks as the stock gets cheaper
Show response
Dimon stated investments continue regardless. Noted $30-60B excess capital depending on regulatory outcomes. Said he likes having excess capital in turbulent environment for client support.
no change to the full year credit card net charge-off forecast. How do we square that with the rising recession risk
Show response
Barnum acknowledged the forecast is mechanical and baked several quarters out. Even significant unemployment increase wouldn't flow through charge-offs until later. Effectively walked back the guidance.
Calendar 2024 Q4
what's the framework for thinking about the opportunity cost of sitting on the growing base of capital and how high you might let that go
Show response
Barnum gave a thorough answer: excess capital sufficient, plan to arrest growth through higher buybacks, but reserved right to change trajectory.
when we think about the investment spend agenda this year. How does it differ from, say, last year or last couple of years across lines of business
Show response
Barnum detailed consistent investment in branches, bankers, tech modernization, and efficiency gains from developer productivity and hardware utilization.
BACBank of America12 questions · 6 reporting periods · 0 of 12 challenging
Calendar 2026 Q1
do you have some more incremental comfort in narrowing that management buffer that you have today
Show response
Alastair confirmed growing clarity on Basel III Endgame (modestly higher RWAs) offset by G-SIB indexing relief, allowing more buyback and balance-sheet deployment. Brian reiterated 50bps target cushion over regulatory minimums, underpinned by demonstrated earnings durability through COVID and regional-bank stress events.
could you give a little more color on the drivers of the change, the tweak in the NII outlook
Show response
Alastair attributed the NII guide raise to rate-curve shift (from 2 cuts to 0), slowing noninterest-bearing rotation, and a little more balance-sheet allocated to Global Markets. Loan/deposit assumptions unchanged, with broad-based loan growth across lines of business lending confidence to durability.
Calendar 2025 Q4
Could you talk a little bit, Alastair or Brian, about the time line for kind of where you are today with [ 11.4% ] to the target you laid out
Show response
Brian confirmed plan to reduce CET1 through balance sheet growth and continued buybacks. Awaiting rule finalization on SLR and other requirements. Tax equity accounting change created a temporary 12bps reduction that will recover over time.
What's the ambition to get to the lower end of the 16 and then the 18 over time
Show response
Brian confirmed ROTCE path: lower end of 16-18% range by 8th quarter (includes Q1 2026), upper end by 12th quarter. Assumes core economy growing at ~2.5%.
Calendar 2025 Q3
just wondering broadly how you're feeling about the environment pipelines and investments made in those businesses
Show response
Alastair noted IB pipelines up double digits with more constructive environment. Sales and trading faces normal Q4 seasonality but environment remains constructive. Investments in middle markets and international driving IB growth.
What are you expecting for deposit beta across your various businesses
Show response
Alastair confirmed wealth deposits will be full pass-through on rate cuts. Global banking also expected to pass through on interest-bearing. September rate cut impact will appear in Q4, not Q3.
Calendar 2025 Q2
how do you look at and measure the team's progress in growing retail deposit share
Show response
Brian cited consumer deposits at $950 billion with total rate paid of 58 basis points, 39% deposit growth vs industry 37% since pre-pandemic, and 5 years of checking account growth with average balance at $9,200.
Can you elaborate on the outlook for the second half
Show response
Alastair noted headcount flat through the year with only revenue-related expense growth expected from S&T (+15%) and AUM fees (+10%), with potential Q4 seasonal benefit.
Calendar 2025 Q1
any change in weighting of scenarios for the tariffs, and was it set with a three thirty-one view or early April view?
Show response
Alastair explained reserves use blue chip consensus baseline with unchanged scenario weightings, covering approximately 6% unemployment through 2025-26.
you previously were looking for the full year expenses this year to be up 2% to 3% over last year. How are you feeling about that?
Show response
Alastair confirmed 2-3% expense growth guidance is maintained, potentially at higher end depending on fee revenue trajectory.
Calendar 2024 Q4
is the deposit growth in the model that you've laid out the year being used to pay down more expensive funding?
Show response
Alastair confirmed deposit growth funds paydown of higher-cost liabilities, helping net interest yield even if not immediately NII accretive.
how are you thinking about the CET1 target and the buffer that feels appropriate in this environment?
Show response
Brian outlined capital priority framework with $3.5B quarterly buybacks, 11.9% CET1 vs 10.7% requirement, pending clarity on capital rule changes.
USBU.S. Bancorp11 questions · 6 reporting periods · 2 of 11 challenging
Calendar 2026 Q2
Could you give us some color, John, on what you saw in terms of deposit trends this quarter
Show response
Stern framed the quarter as typical seasonality with consumer deposit growth and deposit rates dependent on loan growth strength.
Calendar 2026 Q1
is it fair to say you're starting off the year feeling like the higher end of that 4% to 6% range is achievable?
Show response
John confirmed high-end bias on fees; capital markets extremely strong, payments inflecting, corporate payments drag from DOGE/government spending lapping by Q3; NII kept at 4-6% due to rate uncertainty; Gunjan cited Iran war creating monetary policy uncertainty.
you do expect the margin to continue expanding, maybe expand in the second quarter and move steadily upward. And are you still on a path to that 3% sometime next year?
Show response
John confirmed 3% NIM path in 2027; margin not always linear; Amazon small business card in Q3 will help earning asset mix; underlying metrics positive with loan growth, deposit stability, and improving asset mix.
Calendar 2025 Q4
if you could expand a little bit about your outlook for balance sheet growth in 2026 and any mix shifts or trade-offs that you want to highlight between loans within loans and also loans earning as...
Show response
John expects 3-4% loan growth led by commercial and card; CRE contributing; deposits to grow commensurate with loans; investment portfolio to flex based on loan demand; balance sheet mix improving.
you could give us your updated thoughts on the timeline for the NIM expansion, you know, to get to 3% over the next year or two
Show response
Path to 3% NIM by 2027 reaffirmed; more repricing balances this year but at tighter spreads due to lower long-term rates; consumer deposit mix and institutional operational deposits both contributing.
Calendar 2025 Q3
what are you seeing for net interest margin trend in the fourth quarter? Can you give us some puts and takes on your outlook
Show response
John said repricing and mix tailwinds continue but seasonal credit card favorability reverses; biased to upside vs flat guidance.
what are some of the drivers you have for net interest margin expansion next year in the context of maybe a few rate cuts?
Show response
Mechanical repricing provides 2-3bp quarterly lift; mix shift to card and C&I continues; speed to 3% depends on curve shape and deposit competition.
Calendar 2025 Q1
Can you just remind us why that still enables you to invest enough to play offense against some aggressive payments competitors
Show response
John noted investment shifted to two-thirds offense vs one-third defense; CapEx ~$1.25B, total tech spend $2-2.5B annually; savings fund continued investment.
Did we collectively have too high expectations for payment the last couple of years or is it a question of needing to get further along
Show response
Gunjan said expectations weren't too high; focus is on balance of margin and growth; NII side of payments attractive with $42B in loan balances tracking industry.
Calendar 2024 Q4
where are you excited about where US Bank has kind of invested for growth and you might be moving to the front foot?
Show response
Andy highlighted momentum across payments, trust, commercial products, retail deposits, and commercial lending, all coupled with flat expenses.
you reorganized the business yesterday or this week you announced a new head to the consumer side. Maybe just kind of give us the plan
Show response
Gunjan Kedia explained split into consumer (Courtney Kelso from AmEx) and institutional (Mark Runkel) payments to accelerate execution.
WFCWells Fargo11 questions · 6 reporting periods · 1 of 11 challenging
Calendar 2026 Q2
on expenses and efficiency, what is the outlook? I mean, you have done a great job with the outlook on headcount
Show response
Mike said there is still substantial room to run on efficiency, aided by technology and AI, keeping headcount trending lower.
Calendar 2026 Q1
how does that interact with your goal of improving the ROTCE towards your medium-term goal? And do you expect to be able to lower the TCE because of these possible changes
Show response
Santomassimo acknowledged ROA pressure from repo growth but said it should not be dilutive to TCE; markets revenues up 19% showing early monetization of balance sheet growth.
Could you give us a sense of the breakdown there between credit risk RWAs and what is driving any potential improvement there, as well as your initial take on op risk and market risk?
Show response
Santomassimo gave a clear breakdown: market risk flattish, op risk up modestly, credit risk the big decline driven by investment-grade credit benefits, mortgage portfolio, and auto.
Calendar 2025 Q4
Does the growth in markets NII that you expect in '26 have a trade-off in the trading fees?
Show response
Mike confirmed markets NII growth is partially offset in fees but overall markets revenue expected to grow in 2026. Charlie encouraged looking at total markets revenue rather than individual components since mix shifts with rate environment.
Any more color on just what drove that?
Show response
Mike said NPAs can be quite volatile period-to-period and shouldn't be over-read. Individual borrower-specific names moving around, not systemic. Vast majority of NPAs are performing on both principal and interest. NPAs are not a very good predictor of actual losses.
Calendar 2025 Q3
give some more color on loan growth, which seems to have good momentum
Show response
Mike detailed: less mortgage drag, good card and auto growth with first linked-quarter consumer loan growth in a while, CRE office portfolio down a third from two years ago, broad-based C&I growth in CIB across sectors including non-bank financial. Commercial bank utilization still flat but expected to pick up.
Are you seeing new customers to the bank in card?
Show response
Mike said majority are still existing customers but significant new-to-bank as well. Strong uptick in originations coming from branches and wellsfargo.com digital properties, lowest cost channels with good credit self-selection. Charlie emphasized continued strong credit performance, not chasing credit for growth.
Calendar 2025 Q1
I was wondering if you could give a little more color on what you saw with the commercial loan growth
Show response
Mike detailed growth across commercial bank (utilization in mid-corporate), asset-based lending, and CIB, noting it appeared to be BAU borrowing not tariff-related prepositioning.
How did the environment impact this quarter, and what should we keep in mind
Show response
Mike explained venture impairments from lock-up losses and delayed exits, good trading performance across desks, and continued IB investment despite near-term activity pause from volatility.
Calendar 2024 Q4
unpack the deposit expectations embedded in Slide 18 and the NII outlook
Show response
Mike provided detailed color on deposit stabilization, mix trends, and pricing expectations for 2025, directly addressing the question.
Where are you on card profitability now? Is that an upside driver to ROE?
Show response
Mike confirmed card profitability is early stage but trending as modeled, with credit performing on top of expectations.
PNCPNC Financial Services7 questions · 4 reporting periods · 0 of 7 challenging
Calendar 2026 Q2
Could you speak a little bit to the cadence of the loan and deposit growth as the quarter progressed?
Show response
Reilly confirmed strong H1 and Q2 loan growth moderating in H2, with deposits funding the growth as wholesale debt rolls off.
Calendar 2026 Q1
any need to start to provide a little for loan growth as we look ahead?
Show response
Rob confirmed provision will grow with loan growth but new production is higher credit quality so provision intensity is lower. Expects provision expense to continue rising with growth.
Any updated thoughts?
Show response
Rob confirmed same trajectory: 18% exiting 2025 (elevated by tax release), dip during 2026 from FirstBank, back to ~18% by Q4 2026, then drifting higher into 2027 driven by operating leverage and growth.
Calendar 2025 Q1
the idea is buybacks accelerating, Rob, but within the context of your capital ratio still growing a bit near term until you get more clarity?
Show response
Rob confirmed buyback step-up in Q1 with more expected in Q2 at attractive share prices. Not a dramatic step change, capital ratio build continues, particularly with AOCI improvement.
just a quick update, strategy wise, just how things are going on the national expansion and some of the consumer initiatives
Show response
Bill confirmed expansion markets driving DDA customer growth, wealth net inflows, and outproducing legacy markets on a relative basis. Rob added loan commitments growing via expansion markets, boding well for future funded growth. Card product going great with continued customer account growth.
Calendar 2024 Q4
I wanted to start off with a take on industry deposit growth and trends in '25. What are you guys seeing for the industry this year?
Show response
Rob gave specific deposit growth guidance of 1-2% and highlighted seasonal patterns. Noted DDA growth bodes well.
in terms of the NII guidance, maybe just some thoughts on the cadence and the drivers?
Show response
Rob emphasized conservative loan growth assumptions and noted 75% of Q1 NII decline was due to fewer days. Fixed rate repricing continues.
Challenge rate by company
Every company this analyst questioned, most questions first. A company-level rate is shown from 3 questions; below that it is withheld.
| Company | Questions | Challenge rate |
|---|---|---|
| C Citigroup | 16 | 0%none of 16 questions |
| JPM JPMorgan Chase & Co. | 15 | 7%1 of 15 questions |
| BAC Bank of America | 12 | 0%none of 12 questions |
| USB U.S. Bancorp | 11 | 18%2 of 11 questions |
| WFC Wells Fargo | 11 | 9%1 of 11 questions |
| PNC PNC Financial Services | 7 | 0%none of 7 questions |
- CCitigroup · 16 questions0%none of 16 questions
- JPMJPMorgan Chase & Co. · 15 questions7%1 of 15 questions
- BACBank of America · 12 questions0%none of 12 questions
- USBU.S. Bancorp · 11 questions18%2 of 11 questions
- WFCWells Fargo · 11 questions9%1 of 11 questions
- PNCPNC Financial Services · 7 questions0%none of 7 questions
Activity by reporting period
Questions recorded for each calendar quarter that companies’ reporting periods map to (not the call date), with the challenge rate for that period. Periods inside the range with no questions are shown as “No questions recorded”.
| Calendar period | Questions | Challenge rate | Companies |
|---|---|---|---|
| 2024 Q4 | 12 | 0%none of 12 questions | 6 |
| 2025 Q1 | 12 | 25%3 of 12 questions | 6 |
| 2025 Q2 | 6 | 0%none of 6 questions | 3 |
| 2025 Q3 | 10 | 0%none of 10 questions | 5 |
| 2025 Q4 | 10 | 0%none of 10 questions | 5 |
| 2026 Q1 | 12 | 8%1 of 12 questions | 6 |
| 2026 Q2 | 6 | 0%none of 6 questions | 5 |
| 2026 Q3 | 4 | 0%none of 4 questions | 2 |
- 2024 Q412 questions · challenge rate 0% (none of 12 questions) · 6 companies
- 2025 Q112 questions · challenge rate 25% (3 of 12 questions) · 6 companies
- 2025 Q26 questions · challenge rate 0% (none of 6 questions) · 3 companies
- 2025 Q310 questions · challenge rate 0% (none of 10 questions) · 5 companies
- 2025 Q410 questions · challenge rate 0% (none of 10 questions) · 5 companies
- 2026 Q112 questions · challenge rate 8% (1 of 12 questions) · 6 companies
- 2026 Q26 questions · challenge rate 0% (none of 6 questions) · 5 companies
- 2026 Q34 questions · challenge rate 0% (none of 4 questions) · 2 companies
Topics
Topics tagged on this analyst’s questions.
- Revenue Growth23
- Margin20
- Capital Allocation15
- Cost Pressure10
- Demand10
- Credit10
- Regulation Policy7
- Guidance Reliability6
- Competitive Dynamics6
- Macroeconomic4
Show all 17 topics
- Capex Investment3
- M&A2
- Subscriber Growth2
- Product Launch2
- Geographic Expansion2
- Pricing1
- Trade Tariffs1