Start 30 days free, no card. Full Pro access for a month, then decide. Start free

Back to analysts list

Analyst

Jon Tower

Citigroup · covers Consumer Cyclical

Period: Reporting periods mapped to calendar 2024 Q3 – 2026 Q3 (9 quarters).

Questions
39on tracked calls
Challenge rate
8%3 of 39 questions
Companies
7questioned at least once
Reporting periods
9with questions

These figures cover the whole profile: every tracked question, all reporting periods.

How to read these numbers

Challenge rate is the share of questions that pushed back, pressed for specifics or questioned management’s assumptions. It describes how questions were asked on the calls tracked here; it does not measure whether any view turned out to be right.

Rounding. Rates are rounded to whole percentages, so a small share can show as 0% even when some questions were challenging. The count beside each rate is exact; “none of N questions” means no question was challenging.

No questions recorded. “—” means there is nothing to calculate: no questions were recorded for that period on the calls tracked here. It does not mean there was no activity.

Fewer than 3 questions. A company-level rate is withheld when fewer than 3 questions were recorded for that company; the questions are still counted everywhere else.

Small samples. Profiles with fewer than 10 questions are marked Limited sample.

Reporting periods. Questions are grouped by the calendar quarter each company’s fiscal reporting period maps to, not by the date of the call. Periods without a calendar mapping are listed separately under their fiscal label.

Questions asked

Grouped by company, most questions first. Open a company to read its questions, newest reporting period first.

Showing 39 of 39 questions from 7 companies

DRIDarden Restaurants10 questions · 7 reporting periods · 0 of 10 challenging
DRI company page →

Calendar 2026 Q3

can you provide similar color on LongHorn and how that's been doing?

DemandCompetitive DynamicsTranscript · FY2027 Q1 →
Show response

Raj said LongHorn is holding up with strong traffic/sales momentum but declined to get specific on quarter-to-date trends. Partial.

Calendar 2026 Q2

On Olive Garden, you're featuring smaller plates and protein seems to be becoming a bigger piece of the menu.

Product LaunchMarginTranscript · FY2026 Q4 →
Show response

Rick clarified lighter portions isn't marketed; protein items carry good margins and FY27 margins are flat-to-positive.

Calendar 2026 Q1

is that an opportunity to bring to other brands within the portfolio

Innovation & R&DPricingTranscript · FY2026 Q3 →
Show response

Rick noted LongHorn already has different portion sizes (filet, sirloins, chicken, salmon). Ruth's Chris prix fixe uses smaller filet. Opportunities across brands but not as broad as OG's separate menu section.

could you dig into the delivery for Olive Garden during the quarter

Product LaunchRevenue GrowthTranscript · FY2026 Q3 →
Show response

Rick confirmed 4.7% delivery mix in Q3 (up from 0.8% prior year). January had no-offer delivery message; February added free delivery. Q4 delivery marketing would be secondary message; year-over-year jump expected smaller than Q3.

Calendar 2025 Q4

what brands it's coming from? And then is this just a pull forward from what you were thinking for fiscal 2027

Geographic ExpansionTranscript · FY2026 Q2 →
Show response

Rick confirmed additional restaurants from a couple of brands. Not a pull forward, development team continuing to find sites and execute deals faster. Pipeline strong since June.

have you tested any media behind it

Show response

Rick confirmed no plans to market lighter portions currently, doing well without marketing via word-of-mouth. Available through 1P delivery as well.

Calendar 2025 Q3

Can you give us any more information on the frequency of those guests

Product LaunchDemandTranscript · FY2026 Q1 →
Show response

Rick confirmed higher frequency for delivery guests. Uber noted delivery orders usually fall off over summer but Olive Garden had not seen that. Delivery continues to grow.

the affordability pivot and -- this quarter as well as the Uber Eats amplification or build in the quarter. Can you maybe speak to how that hit on the cost line

MarginProduct LaunchTranscript · FY2026 Q1 →
Show response

Raj quantified lighter portions and Uber delivery each at approximately 20bp margin impact. Even with 1.9% OG pricing (well below inflation), segment profit margin only down 10bp.

Calendar 2025 Q1

I'm curious if you could maybe speak to whether you believe that the improvement you're seeing is more related to your own brands or the industry

DemandCompetitive DynamicsTranscript · FY2025 Q3 →
Show response

Rick confirmed brand-driven improvement with all income groups above $50K positive after adjusting for weather.

Calendar 2024 Q4

you could give us any sort of update on where you are on progress there and perhaps leaving that into some of the technology

Innovation & R&DDemandTranscript · FY2025 Q2 →
Show response

Rick confirmed all brands seeing gradual speed improvement but this is a long-term initiative involving convincing 200,000 team members.

DPZDomino's7 questions · 6 reporting periods · 0 of 7 challenging
DPZ company page →

Calendar 2026 Q3

is this an early signal of potential GLP-1 implications on your business?

Show response

Reddy attributed the items-per-order decline to macro and said the company is still studying GLP-1 as the pill becomes widely available.

Would that be something that you are willing to consider to kind of get unit growth trending back in that direction

Geographic ExpansionCapital AllocationTranscript · FY2026 Q3 →
Show response

Reddy said development incentives have always been part of the model and will remain so.

Calendar 2026 Q2

how should we think about protecting the aggregate ticket if you're moving in the direction of

Product LaunchPricingDemandTranscript · FY2026 Q2 →
Show response

Weiner declined to confirm the occasion or format and argued incrementality outweighs ticket risk, without addressing how aggregate ticket would be protected.

Calendar 2026 Q1

Are you effectively just carrying forward what you saw in the month of March for the balance of the year

Guidance ReliabilityPricingTranscript · FY2026 Q1 →
Show response

Sandeep confirmed March incremental pressure is base assumption carried forward in updated guidance. Still expecting balance of ticket and order count growth for the year. Timing shifted from original calendar but approach unchanged. Russell clarified: guidance updated but goals have NOT been updated, team focused on high end.

Calendar 2025 Q2

can you talk about any sort of behavioral differences in the consumers who've moved over to it versus the legacy platform

Innovation & R&DRevenue GrowthTranscript · FY2025 Q2 →
Show response

Russell confirmed sequential monthly growth in customers on new platform; expanding when new site outperforms old on conversion metrics. Sandeep emphasized measured rollout given 85% digital to avoid disruption.

Calendar 2025 Q1

I know it only came out in a medium size and I believe that's the only size that's available today. Can you speak to why

Product LaunchPricingTranscript · FY2025 Q1 →
Show response

Sandeep confirmed 2x gross, 50% incremental for DoorDash. Russell explained unique buttery dough formulation and medium-only enables ~$4 upcharge to mix and match, making it both an order and ticket driver.

Calendar 2024 Q4

can you speak to maybe the confidence you have in this reaccelerating at 2026

Geographic ExpansionGuidance ReliabilityTranscript · FY2024 Q4 →
Show response

Russell noted DPE closures will be behind them by year-end and highlighted China/India acceleration. Sandeep pointed to improving store profitability and paybacks across the portfolio ex-DPE.

MCDMcDonald's Corporation7 questions · 7 reporting periods · 0 of 7 challenging
MCD company page →

Calendar 2026 Q2

the balance between maybe new product news, which seems to be driving a lot of traffic in the industry these days

DemandProduct LaunchCompetitive DynamicsTranscript · FY2026 Q2 →
Show response

CEO walked through Q2's crowded calendar (KPop Demon Hunters, EDAP, beverages, FIFA in roughly 3-week windows) that overwhelmed crews and blurred customer messaging; the back-half calendar is being scrutinized to give launches space to execute.

Calendar 2026 Q1

I'm just curious how we should think about that dynamic playing into a potential remodel cycle. Are you looking at things a little bit differently

Capex InvestmentCost PressureTranscript · FY2026 Q1 →
Show response

CEO confirmed entering a remodel cycle roughly a decade after EOTF. Typically franchisees fund remodels, but MCD may partner on sales-driving elements. More details expected at September Investor Day.

Calendar 2025 Q4

how you're thinking around the GLP-1 adoption likely picking up this year with orals being available

Product LaunchMacroeconomicTranscript · FY2025 Q4 →
Show response

Chris noted GLP-1 consumers favor protein (a McDonald's strength) and shift away from snacking and sugary drinks; Jill highlighted the existing protein-forward menu items.

Calendar 2025 Q3

how are you thinking about expanding it globally? Obviously, still in test now

Product LaunchGeographic ExpansionTranscript · FY2025 Q3 →
Show response

Chris said some international markets will test the US construct; beverages are positioned to drive check and margin, not as a pure value platform.

Calendar 2025 Q2

Curious how you see that hitting on the menu going forward, assuming much of it runs through the test well

MarginProduct LaunchTranscript · FY2025 Q2 →
Show response

Ian said back-half G&A spend is normal cycle; Chris positioned beverages as a full-margin growth opportunity though some will remain on the value menu.

Calendar 2025 Q1

expanding a beverage test. And I was curious, if you could dig into that opportunity a little bit more

Product LaunchCapex InvestmentTranscript · FY2025 Q1 →
Show response

Chris cited 80% of CosMc's orders are recipe-ed and beverage test will integrate into existing restaurants later this year.

Calendar 2024 Q4

noticeably absent was any commentary regarding kind of your beverage platform, specifically in the US

Product LaunchInnovation & R&DTranscript · FY2024 Q4 →
Show response

Chris confirmed beverage is a strategic priority with Cosmics test learnings ongoing but no new timing commitments.

CAVACAVA Group, Inc.5 questions · 5 reporting periods · 1 of 5 challenging
CAVA company page →

Calendar 2026 Q3

It sounds like the past couple of quarters, your delivery sales have perked up quite a bit

Revenue GrowthInnovation & R&DTranscript · FY2026 Q2 →
Show response

Tower asked whether the delivery-sales pickup was intentional; Schulman credited last year's KDS rollout for better service, accuracy, and platform ratings.

Calendar 2026 Q2

the data behind that suggests they are choosing you over going to competitors because of that price point

ChallengingPricingCost PressureTranscript · FY2026 Q1 →
Show response

Brett said CAVA would not take additional price, absorbing fuel surcharges in RLM guidance; cited strong brand-health value scores and California traffic data.

Calendar 2025 Q4

as we're looking at 2026, you guys are probably not going to do much by way of taking price for next year.

Show response

Confirmed 2026 pricing will be modest and less than 2025; opening approach largely unchanged but pacing new markets thoughtfully to balance the honeymoon effect.

Calendar 2025 Q3

is there any chance you could quantify what you're seeing with respect to store profit improvements with those technology in the stores?

MarginInnovation & R&DTranscript · FY2025 Q2 →
Show response

CEO cited accuracy and productivity gains from KDS and TurboChef rollouts but declined to quantify store-profit impact, and noted the AGM role has been largely self-funded by transaction growth.

Calendar 2025 Q1

what you're doing from a strategic standpoint within markets to ensure that this productivity level is so high

Geographic ExpansionCapex InvestmentTranscript · FY2024 Q4 →
Show response

CEO credited a balanced portfolio approach, robust analytics, and post-IPO awareness tailwinds for strong new-market openings.

CMGChipotle Mexican Grill5 questions · 3 reporting periods · 2 of 5 challenging
CMG company page →

Calendar 2026 Q2

I'm just curious in terms of how you see the brand being positioned in the market.

ChallengingCompetitive DynamicsDemandTranscript · FY2026 Q2 →
Show response

Jon called the For Real campaign stale; Scott framed new CMO Fernando Machado's work as an evolution emphasizing fresh-prep and ingredient-based value.

Calendar 2026 Q1

the pushback that I consistently hear from investors is stores need better staffing over time

ChallengingLabor MarketCapex InvestmentTranscript · FY2026 Q1 →
Show response

Scott acknowledged more labor investment opportunity, citing HEAT equipment freeing hours for reinvestment, and a push to ensure manager coverage at all 14 peak dayparts (lunch and dinner daily).

what you're thinking about there with respect to the premium that is currently charged for delivery

PricingCompetitive DynamicsTranscript · FY2026 Q1 →
Show response

Scott noted delivery prices remain below peers even at elevated levels, order ahead surpassed 20% of digital mix showing consumer shift to pickup, and new CDO Arlie Sisson will review aggregator strategy.

Calendar 2024 Q4

I know the dollars have grown, but why kind of take that percentage down rather than keep it there

Competitive DynamicsMarginTranscript · FY2024 Q4 →
Show response

Adam explained the leverage is intentional from post-COVID pricing, not a pullback. Absolute dollars still grew ~8.5% YoY and they would invest more if good opportunities arise.

I'm just curious if you can offer any insights to what might prevent you from getting to that higher end of the range in fiscal '25

Geographic ExpansionCapex InvestmentTranscript · FY2024 Q4 →
Show response

Scott cited permitting as a governor, targeting 9-9.5% unit growth in 2025 with ambition to reach 10% in 2026.

SBUXStarbucks4 questions · 4 reporting periods · 0 of 4 challenging
SBUX company page →

Calendar 2025 Q2

how you're thinking about maybe how value fits into the new products that are coming out next year?

PricingProduct LaunchTranscript · FY2025 Q3 →
Show response

Brian emphasized remaining premium while innovating with different sizes, packages, and price points for different dayparts. Pricing will be used when necessary but as a last lever and in minimal amounts.

Calendar 2025 Q1

Do you see that being deployed across the whole US store base over time? Or is it more a select number of stores?

Cost PressureDemandTranscript · FY2025 Q2 →
Show response

Brian confirmed full US rollout but tailored to store type. Shared specific examples of Chicago urban store doing 250 transactions in 30 minutes and suburban store adding dedicated drive-thru labor.

Calendar 2024 Q4

from an EPS growth standpoint, suggesting that it's going to be lower than what we saw the 23.5% contraction in the first quarter

Show response

Rachel confirmed Q2 will be the earnings trough with intensifying YoY pressure from restructuring charges, then gradual improvement in H2. Brian addressed pricing balance through food/beverage innovation.

Calendar 2024 Q3

any way to quantify the dollar amount that that's contributing to revenue today?

PricingCompetitive DynamicsTranscript · FY2024 Q4 →
Show response

Niccol did not quantify the non-dairy upcharge revenue impact ('still working through') and was upbeat on licensed-store partner support for Back to Starbucks.

Show 1 more company
YUMYum! Brands1 question · 1 reporting period · 0 of 1 challenging
YUM company page →

Calendar 2025 Q4

I was hoping maybe you could discuss Taco Bell's comp growth in 25%. And specifically, maybe how much of it was traffic driven

Revenue GrowthDemandTranscript · FY2025 Q4 →
Show response

CEO shared Taco Bell was 5+ points ahead of QSR category on SSS and nearly 5 points ahead on transactions. Growth driven by penetration and frequency across all income bands. Highest penetration growth in 18-24 age range. Also gaining families and higher-income consumers.

Challenge rate by company

Every company this analyst questioned, most questions first. A company-level rate is shown from 3 questions; below that it is withheld.

CompanyQuestionsChallenge rate
DRI Darden Restaurants100%none of 10 questions
DPZ Domino's70%none of 7 questions
MCD McDonald's Corporation70%none of 7 questions
CAVA CAVA Group, Inc.520%1 of 5 questions
CMG Chipotle Mexican Grill540%2 of 5 questions
SBUX Starbucks40%none of 4 questions
YUM Yum! Brands1—Rate withheld: fewer than 3 questions
  • DRI
    Darden Restaurants · 10 questions
    0%none of 10 questions
  • DPZ
    Domino's · 7 questions
    0%none of 7 questions
  • MCD
    McDonald's Corporation · 7 questions
    0%none of 7 questions
  • CAVA
    CAVA Group, Inc. · 5 questions
    20%1 of 5 questions
  • CMG
    Chipotle Mexican Grill · 5 questions
    40%2 of 5 questions
  • SBUX
    Starbucks · 4 questions
    0%none of 4 questions
  • YUM
    Yum! Brands · 1 question
    —rate withheld: under 3 questions

Activity by reporting period

Questions recorded for each calendar quarter that companies’ reporting periods map to (not the call date), with the challenge rate for that period. Periods inside the range with no questions are shown as “No questions recorded”.

Questions by calendar reporting period
Calendar periodQuestionsChallenge rateCompanies
2024 Q310%none of 1 question1
2024 Q460%none of 6 questions5
2025 Q150%none of 5 questions5
2025 Q230%none of 3 questions3
2025 Q340%none of 4 questions3
2025 Q450%none of 5 questions4
2026 Q1617%1 of 6 questions4
2026 Q2540%2 of 5 questions5
2026 Q340%none of 4 questions3
  1. 2024 Q31 question · challenge rate 0% (none of 1 question) · 1 company
  2. 2024 Q46 questions · challenge rate 0% (none of 6 questions) · 5 companies
  3. 2025 Q15 questions · challenge rate 0% (none of 5 questions) · 5 companies
  4. 2025 Q23 questions · challenge rate 0% (none of 3 questions) · 3 companies
  5. 2025 Q34 questions · challenge rate 0% (none of 4 questions) · 3 companies
  6. 2025 Q45 questions · challenge rate 0% (none of 5 questions) · 4 companies
  7. 2026 Q16 questions · challenge rate 17% (1 of 6 questions) · 4 companies
  8. 2026 Q25 questions · challenge rate 40% (2 of 5 questions) · 5 companies
  9. 2026 Q34 questions · challenge rate 0% (none of 4 questions) · 3 companies

Topics

Topics tagged on this analyst’s questions.

  • Product Launch13
  • Demand11
  • Pricing11
  • Competitive Dynamics7
  • Margin6
  • Geographic Expansion6
  • Innovation & R&D6
  • Capex Investment5
  • Revenue Growth4
  • Cost Pressure3
Show all 14 topics
  • Guidance Reliability2
  • Capital Allocation1
  • Labor Market1
  • Macroeconomic1