Start 30 days free, no card. Full Pro access for a month, then decide. Start free
Analyst
David Smith
Period: Reporting periods mapped to calendar 2024 Q4 – 2026 Q2 (7 quarters).
- Questions
- 37on tracked calls
- Challenge rate
- 8%3 of 37 questions
- Companies
- 5questioned at least once
- Reporting periods
- 7with questions
These figures cover the whole profile: every tracked question, all reporting periods.
How to read these numbers
Challenge rate is the share of questions that pushed back, pressed for specifics or questioned management’s assumptions. It describes how questions were asked on the calls tracked here; it does not measure whether any view turned out to be right.
Rounding. Rates are rounded to whole percentages, so a small share can show as 0% even when some questions were challenging. The count beside each rate is exact; “none of N questions” means no question was challenging.
No questions recorded. “—” means there is nothing to calculate: no questions were recorded for that period on the calls tracked here. It does not mean there was no activity.
Fewer than 3 questions. A company-level rate is withheld when fewer than 3 questions were recorded for that company; the questions are still counted everywhere else.
Small samples. Profiles with fewer than 10 questions are marked Limited sample.
Reporting periods. Questions are grouped by the calendar quarter each company’s fiscal reporting period maps to, not by the date of the call. Periods without a calendar mapping are listed separately under their fiscal label.
Questions asked
Grouped by company, most questions first. Open a company to read its questions, newest reporting period first.
Showing 37 of 37 questions from 5 companies
BNYBNY Mellon12 questions · 7 reporting periods · 3 of 12 challenging
Calendar 2026 Q2
Is this something you expect to be fairly consistent on a quarterly basis? Or were there any 1 timers
Show response
Dermot said the new TRU-M mandate's revenue and expenses are durable going forward, though expected to level off slightly rather than grow.
is 100% or so still the payout ratio for BNY today and over the medium term?
Show response
Dermot said BNY no longer guides buybacks, treating payout as an output while prioritizing balance sheet support for clients and healthy capital ratios.
Calendar 2026 Q1
Anything you can share on the progress in the percentage of clients with multiple products or lines-of-business relationships
Show response
CEO cited record sales quarters, 3 consecutive years of core fee sales growth, 60%+ growth in 3+ business clients, 20% annual increase in sales productivity, and 10% of sales from new logos. Emphasized deliberate platform diversification to compound value across market environments.
Would you say that dampens the upside for The Bank of New York Mellon Corporation in a really strong market environment
Show response
CEO acknowledged trading some upside in extreme bull markets for broader exposure. Used NII as proxy: out of a thousand scenarios, very few are bad for BNY. Positioned as a diversified long-term compounder rather than a market-beta play.
Calendar 2025 Q4
why you feel like these are sufficiently ambitious given the opportunity set in front of BNY over the next 3 to 5 years
Show response
CFO framed the 38% PTM and 28% ROTCE as sustainable through-the-cycle targets they aim to outperform, noting nonlinear path. Acknowledged the firm needs to deliver these through different market conditions.
Can you give us any sense of the number in absolute figures? Is it a single-digit percent
Show response
CFO noted a lot more room for improvement, citing 20% increase in annual sales productivity, 2 individual record sales quarters in 2025, and 3 consecutive years of core fee sales growth. Asset management can do much more with Pershing and asset servicing.
Calendar 2025 Q3
You mentioned some potential turbulence and headwinds in the money market ecosystem
Show response
CEO rejected 'turbulence' framing, describing stablecoin and tokenization trends as opportunities. BNY touches money markets from multiple angles, Dreyfus fund, liquidity, collateral, custody, and trustee, and has invested in digital infrastructure to capture the evolution.
almost half of the servicing wins in the quarter were multiline of business solutions. Can you help us frame how that compares
Show response
CFO acknowledged they only started tracking this metric in 2025 so no precise comparison, but described multiline wins as meaningfully higher, citing WisdomTree last year as a proof point that is now being replicated with existing clients.
Calendar 2025 Q2
Are there areas right now that you feel like you're over-earning
Show response
CEO rejected ceiling concept, citing platforms comps beyond bank peers. CFO highlighted corporate trust as example of investing in a high-margin business and growing share at even higher margins.
Calendar 2025 Q1
do you find clients are less willing to move around from one provider to another in a turbulent environment like this
Show response
CEO noted higher-frequency platform businesses continue to attract activity while larger strategic decisions may pause, but BNY's breadth of platforms means most business is not in the 'big strategic decision' category.
it looks like NII from repo and Fed funds increased again this quarter. Do you see this sustaining
Show response
CFO noted repo is only about 5% of NII and performing well with higher balances and tighter spreads. Deposit betas have consistently been in the low-to-mid 80s range with marginal beta around 100%.
Calendar 2024 Q4
you managed to hold your AUCA flat despite a big decline in fixed income markets in the fourth quarter
Show response
CFO expressed strong confidence in competitive positioning and new business momentum in asset servicing, noting BNY is well positioned as world's largest custodian entering 2025.
NTRSNorthern Trust12 questions · 7 reporting periods · 0 of 12 challenging
Calendar 2026 Q2
Is 100% still the right benchmark we should be thinking about for the full year, adjusting out those notable items?
Show response
Fox declined to commit to a precise payout figure, saying they are ahead of the 100% pace but manage capital return dynamically.
Calendar 2026 Q1
Can you help us get a sense of where organic growth is today and where you were a year ago? We know GFO is above average, but is Asset Servicing and the regional part of Wealth fairly positive toda...
Show response
O'Grady detailed: WM organic growth consistent around 1% with GFO above and regions below, need regions to incrementally increase. AS can swing more given large mandates; had flat/negative periods a few years ago, now positive in similar range. AM growth primarily from liquidity but diversifying into ETFs and tax-advantaged equity. All about the same range, all expected to increase.
do you expect over time, all the major businesses to be doing 3% organic? Or medium term, would you expect to get there for the company as a whole, but some to be above and some to be below?
Show response
O'Grady confirmed target is all three businesses above 3%, acknowledging quarter-to-quarter variation. Diversification across three businesses provides buffer.
Calendar 2025 Q4
how the degree of operating leverage might move depending on the revenue backdrop
Show response
Fox explained planning now starts with productivity first, then balances investments against implied expense growth. Minimum 1 point of operating leverage is critical in any environment, but targets greater than 1 point to allow growth investment.
could you break it down for us how much of that would be volume and revenue related versus new investments to grow the bank?
Show response
Fox noted incremental investment will go toward business growth, not running the bank. Technology modernization expenses are well-handled; additional freed-up dollars flow to growth levers.
Calendar 2025 Q3
how much of the strength you feel like is a result of share gains and other things that are more result of things that were in your control
Show response
O'Grady detailed strategy to build durable recurring capital markets business through outsourced trading services (100+ new clients YTD), currency management as automated service, and expanded liquidity capabilities including repo.
Calendar 2025 Q2
Any color on what's driving the strength in deposits this quarter?
Show response
Fox attributed deposit strength to risk-off trade plus concentrated large euro deposits, noted deposits are normalizing in Q3 back to pre-Liberation Day levels with typical seasonal patterns.
flows and Asset Servicing were relatively neutral in the second quarter. Any detail you can offer on segments where you're seeing stronger growth
Show response
O'Grady highlighted upmarket asset owners as strongest growth area with large recent wins, while asset manager outflows have stabilized. Fox added positive AUM flows with $8B Q2 and $19B YTD in liquidity, the tenth consecutive quarter of positive flows.
Calendar 2025 Q1
What gives you the confidence that you're making all the necessary investments in growth
Show response
O'Grady connected productivity gains to funding growth in ETFs, tax-managed equity, and alternatives. Technology investments in scalability enabling both simultaneously.
how the current market volatility impacts new business on the one hand and client attrition on the other?
Show response
O'Grady noted institutional RFPs continue on long timelines while wealth switching may pause, building up pipelines rather than destroying them.
Calendar 2024 Q4
Your capital levels are still pretty elevated versus your closest peers at 12.4% CET1
Show response
O'Grady confirmed comfort with current levels, willingness to move them down somewhat, and expectation of 78% or higher payout ratio into 2025.
if I just take the midpoints of your 1Q and full-year NII guides, it would suggest NII staying pretty consistent
Show response
Fox highlighted the liability-driven nature of the balance sheet and difficulty predicting exact quarterly NII cadence despite full-year guidance.
STTState Street Corporation7 questions · 6 reporting periods · 0 of 7 challenging
Calendar 2026 Q2
Are you anticipating any major upfront spend required to get there by the 2029 target
Show response
Woods sized one-time severance-related costs at roughly $500M, expecting net headcount down low single digits after reinvestment.
Calendar 2026 Q1
Are you now more comfortable running mid-range, or is this just a transitory move down
Show response
John confirmed still operating at upper end of 10-11% range based on averages. Q1-end was episodic due to March 31 activity. On Basel III, expects net benefit: credit risk RWA reduction exceeding operational risk RWA increase. 80% payout is on GAAP basis.
Calendar 2025 Q4
how much potential does State Street have to improve returns further, over the next couple of years
Show response
Ron outlined revenue confidence from service quality improvement, expanded capabilities, and strengthened sales force. Software in good position, wealth services nascent but growing. Expects continued $500M annual productivity with AI-driven AgenTx creating additional opportunity. John hinted at medium-term targets to be shared 'sometime later this year' but didn't commit to specific ROTCE level.
Calendar 2025 Q3
Does that also create potential opportunities in the investment management side of the house?
Show response
Ron confirmed wealth already represents over 20% of investment management AUM. Low-cost S&P funds growing faster than industry with continued share gains. Strategy combines providing infrastructure/servicing with convenient, low-cost asset management exposures to wealth platforms.
Calendar 2025 Q1
is it as simple as just, you know, taking the, you know, servicing fee win number, dividing it by two
Show response
Mark and Ron explained Alpha mandates vary too much by size, complexity, and CRD presence for simple per-mandate revenue calculation. Confirmed Alpha is accelerating sales overall.
Calendar 2024 Q4
why it might be lower than the 75%, 80% beta you saw in the US on the way up?
Show response
Eric explained betas in same general zone as on the way up, with quarter-to-quarter variation driven by deposit mix, pricing changes, and individual client movements.
Can you share how much of the overall total business on the platform right now is on Alpha?
Show response
Ron highlighted Alpha's distinctive front-to-back value proposition, longer contract terms (7+ vs typical 3 years), and client problem-solving as key advantages. 35 announced, ~25 installed.
HOODRobinhood Markets, Inc.3 questions · 3 reporting periods · 0 of 3 challenging
Calendar 2026 Q2
can you help us get a sense of how much came from existing prediction markets users, existing Robinhood customers
Show response
Shiv gave cross-adoption color and a total user count but did not break out the requested new-versus-existing split.
Calendar 2026 Q1
the extent to which you see this driving new customer growth as opposed to like ARPU expansion
Show response
Vlad acknowledged banking has been mostly existing-customer adoption but expects shift to top-of-funnel acquisition via Gold Card and banking package over the next year.
Calendar 2025 Q4
Could you comment about how you are expecting that institutional retail mix to evolve over time given your plans for the product offerings
Show response
Vlad highlighted Bitstamp integration driving market share gains with basic infrastructure improvements. Shiv explained smart order routing led to tiered pricing; Q4 lower volatility saw more active traders on higher tiers reducing blended take rate. January about 5bps lower than Q4 average due to more active trader engagement.
SCHWCharles Schwab Corporation3 questions · 3 reporting periods · 0 of 3 challenging
Calendar 2025 Q3
Are there any meaningful external constraints like regulatory clarity or anything like that, that you're still waiting at this point
Show response
Rick confirmed no regulatory impediments remaining. Internal build of books, records, and custody capabilities is the timeline driver with plan for phased rollout.
Calendar 2025 Q1
Do you think you can get the other half of the gap closed over the next year or does it get incrementally tougher
Show response
Rick expressed strong confidence in full gap closure, noting Ameritrade clients show growing satisfaction and engagement each quarter as they discover the full Schwab platform.
Calendar 2024 Q4
can you give us a sense of how low supplemental funding has to get before you can resume that
Show response
Mike did not provide a specific threshold, noting intent to maintain funding diversification and operational flexibility rather than targeting zero supplemental borrowings.
Challenge rate by company
Every company this analyst questioned, most questions first. A company-level rate is shown from 3 questions; below that it is withheld.
| Company | Questions | Challenge rate |
|---|---|---|
| BNY BNY Mellon | 12 | 25%3 of 12 questions |
| NTRS Northern Trust | 12 | 0%none of 12 questions |
| STT State Street Corporation | 7 | 0%none of 7 questions |
| HOOD Robinhood Markets, Inc. | 3 | 0%none of 3 questions |
| SCHW Charles Schwab Corporation | 3 | 0%none of 3 questions |
Activity by reporting period
Questions recorded for each calendar quarter that companies’ reporting periods map to (not the call date), with the challenge rate for that period. Periods inside the range with no questions are shown as “No questions recorded”.
| Calendar period | Questions | Challenge rate | Companies |
|---|---|---|---|
| 2024 Q4 | 6 | 0%none of 6 questions | 4 |
| 2025 Q1 | 6 | 0%none of 6 questions | 4 |
| 2025 Q2 | 3 | 33%1 of 3 questions | 2 |
| 2025 Q3 | 5 | 20%1 of 5 questions | 4 |
| 2025 Q4 | 6 | 17%1 of 6 questions | 4 |
| 2026 Q1 | 6 | 0%none of 6 questions | 4 |
| 2026 Q2 | 5 | 0%none of 5 questions | 4 |
- 2024 Q46 questions · challenge rate 0% (none of 6 questions) · 4 companies
- 2025 Q16 questions · challenge rate 0% (none of 6 questions) · 4 companies
- 2025 Q23 questions · challenge rate 33% (1 of 3 questions) · 2 companies
- 2025 Q35 questions · challenge rate 20% (1 of 5 questions) · 4 companies
- 2025 Q46 questions · challenge rate 17% (1 of 6 questions) · 4 companies
- 2026 Q16 questions · challenge rate 0% (none of 6 questions) · 4 companies
- 2026 Q25 questions · challenge rate 0% (none of 5 questions) · 4 companies
Topics
Topics tagged on this analyst’s questions.
- Competitive Dynamics13
- Demand12
- Revenue Growth8
- Margin6
- Capital Allocation5
- Innovation & R&D4
- Capex Investment3
- Credit3
- Subscriber Growth2
- Product Launch2
Show all 15 topics
- Regulation Policy2
- Guidance Reliability2
- Cost Pressure2
- Macroeconomic2
- Pricing1