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Analyst
Will Nance
Period: Reporting periods mapped to calendar 2024 Q3 – 2026 Q2 (8 quarters).
- Questions
- 52on tracked calls
- Challenge rate
- 12%6 of 52 questions
- Companies
- 11questioned at least once
- Reporting periods
- 8with questions
These figures cover the whole profile: every tracked question, all reporting periods.
How to read these numbers
Challenge rate is the share of questions that pushed back, pressed for specifics or questioned management’s assumptions. It describes how questions were asked on the calls tracked here; it does not measure whether any view turned out to be right.
Rounding. Rates are rounded to whole percentages, so a small share can show as 0% even when some questions were challenging. The count beside each rate is exact; “none of N questions” means no question was challenging.
No questions recorded. “—” means there is nothing to calculate: no questions were recorded for that period on the calls tracked here. It does not mean there was no activity.
Fewer than 3 questions. A company-level rate is withheld when fewer than 3 questions were recorded for that company; the questions are still counted everywhere else.
Small samples. Profiles with fewer than 10 questions are marked Limited sample.
Reporting periods. Questions are grouped by the calendar quarter each company’s fiscal reporting period maps to, not by the date of the call. Periods without a calendar mapping are listed separately under their fiscal label.
Questions asked
Grouped by company, most questions first. Open a company to read its questions, newest reporting period first.
Showing 52 of 52 questions from 11 companies
JKHYJack Henry & Associates11 questions · 6 reporting periods · 0 of 11 challenging
Calendar 2026 Q2
How are you thinking about the growth algorithm in payments going forward and the contribution of card versus some of the other products in the segment?
Show response
Mimi acknowledged payments running slightly below the historical algorithm; bill pay is resurging off the Payrailz acquisition, card is in line with U.S. debit industry trends, and faster payments plus stablecoins and Open USD are expected future contributors.
how you guys are feeling about operating leverage over time, and are we at sort of a new normal for operating leverage looking at the last couple of years?
Show response
Mimi said 2026's one-time benefits and 2027's anticipated headwinds roughly offset each other. Near-term tailwinds (AI efficiency, the data-center transition, FinOps compute management, product mix) could lift sustained margin expansion, but not in 2027.
Calendar 2026 Q1
maybe talk to either why those wouldn't continue into next year or if they are and we're supposed to kind of take from that
Show response
Mimi said digital account growth slowdown is from installation timing of prior wins, not structural. Commission and medical savings were one-time windfalls. Expects some front-half FY27 grow-over challenge from H1 FY26 savings. Will start FY27 conservative with ambition to beat. Greg emphasized digital backlog from competitive wins is twice the size of core backlog, winning digital back from competitors within the base.
is there is there room to operate at the higher end of that margin expansion target while the sales momentum is going strong
Show response
Mimi said goals aligned with driving higher margin expansion. Multiple tailwinds including new higher-margin products, public cloud migration, and AI efficiencies. Definite opportunities to improve margin profile over near-term horizon without referencing specific FY27 targets.
Calendar 2025 Q4
can you talk about that in the context of your next-gen platform and the journey that you've been on for the last couple of years
Show response
Greg said AI enables faster code migration with fewer people. Nearly 5 years into platform modernization, competitors who haven't started are behind. Complexity of full-suite core integration with payment networks cannot be solved by AI alone. Mimi added public cloud infrastructure enables DevOps velocity for feature releases that competitors on legacy infrastructure cannot match.
I was wondering if you could talk around competitive dynamics on payments and card
Show response
Greg said new entrants are mostly compartmentalized on commercial card with limited debit availability. Not disrupting the market. Trifecta wins (core + digital + card) increasing as a strategy. Improved credit deal success from platform changes. No meaningful market disruption from new entrants.
Calendar 2025 Q3
if you could expand a little bit on the pricing and competitive environment out there. And in particular, there's been a lot of focus around some of the core consolidation happening at the competitors
Show response
Greg said competitive pressure is unchanged despite competitor core consolidation announcements. Pipeline remains significant with nice early Q2 wins. Mimi added that operational changes to address pricing compression are bearing fruit with stabilization of the headwind.
Calendar 2025 Q2
give an update or your kind of latest thinking on any opportunities internally to increase efficiencies, any asset sales
Show response
Greg confirmed asset sales still being evaluated. Announced end-of-life for 9 products including NetTeller. Two larger banking cores and credit union core sunset announced. Budget process included reducing investment in products not seen as long-term players.
looking for your updated thoughts on capital allocation and if there's anything that's sort of top of mind for you
Show response
Mimi said zero debt and improved FCF enable ramping share repurchases to at least $100M (up from $35M in FY25), while remaining open to M&A and prioritizing internal development investment.
Calendar 2024 Q3
how you're thinking about capital allocation and the M&A environment? We touched a little bit on bank M&A
Show response
Mimi outlined priorities: innovation investment, dividend, debt paydown, then share repurchases. M&A on the table but nothing interesting recently.
is there anything in that back half growth rate you would caution us against run rating into the first half of the following year
Show response
Mimi declined to guide on FY26 cadence but noted new products, faster payments adoption, and cloud growth are continuation trends. Greg reiterated goal of inching toward 8%.
FISFidelity National Information Services6 questions · 4 reporting periods · 0 of 6 challenging
Calendar 2026 Q2
how are you thinking about the feasibility and the puts and takes of profitably offloading businesses in Capital Markets?
Show response
Kehoe acknowledged the businesses are integrated and all will carry leakage, but said portfolio choices are needed to return Capital Markets to mid-single-digit growth.
on the nonrecurring revenue growth in Banking, what's driving that 21% growth
Show response
Kehoe cited term fees (Huntington, Cadence, Jenius) and first-quarter strategic license deals, with a return to normal license activity in the second half.
Calendar 2026 Q1
How do you think about the value of tokenized deposits relative to stablecoins
Show response
Ferris framed tokenized deposits as the first concrete digital-asset use case banks want, with the Lyriq platform proven internationally.
Calendar 2025 Q4
it seems like TSYS is only 40% less than half of the Payments business, so really kind of highlighting the diversity of the segment
Show response
Stephanie declined sub-segment growth rates but offered Total Issuing growing consistent with 2025 pace of ~4.5%, with legacy FIS business growing faster. Committed to providing more color at Q1 2026.
Calendar 2024 Q4
put a finer report on the expectations for the acceleration in recurring over the course of the quarter
Show response
James clearly laid out Q1 as the low point at 2.5-3.5%, with sharp acceleration to full-year range by Q2. Explained 200bps of nonrecurring headwinds and 100bps contract shifts.
I wanted to ask about the technology outage in 1Q. Is there any impact from this in the numbers here
Show response
Stephanie directly addressed it: not a cyberattack, no data breach, clients restored quickly, no material impact expected.
AFRMAffirm Holdings, Inc.5 questions · 5 reporting periods · 1 of 5 challenging
Calendar 2026 Q2
how you're thinking about overall product mix and then just more of a nuance there
Show response
Max attributed mix to 0% share gains at POS (Big Nothing event) and 80%+ interest-bearing on direct-to-consumer products like the Affirm Card.
Calendar 2025 Q4
should we be anchoring you know, more to kinda the the the 4% range that that you're kinda talking about
Show response
Rob guided slightly above 4% RLTC for both Q3 and Q4, with funding-cost benefits offsetting a little revenue take-rate softening.
Calendar 2025 Q2
how do you think about the incentives that this creates in the market and like the risk of credit issues that result from more of an oversupply of funding
Show response
Michael said Affirm partners with blue-chip long-term capital providers like Sixth Street and is not concerned about lower-quality competitors.
Calendar 2025 Q1
how the Walmart relationship will be evolving over the remainder of the year given some of the headlines out recently?
Show response
Max gave a guarded answer, saying Affirm is live and being a good partner and would notify the market when anything changes.
Calendar 2024 Q4
I'm wondering if you could talk a little bit about just the ROTC margin profile of some of that incremental growth.
Show response
Max said zero percent offers are slightly lower margin but have a lower credit-loss profile, keeping the 3-4% framework intact.
FISVFiserv, Inc.5 questions · 5 reporting periods · 2 of 5 challenging
Calendar 2026 Q2
talk about the partnership with Mastercard and just how you see that unfolding and how you think about time lines there
Show response
Takis described the Mastercard partnership as complementary geographic and capability coverage integrating into Commerce Hub, with a couple of quarters of integration work ahead.
Calendar 2026 Q1
to the comment that maybe the underlying growth in FS is more or less flat right now, and obviously, the investments that you're making that are weighing on margins right now
Show response
Mike Lyons said 2027 is first full year of clear visible growth. Beneficial comps in Q4 2026 from Q3-Q4 2025 actions. Both Merchant and Banking TAMs strong with best client meetings in a long time.
Calendar 2025 Q4
you've been calling out the PayFac grow-over issues for a bit now. Just remind us again when those lap
Show response
Paul Todd confirmed Q4 2025 is last quarter of PayFac grow-over. Adding back 6pp differential brings enterprise to ~4% growth, in line with mid-single-digit go-forward expectation.
Calendar 2025 Q2
I know that you guys had some targets out for 2026 as well. I don't think you've addressed those
Show response
Bob Hau declined to update 2026 guidance but pointed to horizontal/vertical expansion, international growth, and distribution channel builds supporting $4.5B path.
Calendar 2025 Q1
I was wondering if you could maybe put your PNC hat back on for a second and talk a little bit about how the macro environment we entered
Show response
Mike Lyons said no CapEx pullback observed; instead seeing flight-to-quality with institutions consolidating from smaller fintechs to Fiserv's scaled platform.
VVisa Inc.5 questions · 5 reporting periods · 0 of 5 challenging
Calendar 2026 Q2
any color or quantification on the degree to which that boosted the cross border travel numbers in aggregate?
Show response
Suh confirmed the direction and noted no region is more than 25% of cross border volume, but gave no quantification of the FIFA contribution.
Calendar 2025 Q4
the advisory question on the regulatory environment. CCPA has been and then there's quite a bit
Show response
McInerney said Visa very engaged on the Hill educating elected representatives. View on CCCA unchanged, very harmful and not needed. Explains intense competitive environment with new players including crypto stablecoins, BNPL, credit/debit card competition, wallet players, A2A. Explains harmful consequences, reduced access to credit, eliminated rewards, fewer credit card options, weaker security, less innovation. Ongoing engagement given elections bringing new officials who are busy with other things.
Calendar 2025 Q2
how you see the role of stablecoins in that space? Is it on the pricing side, the settlement side?
Show response
McInerney said early days but lots of opportunity in remittances and broader cross-border P2P/B2B. Visa Direct as remittance platform and network-of-networks pushes money to 14B end points (cards/wallets/bank accounts) with many near-instant corridors, but some use cases rely on local banking infrastructure. Stablecoins could enable faster cross-border transactions for consumers and businesses. Visa has been testing series of corridors putting stablecoins against fiat alternatives with good sense of which corridors provide faster/cheaper money movement, value will accrue both to end users and clients. Product-market fit exists for stablecoins in remittances for certain corridors and Visa as largest money movement platform will be early adopter.
Calendar 2025 Q1
if you could double-click again on some of the comments you shared around the incentives outlook
Show response
Suh confirmed updated expectation that back half incentive growth will be slightly higher than originally expected due to two factors, client-related performance adjustments and deal timing specifically anticipated early renewals. Back half will grow higher than first half sequentially with Q3 a little higher than Q2 and Q4 a little higher than Q3. On volumes impacted by renewals, maintaining same full year expectation of 20% of payment volumes being impacted.
Calendar 2024 Q4
if there's anything obvious that you would attribute this acceleration over the past couple of months
Show response
Suh broke down the acceleration, strong US holiday season with discretionary categories (retail, travel, entertainment) helping plus Reg II lapping was really the step up in US. Good feeling about payment volume across regions. On cross-border, e-commerce up 1 point from Q4 benefiting from stronger retail and holiday, but travel stepped up 4 points from Q4 and from recent quarters, strong travel results from across all regions. Feels really good but it is a quarter into the year and will wait to see how Q2 plays out.
CHYMChime Financial, Inc. Class A Common Stock4 questions · 4 reporting periods · 0 of 4 challenging
Calendar 2026 Q2
how are you thinking about the momentum there? Is the sustainability of customer acquisition?
Show response
Matt cited accelerating 20% member growth, record 12-month adds, and record late-stage direct deposit conversion.
Calendar 2026 Q1
How are you thinking about the impact of that push as it relates to net adds specifically and particularly in 2Q?
Show response
Matt pointed to the usual seasonal cadence (Q1 outsized, Q2 lower) as the baseline for net adds.
Calendar 2025 Q4
how that will impact both the ARPU and the transaction margin starting in the first quarter?
Show response
Mark indicated yield is already rising but declined to give specific MyPay guidance for 2026.
Calendar 2025 Q3
where you think the rewards cost could shake out for the direct deposit customers
Show response
Matt clarified rewards are contra-revenue, so the quoted 175 bps interchange is already net of rewards cost.
Show 5 more companies
KLARKlarna Group plc4 questions · 4 reporting periods · 2 of 4 challenging
Calendar 2026 Q2
Can you talk about the expectations for transaction margin in the back half of the year?
Show response
Niclas said H2 TMD grows ~23% (vs 42% in H1) on tougher lapping and FX, with continued strong U.S. growth.
Calendar 2026 Q1
the losses look like they're trending a little bit higher than prior cohorts
Show response
Niclas said cumulative charge-offs are in line with expectations as newer cohorts normalize and models adjust.
Calendar 2025 Q4
can you talk about the transaction margin trajectory that you are expecting now versus what you had previously expected?
Show response
Niclas walked through the 2026 shape: TMD compounding faster than revenue into H2 with adjusted operating income margin above ~6.9%.
Calendar 2025 Q3
could you talk about your engagement with merchants around advertising into the holidays?
Show response
Sebastian framed 0% merchant-funded financing and actionable insights as key levers for merchant engagement.
MAMastercard4 questions · 4 reporting periods · 0 of 4 challenging
Calendar 2026 Q1
Can you talk about the evolution of that strategy maybe in the context of the planned divestiture
Show response
Michael confirmed multi-rail strategy unchanged, highlighted cybersecurity services for A2A rails. Sachin clarified the disposition relates to Session M loyalty business, not Vocalink.
Calendar 2025 Q4
can you talk about just the renegotiation as it relates to your existing Capital One cards outstanding? Are you expecting your share of Capital One credit volumes to remain stable
Show response
Michael emphasized excitement about the renewed credit agreement and expanded services usage. Did not provide specifics on volume share stability or contract duration, focusing instead on the value signal the partnership renewal represents.
Calendar 2025 Q2
I wanted to ask about some of the consumer data fees that some of the large banks are talking about applying
Show response
Michael acknowledged limited visibility on bank data fee specifics, said Chase and others are fantastic partners. Fundamental belief in consumer-consented data sharing as a winning proposition over time.
Calendar 2024 Q4
the competitive dynamics with some of the local schemes being folded up into the European payments initiative
Show response
Michael noted 70% switching ratio success, said Vero is currently down to 3 countries with first transaction in December. Not seen as material threat, approach is partnership.
XYZBlock, Inc.4 questions · 4 reporting periods · 0 of 4 challenging
Calendar 2026 Q2
can you talk about the hardware and pricing environment that you all are seeing? How is it impacting the business?
Show response
Thomas said Block's deep supply-chain relationships let it identify the memory constraint mid last year; costs will rise over time but Block feels it can manage the trajectory.
Calendar 2026 Q1
how you're prioritizing kind of more top-of-funnel initiatives like driving network density and overall MTUs
Show response
Owen said March actives growth was fastest in 1.5 years. Near-term levers include managed accounts for kids, Cash App Score, and go-to-market investment. Longer-term, Neighborhoods is the biggest lever.
Calendar 2025 Q4
I was wondering if you could talk on MAU growth. I think it came in a little bit stronger than what the Street was looking for
Show response
Owen cited multiplayer money launches (P2P on web, new core payment flow connected to MoneyBot supporting stablecoins, payment links), teens and families expansion to children 6-12 years old, and full-funnel marketing. Emphasized quality of actives: 21% of new actives in December attached to a banking product, up meaningfully YoY.
Calendar 2025 Q1
I wanted to maybe talk about your hiring on the Square side of the business and particularly on field sales
Show response
Amrita confirmed the prior month's RIF was already embedded in February guidance, driven by strategic alignment and performance. Field sales hiring will accelerate in H2 with strong early returns. New partnership wins including Bambu Dessert and Drinks (60 locations).
PYPLPayPal2 questions · 2 reporting periods · 0 of 2 challenging
Calendar 2025 Q3
if you could just quantify some of the run rate financial impacts you're expecting on the Blue Owl offloading
Show response
Jamie said Blue Owl impact was net neutral to Q3 operating income (raised margin, offset in OpEx), with small 2026 OpEx run-rate increase. Alex noted BNPL is less than 30% U.S. originations, still very global. Described omnichannel dynamics: shoppers browse mobile, pick up in-store, use BNPL at purchase. BNPL users show 35% TPV uplift.
Calendar 2025 Q1
I'm just wondering if you've made any changes to underwriting or how you would think about changes to underwriting in the face of merchants facing cash flow strains
Show response
Jamie confirmed slight underwriting tightening in March. Portfolio actively managed with cash tweaks tied to sales. PayPal business loans are personally guaranteed. Team can react quickly to changing environment.
SOFISoFi Technologies, Inc.2 questions · 2 reporting periods · 1 of 2 challenging
Calendar 2026 Q2
I was hoping you could maybe talk through just the profile of the customers that are adopting the product.
Show response
CEO said 85% of Plus members are existing members, with Invest the top follow-on product and rising deposits, AUM and spending post sign-up.
Calendar 2025 Q4
I just wanted to clarify the comment on the expectation for segment growth rate on the Tech Platform business.
Show response
CEO said the 20% growth excludes the departed large client in both years; that client's Q4 revenue matched its trailing six-quarter average and ended with the contract.
Challenge rate by company
Every company this analyst questioned, most questions first. A company-level rate is shown from 3 questions; below that it is withheld.
| Company | Questions | Challenge rate |
|---|---|---|
| JKHY Jack Henry & Associates | 11 | 0%none of 11 questions |
| FIS Fidelity National Information Services | 6 | 0%none of 6 questions |
| AFRM Affirm Holdings, Inc. | 5 | 20%1 of 5 questions |
| FISV Fiserv, Inc. | 5 | 40%2 of 5 questions |
| V Visa Inc. | 5 | 0%none of 5 questions |
| CHYM Chime Financial, Inc. Class A Common Stock | 4 | 0%none of 4 questions |
| KLAR Klarna Group plc | 4 | 50%2 of 4 questions |
| MA Mastercard | 4 | 0%none of 4 questions |
| XYZ Block, Inc. | 4 | 0%none of 4 questions |
| PYPL PayPal | 2 | —Rate withheld: fewer than 3 questions |
- JKHYJack Henry & Associates · 11 questions0%none of 11 questions
- FISFidelity National Information Services · 6 questions0%none of 6 questions
- AFRMAffirm Holdings, Inc. · 5 questions20%1 of 5 questions
- FISVFiserv, Inc. · 5 questions40%2 of 5 questions
- VVisa Inc. · 5 questions0%none of 5 questions
- CHYMChime Financial, Inc. Class A Common Stock · 4 questions0%none of 4 questions
- KLARKlarna Group plc · 4 questions50%2 of 4 questions
- MAMastercard · 4 questions0%none of 4 questions
- XYZBlock, Inc. · 4 questions0%none of 4 questions
- PYPLPayPal · 2 questions—rate withheld: under 3 questions
Activity by reporting period
Questions recorded for each calendar quarter that companies’ reporting periods map to (not the call date), with the challenge rate for that period. Periods inside the range with no questions are shown as “No questions recorded”.
| Calendar period | Questions | Challenge rate | Companies |
|---|---|---|---|
| 2024 Q3 | 2 | 0%none of 2 questions | 1 |
| 2024 Q4 | 5 | 0%none of 5 questions | 4 |
| 2025 Q1 | 5 | 40%2 of 5 questions | 5 |
| 2025 Q2 | 6 | 0%none of 6 questions | 5 |
| 2025 Q3 | 4 | 0%none of 4 questions | 4 |
| 2025 Q4 | 11 | 9%1 of 11 questions | 10 |
| 2026 Q1 | 8 | 25%2 of 8 questions | 7 |
| 2026 Q2 | 11 | 9%1 of 11 questions | 9 |
- 2024 Q32 questions · challenge rate 0% (none of 2 questions) · 1 company
- 2024 Q45 questions · challenge rate 0% (none of 5 questions) · 4 companies
- 2025 Q15 questions · challenge rate 40% (2 of 5 questions) · 5 companies
- 2025 Q26 questions · challenge rate 0% (none of 6 questions) · 5 companies
- 2025 Q34 questions · challenge rate 0% (none of 4 questions) · 4 companies
- 2025 Q411 questions · challenge rate 9% (1 of 11 questions) · 10 companies
- 2026 Q18 questions · challenge rate 25% (2 of 8 questions) · 7 companies
- 2026 Q211 questions · challenge rate 9% (1 of 11 questions) · 9 companies
Topics
Topics tagged on this analyst’s questions.
- Revenue Growth14
- Competitive Dynamics14
- Margin11
- Guidance Reliability10
- Pricing7
- Demand6
- Innovation & R&D6
- Credit5
- Subscriber Growth4
- M&A4
Show all 20 topics
- Capital Allocation4
- Product Launch3
- Cloud & AI2
- Capex Investment2
- Regulation Policy2
- Geographic Expansion2
- Macroeconomic2
- Cost Pressure1
- Supply Chain1
- Trade Tariffs1