Start 30 days free, no card. Full Pro access for a month, then decide. Start free

Back to analysts list

Analyst

Jason Kupferberg

Wells Fargo · covers Technology, Industrials, Financial Services

Period: Reporting periods mapped to calendar 2024 Q3 – 2026 Q3 (9 quarters).

Questions
106on tracked calls
Challenge rate
8%9 of 106 questions
Companies
15questioned at least once
Reporting periods
9with questions

These figures cover the whole profile: every tracked question, all reporting periods.

How to read these numbers

Challenge rate is the share of questions that pushed back, pressed for specifics or questioned management’s assumptions. It describes how questions were asked on the calls tracked here; it does not measure whether any view turned out to be right.

Rounding. Rates are rounded to whole percentages, so a small share can show as 0% even when some questions were challenging. The count beside each rate is exact; “none of N questions” means no question was challenging.

No questions recorded. “—” means there is nothing to calculate: no questions were recorded for that period on the calls tracked here. It does not mean there was no activity.

Fewer than 3 questions. A company-level rate is withheld when fewer than 3 questions were recorded for that company; the questions are still counted everywhere else.

Small samples. Profiles with fewer than 10 questions are marked Limited sample.

Reporting periods. Questions are grouped by the calendar quarter each company’s fiscal reporting period maps to, not by the date of the call. Periods without a calendar mapping are listed separately under their fiscal label.

Questions asked

Grouped by company, most questions first. Open a company to read its questions, newest reporting period first.

Showing 106 of 106 questions from 15 companies

PAYXPaychex13 questions · 8 reporting periods · 1 of 13 challenging
PAYX company page →

Calendar 2026 Q3

you’d have to accelerate by, call it, a full point in the second half to get to the midpoint of the full year outlook

ChallengingRevenue GrowthGuidance ReliabilityTranscript · FY2027 Q1 →
Show response

Bob expressed confidence, saying the back half only needs revenue growth in line with the last two quarters (both ~6%) to reach the guide midpoint.

Calendar 2026 Q2

does upper single digits still feel like the right range, or is it possible we need some more m and a to get there?

Show response

Schrader said organic 7-8% plus the historical 1-2% from M&A supports the upper-single-digit target; answered directly.

Calendar 2026 Q1

I think the organic growth was 4% in the quarter. I think that is the same as we saw last quarter. Do we expect that to accelerate in Q4?

Revenue GrowthCapex InvestmentGuidance ReliabilityTranscript · FY2026 Q3 →
Show response

Management addressed Management Solutions organic growth acceleration and EPS guidance conservatism.

we did up interest income guide a little bit, which I would have thought would have lifted the EPS—I do not know—maybe a percent or so.

Revenue GrowthCapex InvestmentGuidance ReliabilityTranscript · FY2026 Q3 →
Show response

Follow-up on Management Solutions organic growth acceleration and EPS guidance conservatism.

Calendar 2025 Q4

in the Management Solutions segment, if you expect the organic growth rate to improve off the current 4% levels just as we move into the second half?

Revenue GrowthGuidance ReliabilityTranscript · FY2026 Q2 →
Show response

Schrader: expects modest MS organic acceleration toward 5% range over time. Back half of this year will show some improvement from revenue synergies building and easier compares. Not ready to commit to long-term post-anniversary rate until integration further along.

you'll need to do, I guess, seven and a half percent in the second half to get to the lower end of the six to eight range

Revenue GrowthDemandTranscript · FY2026 Q2 →
Show response

Schrader: 3pp acceleration already demonstrated Q1-to-Q2 (from 3% to 6%). January enrollment anniversary will provide another comparable tailwind. PEO itself grew high single digits (agency is the drag). Double-digit demand and strong retention continuing. Combination of easier comps and strong execution.

Calendar 2025 Q2

it sounds like we are talking about some acceleration on the organic part of Management Solutions in F '26 off of the 3% you just had in Q4.

Revenue GrowthMacroeconomicTranscript · FY2025 Q4 →
Show response

Follow-up on Management Solutions organic outlook and macro assumptions.

Can you just clarify what the organic outlook for Management Solutions specifically is in F '26? I mean based on the Paycor numbers you gave, I'm calculating around 4% to 5% organic.

Revenue GrowthMacroeconomicTranscript · FY2025 Q4 →
Show response

Management addressed Management Solutions organic outlook and macro assumptions.

Calendar 2025 Q1

I'm just trying to think about Management Solutions growth for Q4. I mean, if we look at Q3, I guess, we're calculating out about a 1.5% headwind on the segment. From ERTC

Revenue GrowthMacroeconomicTranscript · FY2025 Q3 →
Show response

Schrader confirmed Q3 math and noted Q3 had year-end processing discounting tailwind that won't repeat. Q4 headwinds: checks per client assumed to continue Q3 trends, and 401k asset balances impacted by recent market decline.

any rough sizing you can give us on the expected revenue synergies?

Show response

Gibson deferred revenue synergy quantification to Q4 call. Said focus has been on customers, partners, and employees first, now pivoting toward growth planning post-close.

Calendar 2024 Q4

can you give us an update on your M&A pipeline, what you're seeing out there?

M&ACapital AllocationTranscript · FY2025 Q2 →
Show response

Gibson described largest M&A pipeline in recent history with more rational valuations. No M&A assumed in FY25 guide. Multiple targets approaching Paychex proactively.

is there anything different you're preparing for in the environment versus last year's selling season, whether that's regulatory backdrop for a competitive environment

DemandProduct LaunchTranscript · FY2025 Q2 →
Show response

Gibson said no competitive changes expected. Focus on advertising award-winning products (HR analytics Premium Plus, Recruiting Copilot, Perks). Market remains rational.

Calendar 2024 Q3

I wanted to start on the Management Solution. You give us a sense of what you'd expect for second quarter growth there

Revenue GrowthGuidance ReliabilityTranscript · FY2025 Q1 →
Show response

Schrader declined to give MS-specific quarterly guide but reiterated that ex-ERTC growth gating is consistent quarter-to-quarter. No true acceleration assumed.

ACNAccenture12 questions · 7 reporting periods · 0 of 12 challenging
ACN company page →

Calendar 2026 Q3

I wanted to get a sense of what is assumed in the F '27 guidance with respect to the Middle East

MacroeconomicDemandTranscript · FY2026 Q4 →
Show response

Angie quantified the Middle East at roughly $1 billion annualized and said continued pressure is baked into the guidance range. Direct.

Calendar 2026 Q2

I'm curious what may be causing a bit of that disconnect. Are there issues with backlog conversion?

Revenue GrowthDemandTranscript · FY2026 Q3 →
Show response

Angie attributed the consulting softness to the $100 million Middle East impact and expects a Q4 tick up.

Calendar 2026 Q1

What kind of quantitative evidence should investors be looking at to help substantiate the view that Accenture is a net beneficiary of AI?

Cloud & AICompetitive DynamicsTranscript · FY2026 Q2 →
Show response

Julie said AI permeates everything now. Key metrics: market share gains, overall growth, ecosystem partner revenue growth outpacing total, emerging partner bookings doubling, and client AI initiation rate.

any reason to not think the upper part of the full year? 3% to 5% range is a pretty plausible outcome

Guidance ReliabilityRevenue GrowthTranscript · FY2026 Q2 →
Show response

Angie said 3-5% is best view. Record $22B bookings, third consecutive quarter of $20B+. They aim for the top. Will anniversary AFS headwind in Q4 and expect Federal to grow then.

Calendar 2025 Q4

do you feel like that trend is sustainable? And what's really driving that? Because we've all been talking about nonlinear revenue growth for a very long time

PricingLabor MarketTranscript · FY2026 Q1 →
Show response

Angie said revenue per person grew 7% driven by talent rotation. Expect it to moderate as new hiring comes in. Julie added the breakage goes back to RPA introduction and will continue.

When did they start moving the needle on revenue in your view?

Cloud & AIRevenue GrowthTranscript · FY2026 Q1 →
Show response

Julie redirected from specific partnership revenue timing to overall market adoption pace. Said expectations are reflected in guidance. Can scale as fast as needed.

Calendar 2025 Q2

Some other IT services companies have been saying that upwards of 20% or so of their code is now being written by AI

Show response

Julie said ACN does sophisticated integration not greenfield code, so simple code metrics don't apply. They look at AI usage across the full lifecycle and manage it like prior technology waves.

I know the book-to-bill was 1.0 in the quarter, and I think you typically target something a little higher

DemandRevenue GrowthTranscript · FY2025 Q3 →
Show response

Angie noted bookings can be lumpy and pointed to the trailing 12-month consulting book-to-bill of 1.1 as the relevant metric.

Calendar 2025 Q1

to what extent you are or not seeing clients hit the pause button at all on new initiatives

DemandMacroeconomicTranscript · FY2025 Q2 →
Show response

Management clearly stated no pauses seen. Julie added clients are discussing accelerating cost programs, not pausing.

Can you just clarify for us what the growth rate was in U.S. Federal revenue in the quarter

Regulation PolicyRevenue GrowthTranscript · FY2025 Q2 →
Show response

Angie declined to give quarterly federal revenue growth, redirecting to full-year organic outlook of 2-4%. Consulting mid-single-digit, managed services high-single-digit.

Calendar 2024 Q4

can you give us any sense of how much of that was from acquisitions versus organic? And I guess is there any reason to not look at this accelerated hiring as kind of a bullish indicator

Show response

Angie noted 24K adds concentrated in India with 90% utilization. Julie added organic momentum with 1-4% organic growth range at high end of guidance.

Just wondering if that's still the case as you're now raising the top end a little bit? Or are you now assuming any improvement in consulting

Guidance ReliabilityDemandTranscript · FY2025 Q1 →
Show response

Angie confirmed no change in consulting assumptions, top end still assumes more of the same macro, bottom allows for some deterioration.

FISFidelity National Information Services11 questions · 6 reporting periods · 1 of 11 challenging
FIS company page →

Calendar 2026 Q2

any issues in terms of not having sufficient resources to perform implementations of the backlog?

Revenue GrowthDemandTranscript · FY2026 Q2 →
Show response

Kehoe attributed the miss predominantly to lower first-half ACV sales, which convert at ~75% in-year, plus some backlog-conversion timing slippage.

You were up 6% for the second straight quarter. Is that level of growth sustainable in the second half

Revenue GrowthGuidance ReliabilityTranscript · FY2026 Q2 →
Show response

Management declined to guide Payments specifically but said it should continue at similar mid-single-digit levels and outpace Banking.

Calendar 2026 Q1

is FIS paying Anthropic at all for access to their engineers or any of the knowledge transfer involved?

Show response

Ferris did not disclose specific economics, saying agent pricing is still being worked out, though confirmed FIS owns the agents.

We had banking growing 10%, and we had payments growing 6% pro forma in the quarter.

Show response

Kehoe noted banking's 10% was boosted by license revenue and that payments will outpace banking on recurring growth longer term.

Calendar 2025 Q4

if you can just unpack where you've seen particular success with some of your refreshed go-to-market motion

Revenue GrowthCompetitive DynamicsTranscript · FY2025 Q4 →
Show response

Stephanie attributed broad-based demand across core, digital, payments, and lending products. Key drivers: reenergized sales engine, higher renewal rates, buy-build-partner strategy delivering strong organic products like Money Movement Hub, and acquired capabilities like Amount for digital account opening.

Calendar 2025 Q3

from a revenue perspective, should we feel comfortable modeling the numbers consistent with the medium-term guide from the Investor Day

Show response

James noted banking clearly outperforming on organic basis (recurring ~4.5%+), capital markets slightly lighter due to fewer tack-on acquisitions post-credit issuer close. Emphasized quality shift: above 80% recurring, greater tilt to payments, digital, and core.

I'm wondering if that translates to a more bullish view on how fast you can grow the Banking segment structurally over the next couple of years

Revenue GrowthGuidance ReliabilityTranscript · FY2025 Q3 →
Show response

Stephanie acknowledged FIS is ahead of Investor Day banking targets organically and with M&A, but not ready to raise midterm guide. Cited commercial excellence, strong end markets, and large-scale M&A as multifactor drivers.

Calendar 2025 Q1

How are you feeling about the visibility there when you've got the 3 implementations that are now live

Revenue GrowthGuidance ReliabilityTranscript · FY2025 Q1 →
Show response

James emphasized 150bps banking acceleration is from prior-year ACV sales (up 11-12%) and high 90s retention rates, not new selling. Called conviction extremely high since it's all already sold.

we'll need maybe 200 basis points of acceleration in the second half to get to the midpoint of the full year

ChallengingRevenue GrowthMarginTranscript · FY2025 Q1 →
Show response

Stephanie cited favorable revenue mix from higher-margin products, accelerating cost programs (running ahead of 175bps annual target), and easier comps. James confirmed visibility is excellent.

Calendar 2024 Q4

can you just put a finer point on the recurring versus the nonrecurring growth rate for '25

Revenue GrowthGuidance ReliabilityTranscript · FY2024 Q4 →
Show response

James confirmed recurring will grow slightly ahead of adjusted revenue. Worldpay revenue expected slightly below $140M in 2025, creating a 20-30bps headwind vs tailwind in 2024.

nice solid outlook there for 2025, although I do think it's a touch below the Investor Day target

Show response

James explained the gap: M&A contribution at 140bps vs 150-200bps Investor Day target, plus Q4 2024 license outperformance raised the base year by ~40bps. Called it predictable 7% growth.

JKHYJack Henry & Associates10 questions · 5 reporting periods · 1 of 10 challenging
JKHY company page →

Calendar 2026 Q2

I was hoping you could talk about what the average asset size of the 58 new wins in FY 2026 looked like versus FY 2025.

Competitive DynamicsDemandTranscript · FY2026 Q4 →
Show response

Greg said average asset size was on par year-over-year because credit union wins were smaller but bought trifectas. He emphasized 45 multi-billion wins over three years (~$100 billion in assets) versus 15 (~$26 billion) prior, and now 52 clients over $5 billion in assets.

Any way to start thinking about incremental revenue contribution from those as we look ahead to fiscal 2028?

Revenue GrowthGuidance ReliabilityTranscript · FY2026 Q4 →
Show response

Greg deferred specifics to the September Investor Day, reiterating that FY2027 should look similar to FY2026 with possible upside, and said the company remains very bullish on FY2028.

Calendar 2025 Q4

Can you just quantify that piece? I mean the margin beat was huge, for lack of a better word

MarginGuidance ReliabilityTranscript · FY2026 Q2 →
Show response

Mimi declined to quantify the medical benefit specifically but said it was a savings not expected to continue in H2. Margin expansion was front-end heavy from cost savings and timing. H2 will see higher commissions, cloud infrastructure costs, and benefits normalization. Proud of 3-year compounding margin expansion trajectory.

I was curious which segments exceeded expectations perhaps in the quarter

Revenue GrowthGuidance ReliabilityTranscript · FY2026 Q2 →
Show response

Mimi said H1 outperformance driven by better-than-expected card. Payments expected to slow modestly in H2 from seasonality and comps. Complementary strong from Financial Crimes Defender, treasury management and digital. Core benefited from convert-merge and one-time items not expected to repeat at same pace in H2.

Calendar 2025 Q1

Are we going to -- are we expecting to sustain, call it, that 10% level in Q4

Revenue GrowthCloud & AITranscript · FY2025 Q3 →
Show response

Mimi expressed comfort with ~10% key revenue growth sustaining, citing digital, cloud migration, and new product trends as long-term sustainable drivers. Nonkey revenue contracting 2% is the headwind.

how you think those 2 dynamics might net out and what the implications could be for revenue growth next year

Revenue GrowthGuidance ReliabilityTranscript · FY2025 Q3 →
Show response

Mimi declined FY26 specifics citing active budget cycle. Noted sales pipeline remains robust with no elongation of sales cycle. Previewed that FY26 revenue guide width will likely expand.

Calendar 2024 Q4

how many core clients are on private cloud? And, you know, do you see that trend accelerating through the back half of this year

Cloud & AIRevenue GrowthTranscript · FY2025 Q2 →
Show response

Greg confirmed 75% private cloud penetration, on pace for 40-45 migrations this year. Several more years of runway, with a large long-term holdout planning to move in 2026.

I wanted to ask about free cash flow conversion, just visibility on the full-year target. Mimi, any thoughts on how the back half may trend

Capital AllocationTranscript · FY2025 Q2 →
Show response

Mimi expressed confidence in 65-75% range, said H2 will continue strength seen in H1. Noted further improvement potential in future years.

Calendar 2024 Q3

check in on overall pipeline confidence and visibility. And the 50 to 55 is still a reasonable ZIP code for this fiscal year

DemandCompetitive DynamicsTranscript · FY2025 Q1 →
Show response

Greg confirmed 50-55 target on track, pipeline at all-time high, already tracking well on >$1B wins.

you got to be at around 9% in the second half to get to the with midpoint of the full year and you talked about implementation cadence

ChallengingRevenue GrowthGuidance ReliabilityTranscript · FY2025 Q1 →
Show response

Mimi detailed H2 drivers: hardware comp easing, cloud growth continuation, faster payments ramping, card pickup, new products like Defender, and prior year sales implementations.

EPAMEPAM Systems9 questions · 5 reporting periods · 0 of 9 challenging
EPAM company page →

Calendar 2026 Q1

it sounds like that you do have something in your back half guide for those, I guess, maybe on a risk-adjusted basis. If you can just clarify that?

DemandCompetitive DynamicsTranscript · FY2026 Q1 →
Show response

CEO revealed close to 10 large vendor consolidation opportunities, all non-T&M with different commercial models combining AI and tokens. Size outside EPAM's historical norm. CFO confirmed only a small risk-adjusted subset is captured in guidance, not assuming wins on all opportunities.

Just wanted to see if we can put a finer point on quarter-over-quarter revenue growth expectations for Q3 and Q4

Revenue GrowthGuidance ReliabilityTranscript · FY2026 Q1 →
Show response

CFO described typical Q2-to-Q3 seasonal uplift from additional bill days plus some deals beginning to ramp. Higher H2 growth rate driven by opportunities within line of sight. CEO confirmed deals known to start in Q3 plus pipeline targeting close and ramp in Q3 and Q4.

Calendar 2025 Q4

are those dynamics impacting the full year guide or just the shape of the year, i.e., the Q1 outlook

DemandGuidance ReliabilityTranscript · FY2025 Q4 →
Show response

CEO explained sales cycle elongation is structural as AI programs get larger with more formal procurement, not a demand issue. Affects shape of year (Q1 softer) not full-year guide. Confirmed these dynamics did not impact how they guided the full year.

Anything you can give us on gross margin and free cash flow expectations for this year?

MarginCapital AllocationTranscript · FY2025 Q4 →
Show response

CFO expects FCF conversion to normalize back to 80-90% range after exceeding in 2025. Gross margin improvement expected from better execution in expanding geographies, India profitability expansion, and modest price improvement. SG&A savings recycled into business development investments.

Calendar 2025 Q3

can you kind of break down the sources of what looks to be some deceleration in the Q4 on a year-over-year basis

Revenue GrowthDemandTranscript · FY2025 Q3 →
Show response

CFO explained Q4 deceleration primarily due to absence of excess budget release seen in prior year Q4. Demand remains broad-based. CEO stated organic growth rate will be higher in 2026 than 2025 with pipeline building very nicely.

Calendar 2025 Q1

financial services really stood out. You were up 12% there, I'm assuming since it was quarter-over-quarter, it was all organic

Revenue GrowthDemandTranscript · FY2025 Q1 →
Show response

CFO clarified some QoQ growth was from additional month of NEORIS/FD. Banking is the biggest area of organic improvement.

When you have these situations where work is coming back to EPAM from competitors, I'm curious where the clients are having that work get done

Competitive DynamicsGeographic ExpansionTranscript · FY2025 Q1 →
Show response

CEO explained returning work is broadly distributed across Eastern Europe, India, and Western Central Asia rather than reverting to original locations.

Calendar 2024 Q4

I was curious just which countries are driving some of that wage inflation you mentioned as you're investing to retain the talent

Labor MarketCost PressureMarginTranscript · FY2024 Q4 →
Show response

CFO noted wage pressure is concentrated in delivery locations outside US and Europe, but declined to name specific countries.

does that need to improve to get to, say, the midpoint or the high end of the revenue guide? What's the underlying assumption there

DemandRevenue GrowthGuidance ReliabilityTranscript · FY2024 Q4 →
Show response

CEO described qualitative improvement in discretionary spending and linked high-end guidance to pricing improvement. Did not quantify.

GPNGlobal Payments8 questions · 5 reporting periods · 0 of 8 challenging
GPN company page →

Calendar 2026 Q2

So I know you said 4.5% growth for the second half of the year. Just curious on cadence there between Q3 and Q4.

Guidance ReliabilityTranscript · FY2026 Q2 →
Show response

Cameron declined to parse Q3 vs Q4 tightly but said Q4 should be marginally better than Q3, driven by sales-force productivity ramp, Genius progress contributing more to revenue, and enterprise signed-but-not-live boarding (about 1/3 went live in Q2, examples Aldi, Morrisons, Careem). He confirmed the Q2 Middle East impact ran closer to 100bp vs the ~70bp signaled in Q1 (which had presupposed a faster end), partly offset by World Cup volumes; H2 guide allows for a range of Middle East outcomes.

what might be a reasonable range to think about for a clean GAAP free cash flow number in 2027?

Capital AllocationTranscript · FY2026 Q2 →
Show response

Josh pointed to $600M of onetime integration costs matching synergies, with ~$300M incurred in H1 2026 and ~$100M more expected (including separation costs), tailing into 2028; declined a specific 2027 GAAP FCF range but reaffirmed confidence in reaching 3x leverage and committed capital returns. Cameron added they are pulling forward Worldpay separation work from FIS into 2026 (raising this year's costs but offsetting the tax gain on the Issuer sale), with costs drifting down into 2027-2028.

Calendar 2025 Q4

on the free cash flow. Are we reiterating the outyear targets? I think we had been talking about $4 billion in '27, $5 billion in '28

Capital AllocationGuidance ReliabilityTranscript · FY2025 Q4 →
Show response

Josh reiterated $4B+ FCF in 2027 and $5B in 2028 adjusted, noted GAAP FCF will improve as one-time integration costs come down. Cameron on conservatism: prudent approach given businesses just combining, focused on right-footing integration and go-to-market channel realignment, expects exiting above 5% growth sets up well for 2027-2028 medium-term trajectory.

Calendar 2025 Q3

I wanted to get a sense of what the complexion of some of these initial wins look like? Are you mostly winning restaurants and retailers that are moving to Genius from a non-cloud solution?

Product LaunchCompetitive DynamicsPricingTranscript · FY2025 Q3 →
Show response

Cameron cited 20% QoQ new location growth, 37% increase since June launch, ARR up ~75%, and deal size 50%+ higher. Bob explained wins vary by geography, head-to-head competitive in U.S., net new POS adoption internationally; challenge is mind share not product. Cameron confirmed pricing environment constructive with no unusual actions.

Calendar 2025 Q1

Can you talk about the rollout plan in terms of, let's call it, pull versus push? We know that Genius is going to ultimately replace quite a few legacy platforms

Product LaunchCompetitive DynamicsTranscript · FY2025 Q1 →
Show response

Cameron and Bob clearly explained front-book focus near-term, back-book migration at customer's own pace with no forced conversions; Bob emphasized Genius provides only upside for existing customers.

can you clarify if the improved revenue growth at Worldpay over the past year has been all organic?

M&ACapital AllocationTranscript · FY2025 Q1 →
Show response

Cameron confirmed purely organic Worldpay growth. Josh quantified buybacks: well over $2 billion in 2026, over $3 billion in 2027, with 10% increase vs standalone plan.

Calendar 2024 Q4

I wanted to follow up on Merchant and just clarify the 6% guide for the year. I know it excludes currency and dispositions

Show response

Josh clearly quantified ~50bp from takepayments (anniversaries Q2) and de minimis from ZMS orchestration acquisition.

how should we think about the actual dollar-based EPS guide? I mean, especially with the absorption of the stock-based comp

MarginGuidance ReliabilityTranscript · FY2024 Q4 →
Show response

Josh provided clear SBC figure of ~$170M for modeling, confirmed 10-11% cc EPS growth and 175bp FX headwind.

Show 9 more companies
ADPADP7 questions · 4 reporting periods · 1 of 7 challenging
ADP company page →

Calendar 2026 Q2

is this an emerging new revenue stream, or is this just more of a differentiator

Revenue GrowthCompetitive DynamicsTranscript · FY2026 Q4 →
Show response

Both answered: Black framed it as stickiness, Hadley confirmed discrete professional services revenues plus implementation blueprinting.

So if we look at the ES guide excluding float, it looks like 4 to 5% growth.

ChallengingGuidance ReliabilityFxM&ATranscript · FY2026 Q4 →
Show response

Quantified the bridge: roughly 30 basis points from the Workforce Software anniversary plus the FX swing, and said no underlying slowdown is assumed.

Calendar 2026 Q1

how AI could impact seat-based revenue models. I think ADP has said in the past, a 1% change in pace per control impacts ES revenue by about 25 bps

Show response

Peter clarified downmarket is 80% base fee with commission/asset/participant models. Mid and upmarket are more seat-based but employ value-based pricing not strictly linear with headcount.

Calendar 2025 Q1

we've been hearing a little more from some of the privately held cloud-based providers. So curious what you guys might be seeing on that front

Competitive DynamicsPricingTranscript · FY2025 Q3 →
Show response

Maria emphasized best-in-class platforms across all segments with record NPS and retention; Fiserv partnership extending distribution. No new competitive dynamics to flag despite cloud provider activity.

Are you seeing any client hesitancy, particularly upmarket? Any changes just in the last month or two as the tariff uncertainty has skyrocketed

DemandTrade TariffsTranscript · FY2025 Q3 →
Show response

Maria reported US demand strength across segments; enterprise pipelines up YoY but some pipeline aging on very large global/multinational deals. No huge sales cycle elongation seen, but heavy Q4 execution needed.

Calendar 2024 Q4

can you just put maybe a finer point on Q3 versus Q4, how we should be thinking about revenue growth and margin cadence

Revenue GrowthMarginTranscript · FY2025 Q2 →
Show response

Don ranked headwinds by importance: FX first, client funds interest impact from 100 bps rate drop on short portfolio, and WorkForce Software integration expenses peaking in Q3 before Q4 reacceleration.

I was hoping you could talk qualitatively at least about how you're tracking to that guide this year versus last year

DemandRevenue GrowthTranscript · FY2025 Q2 →
Show response

Maria confirmed pipelines up YoY across mid-market, upmarket, and international; down-market activity metrics also healthy. Cautioned ADP is a back-half company with significant execution still needed.

CTSHCognizant6 questions · 3 reporting periods · 0 of 6 challenging
CTSH company page →

Calendar 2026 Q1

are you seeing competitors broadly engage in any additional level of contract pricing that you might characterize as a rational?

Competitive DynamicsPricingTranscript · FY2026 Q1 →
Show response

Ravi reframed pricing as productivity-driven not rate-card-driven. 40% AI-assisted code gives CTSH competitive advantage. Bid-to-date tracking healthy over 3 years. Also sees net new business from legacy modernization unlocked by AI cost reduction.

Wonder to see if you had any color on how much of the bookings were new versus renewal, anything on ACV growth how that looked in the quarter?

Revenue GrowthDemandTranscript · FY2026 Q1 →
Show response

Jatin noted healthy new vs renewal mix with large deal growth driven by newer opportunities. Ravi highlighted 70% TCV increase on large deals, second consecutive strong bookings quarter. Midpoint assumes some discretionary improvement in H2, with large deal ramps and Atria as additional H2 drivers.

Calendar 2025 Q4

any other gross margin dynamics we should be thinking about in terms of 2026? Do you expect gross margins to be up year over year?

Show response

Jatin attributed Q4 gross margin decline to higher bonus funding (highest since 2018) and merit cycle. Productivity lag pressure in industry but CTSH executing on internal productivity. Levers for 2026: AI productivity, pyramid (20,000 fresh graduates in 2025), offshoring, utilization.

It certainly seems to us, like, Cognizant to date has been a net winner from AI. To get your perspective on how that plays out in '26

Cloud & AICompetitive DynamicsTranscript · FY2025 Q4 →
Show response

Ravi argued AI is a tailwind, not threat. Enterprise AI requires context engineering, process reinvention, and integration of deterministic and probabilistic software. Value hasn't drifted yet, $4.5T of U.S. labor value exposed to AI but not yet captured.

Calendar 2024 Q4

Wondering if clients are starting to talk more about it? And what's Cognizant doing to invest to prepare for that opportunity?

Cloud & AIInnovation & R&DTranscript · FY2024 Q4 →
Show response

Ravi described three AI vectors and positioned DeepSeek as accelerating enterprise AI adoption by commoditizing foundation models.

it doesn't seem like we've built much acceleration into the guide on an underlying basis, but is that just conservatism

Revenue GrowthGuidance ReliabilityTranscript · FY2024 Q4 →
Show response

Ravi noted start-of-year visibility limits second-half assumptions. Pointed to upper-end outperformance in last four quarters as evidence of conservatism.

PYPLPayPal6 questions · 6 reporting periods · 1 of 6 challenging
PYPL company page →

Calendar 2026 Q2

How much of that reinvestment, I guess, over the next 2, 3 years is expected to be above the transaction profit line?

Capital AllocationMarginTranscript · FY2026 Q2 →
Show response

Miller named the reinvestment areas and phasing but did not quantify how much lands above the transaction profit line or when it lifts TM dollar growth.

Calendar 2026 Q1

you guys have the fully optimized button now. Wondering if you are planning on any big changes there

Product LaunchCompetitive DynamicsTranscript · FY2026 Q1 →
Show response

Enrique confirmed 45% adoption of the simplified checkout but did not give a completion timeline; emphasized combining checkout with BNPL and marketing for broader impact.

Calendar 2025 Q4

are all options on the table here with respect to creating shareholder value, potential asset sales, et cetera?

ChallengingCapital AllocationCompetitive DynamicsTranscript · FY2025 Q4 →
Show response

Jamie dismissed asset sales, saying Venmo and Enterprise Payments are core to portfolio and performing well. Focus is on organic transformation. On branded outlook, confirmed slightly positive to low single digit for FY2026. January quarter-to-date running slightly better than Q4.

Calendar 2025 Q3

I wanted to just unpack the sources of transaction margin upside in the quarter a bit. If you can give us a relative sense on how much of that upside came from the credit products versus some of th...

MarginInnovation & R&DTranscript · FY2025 Q3 →
Show response

Jamie highlighted TM dollar diversification across branded checkout, Venmo, PSP/VAS, and credit. Alex noted redesigned pay sheet at ~25% of global transactions with only half optimized. When pay sheet and biometrics combined, seeing 2-5% conversion rate increase. U.S. branded checkout growing faster YTD than 2024. Europe rollout continuing through 2026.

Calendar 2025 Q1

could we start to see some initial acceleration in online branded volume growth by the end of this year, if the macro stays stable

Revenue GrowthGeographic ExpansionTranscript · FY2025 Q1 →
Show response

Alex outlined three branded levers: improved checkout (45% U.S. traffic), Pay with Venmo (TPV up 50%+), and BNPL (TPV up 20%+). Jamie noted paysheet ramping over time with small impact so far.

Calendar 2024 Q4

I guess that would imply international slowed. So perhaps you can quantify that and then maybe give us a sense of how that mid-single digit

Revenue GrowthGeographic ExpansionTranscript · FY2024 Q4 →
Show response

Jamie confirmed less than a full point international pullback with some European softness, and that U.S./international split is 50-50 with slightly healthier margins outside the U.S.

FISVFiserv, Inc.5 questions · 5 reporting periods · 2 of 5 challenging
FISV company page →

Calendar 2026 Q2

size that impact and just clarify, is that because of slower new customer acquisition or other drivers

ChallengingDemandRevenue GrowthTranscript · FY2026 Q2 →
Show response

Paul framed hardware as about half of the Clover-related headwind (anticipation the other half), attributing it to a tougher comparative environment after elevated prior sales.

Calendar 2025 Q4

If you can talk about what drove some of the improvement in December, January, you said to 11%

Revenue GrowthMacroeconomicTranscript · FY2025 Q4 →
Show response

Mike Lyons attributed November softness to restaurant/retail macro weakness. December-January reaccelerated to expected levels. Gateway conversion runoff declining but no clean anniversary.

Calendar 2025 Q3

I did want to ask a little bit about Clover. I know you mentioned 10% revenue growth there for the fourth quarter, wondering if that's a decent proxy for next year

Revenue GrowthCompetitive DynamicsTranscript · FY2025 Q3 →
Show response

Mike Lyons clarified Q4 is trough. Paul Todd expects low teens Clover growth in 2026 moving to higher teens in 2027. Long-term mid-to-high teens closing on 20%.

Calendar 2025 Q1

I know we were at 8% organic in the quarter. You said that was in line with plan. You had three points, I believe, of headwind related to some of those calendar factors

ChallengingRevenue GrowthGeographic ExpansionTranscript · FY2025 Q1 →
Show response

Mike Lyons attributed bridge to international expansion, Clover Hospitality launch, VAS penetration, and new software capabilities rather than acquisitions.

Calendar 2024 Q4

you mentioned that spread between the revenue and the volume growth. It did widen out a little bit, and I know you talked about the vast penetration

Revenue GrowthPricingTranscript · FY2024 Q4 →
Show response

Bob Hau ranked contribution: VAS penetration first (heading to 25%), hardware second (five new products), and direct mix shift third.

KLARKlarna Group plc5 questions · 4 reporting periods · 2 of 5 challenging
KLAR company page →

Calendar 2026 Q2

you have to grow GMV about almost 25% quarter-over-quarter in Q4 to get to the midpoint of the new full year outlook

ChallengingRevenue GrowthGuidance ReliabilityTranscript · FY2026 Q2 →
Show response

Niclas pointed to strong U.S. growth, the Apple and PSP pipeline, and Nordics card/fair-financing momentum for Q4.

Calendar 2026 Q1

concern in the investment community about the health of the lower to middle income consumer amid rising gas prices

Show response

Sebastian called the Klarna consumer stable, framing BNPL as a short-duration charge-card-equivalent that fares well across cycles.

Calendar 2025 Q4

what you're embedding in the guidance for 2026 for Fair Financing, specifically just in terms of loan growth there?

CreditGuidance ReliabilityTranscript · FY2025 Q4 →
Show response

Niclas said fair financing accelerates on an absolute basis in 2026 even as year-over-year percentages decelerate.

Calendar 2025 Q3

are you seeing any signals in your data suggesting that you may have to tighten the credit box

ChallengingCreditMacroeconomicTranscript · FY2025 Q3 →
Show response

Sebastian said no adjustments are warranted currently but is watching unemployment for AI-driven white-collar effects.

I was wondering what percent of your total GMV those merchants represent?

Revenue GrowthProduct LaunchTranscript · FY2025 Q3 →
Show response

Niclas did not give a GMV percentage but expected fair-financing penetration to become a very significant number.

VVisa Inc.5 questions · 5 reporting periods · 0 of 5 challenging
V company page →

Calendar 2026 Q1

should we be recalibrating our multiyear view on how fast these businesses can collectively grow

Revenue GrowthGuidance ReliabilityTranscript · FY2026 Q2 →
Show response

Chris declined to provide updated growth pillar guidance but noted CMS's 24% growth included deal timing and performance adjustments that are nonrecurring. Emphasized underlying strength across all pillars.

Calendar 2025 Q3

when do you think we start seeing material volumes across the industry from agentic commerce

Innovation & R&DDemandTranscript · FY2025 Q4 →
Show response

McInerney addressed TAM question first, base case is agentic accelerates e-commerce/mobile commerce adoption, with upside case of users buying from larger/more diverse merchant sets thanks to agents searching global inventory by price/value/inventory/speed, ultimately more transactions on Visa. Also significant upside in relevance of VAS portfolio for the ecosystem as agents work through fraud/disputes/chargebacks. On timing, still early days with evolution similar to e-commerce, early phase is discovery/shopping via agents then jumping to merchant site to buy, next phase integrates buy capabilities into shopping journey (just starting), and ultimate promise is agents searching and purchasing without human intervention, not yet seen in marketplace but working hard with platform players.

Calendar 2025 Q1

US volume growth. I know we went from 6% in the March quarter to 8% month-to-date

DemandRevenue GrowthTranscript · FY2025 Q2 →
Show response

Suh said overall environment remains stable, healthy and steady. Routinely disclaims month-to-date data as two or three weeks not making a trend. The 8% month-to-date does reflect some benefit from Easter timing which was called out earlier. Will have to see how quarter comes together. Key message is stable environment and resilient consumer, would not read too much into the six vs eight at this point.

Calendar 2024 Q4

if you can just give us a general update on tokenization strategy and any potential timing or magnitude

Innovation & R&DRevenue GrowthTranscript · FY2025 Q1 →
Show response

McInerney put tokenization in perspective, decade since first Visa token issued, hit 1 billion in 2020 as a big milestone but just beginning steep part of S-curve. Now more than 12.5 billion tokens with 8,400 issuers in 200+ markets. One third of Visa transactions tokenized with 21-22B token transactions last quarter. Tokenized e-commerce has 6pp higher approval rates and 30% lower fraud. Examples of monetization include token credential enrichment service for merchants (updating credentials for subscription retention), issuer heatmap service for consumer token management, and FIDO pass keys embedded via Visa tokens in Click to Pay. Revenue from token-enabled services is meaningful and growing.

Calendar 2024 Q3

So wondering if you're expecting that to accelerate in fiscal '25.

DemandGuidance ReliabilityTranscript · FY2024 Q4 →
Show response

Chris expects drivers relatively stable in '25 and explained the Q4 new flows one-time rebate adjustment from a missed client milestone, without a dollar figure.

XYZBlock, Inc.4 questions · 4 reporting periods · 0 of 4 challenging
XYZ company page →

Calendar 2026 Q2

any color on how to think about gross profit growth at the segment level over the next two quarters

Revenue GrowthGuidance ReliabilityTranscript · FY2026 Q2 →
Show response

Amrita described broad-based Q2 strength and walked through the H2 bridge to 18% Q3 GP growth and mid-teens exit-rate growth in Q4 as Borrow comps normalize.

Calendar 2025 Q4

just wanted to get your sense of visibility on the full year guide there, which I believe is low to mid-teens

Revenue GrowthCompetitive DynamicsTranscript · FY2025 Q4 →
Show response

Amrita noted food and beverage GPV up 16% YoY with mid-market sellers also exhibiting continued strong performance. Expects to bring the food and beverage playbook to other verticals. Nick highlighted NVA exiting Q4 at 29% growth with 65% of volume from self-onboarded sellers. Field sales scaled from 15 reps in Q1 to over 140 by year-end with first deals in Australia and U.K.

Calendar 2025 Q3

Is it coming more from sellers, who haven't made the move to a cloud solution yet? Or is it coming more from other cloud-based providers?

Competitive DynamicsPricingTranscript · FY2025 Q3 →
Show response

Nick noted no major pricing moves. Growth driven by field sales scaling from 0 to 100+ reps, telesales acceleration internationally, and lowest churn rates since Q2 2023. Seeing meaningful win-backs from competitors.

Calendar 2024 Q4

I was hoping you could just put a finer point on the gross profit guide by segment for Q1 and for the full year

Revenue GrowthGuidance ReliabilityTranscript · FY2024 Q4 →
Show response

Amrita confirmed Cash App acceleration will be more pronounced than Square's through the year. Jack cited go-to-market simplification, unified Square app, and neighborhood network as top Square drivers.

AFRMAffirm Holdings, Inc.3 questions · 3 reporting periods · 0 of 3 challenging
AFRM company page →

Calendar 2026 Q2

Is there a case to be made that you guys could actually loosen the credit box a little bit?

CreditGuidance ReliabilityTranscript · FY2026 Q4 →
Show response

Rob gave a GAAP tax-rate framing (mid-to-high 20s) but stopped short of an explicit EPS guide citing tax-rate volatility; Max stressed real-time credit control.

Calendar 2025 Q4

Is this having any discernible impact on Affirm's merchant pricing, just in terms of like for like take rates?

PricingCompetitive DynamicsTranscript · FY2026 Q2 →
Show response

Max said no, competitors' aggressive promotions make no dent; Affirm's simple, true fee-free 0% is a defensible moat.

Calendar 2024 Q4

what are the one or two biggest items that you're spending the bulk of your time focusing on driving improvement?

Product LaunchDemandTranscript · FY2025 Q2 →
Show response

Max emphasized personalization and conversion, and the long-term card goal of twenty million cardholders at $7,500 annual spend.

MAMastercard2 questions · 2 reporting periods · 0 of 2 challenging
MA company page →

Calendar 2026 Q1

how you guys are thinking about the most fertile new categories of acceptance over the coming years

Geographic ExpansionSubscriber GrowthTranscript · FY2026 Q1 →
Show response

Michael highlighted underpenetrated verticals like insurance and housing as growth opportunities. Sachin confirmed Q1 VAS 18% growth was fully organic with no acquisition impact.

Calendar 2025 Q3

I'm wondering what you see as some of the catalysts to unlock those volumes or the interchange models changing at all? And just any other newer acceptance verticals

Show response

Michael cited Bilt partnership driving rent payment adoption in U.S., also focusing on healthcare and tourism verticals. Sachin said M&A pipeline remains robust, strategy-led, primarily focused on services with occasional payment network opportunities.

Challenge rate by company

Every company this analyst questioned, most questions first. A company-level rate is shown from 3 questions; below that it is withheld.

CompanyQuestionsChallenge rate
PAYX Paychex138%1 of 13 questions
ACN Accenture120%none of 12 questions
FIS Fidelity National Information Services119%1 of 11 questions
JKHY Jack Henry & Associates1010%1 of 10 questions
EPAM EPAM Systems90%none of 9 questions
GPN Global Payments80%none of 8 questions
ADP ADP714%1 of 7 questions
CTSH Cognizant60%none of 6 questions
PYPL PayPal617%1 of 6 questions
FISV Fiserv, Inc.540%2 of 5 questions
  • PAYX
    Paychex · 13 questions
    8%1 of 13 questions
  • ACN
    Accenture · 12 questions
    0%none of 12 questions
  • FIS
    Fidelity National Information Services · 11 questions
    9%1 of 11 questions
  • JKHY
    Jack Henry & Associates · 10 questions
    10%1 of 10 questions
  • EPAM
    EPAM Systems · 9 questions
    0%none of 9 questions
  • GPN
    Global Payments · 8 questions
    0%none of 8 questions
  • ADP
    ADP · 7 questions
    14%1 of 7 questions
  • CTSH
    Cognizant · 6 questions
    0%none of 6 questions
  • PYPL
    PayPal · 6 questions
    17%1 of 6 questions
  • FISV
    Fiserv, Inc. · 5 questions
    40%2 of 5 questions
Show all 15 companies
CompanyQuestionsChallenge rate
KLAR Klarna Group plc540%2 of 5 questions
V Visa Inc.50%none of 5 questions
XYZ Block, Inc.40%none of 4 questions
AFRM Affirm Holdings, Inc.30%none of 3 questions
MA Mastercard2—Rate withheld: fewer than 3 questions
  • KLAR
    Klarna Group plc · 5 questions
    40%2 of 5 questions
  • V
    Visa Inc. · 5 questions
    0%none of 5 questions
  • XYZ
    Block, Inc. · 4 questions
    0%none of 4 questions
  • AFRM
    Affirm Holdings, Inc. · 3 questions
    0%none of 3 questions
  • MA
    Mastercard · 2 questions
    —rate withheld: under 3 questions

Activity by reporting period

Questions recorded for each calendar quarter that companies’ reporting periods map to (not the call date), with the challenge rate for that period. Periods inside the range with no questions are shown as “No questions recorded”.

Questions by calendar reporting period
Calendar periodQuestionsChallenge rateCompanies
2024 Q3425%1 of 4 questions3
2024 Q4210%none of 21 questions13
2025 Q11712%2 of 17 questions10
2025 Q240%none of 4 questions2
2025 Q3119%1 of 11 questions9
2025 Q4176%1 of 17 questions12
2026 Q1150%none of 15 questions10
2026 Q21520%3 of 15 questions11
2026 Q3250%1 of 2 questions2
  1. 2024 Q34 questions · challenge rate 25% (1 of 4 questions) · 3 companies
  2. 2024 Q421 questions · challenge rate 0% (none of 21 questions) · 13 companies
  3. 2025 Q117 questions · challenge rate 12% (2 of 17 questions) · 10 companies
  4. 2025 Q24 questions · challenge rate 0% (none of 4 questions) · 2 companies
  5. 2025 Q311 questions · challenge rate 9% (1 of 11 questions) · 9 companies
  6. 2025 Q417 questions · challenge rate 6% (1 of 17 questions) · 12 companies
  7. 2026 Q115 questions · challenge rate 0% (none of 15 questions) · 10 companies
  8. 2026 Q215 questions · challenge rate 20% (3 of 15 questions) · 11 companies
  9. 2026 Q32 questions · challenge rate 50% (1 of 2 questions) · 2 companies

Topics

Topics tagged on this analyst’s questions.

  • Revenue Growth57
  • Guidance Reliability31
  • Demand25
  • Competitive Dynamics18
  • M&A10
  • Pricing10
  • Cloud & AI9
  • Margin9
  • Capital Allocation8
  • Macroeconomic7
Show all 21 topics
  • Product Launch6
  • Geographic Expansion5
  • Credit4
  • Innovation & R&D4
  • Labor Market3
  • Capex Investment2
  • Fx1
  • Subscriber Growth1
  • Trade Tariffs1
  • Regulation Policy1
  • Cost Pressure1