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Analyst
Gerard Cassidy
Period: Reporting periods mapped to calendar 2024 Q4 – 2026 Q3 (8 quarters).
- Questions
- 187on tracked calls
- Challenge rate
- 4%8 of 187 questions
- Companies
- 17questioned at least once
- Reporting periods
- 8with questions
These figures cover the whole profile: every tracked question, all reporting periods.
How to read these numbers
Challenge rate is the share of questions that pushed back, pressed for specifics or questioned management’s assumptions. It describes how questions were asked on the calls tracked here; it does not measure whether any view turned out to be right.
Rounding. Rates are rounded to whole percentages, so a small share can show as 0% even when some questions were challenging. The count beside each rate is exact; “none of N questions” means no question was challenging.
No questions recorded. “—” means there is nothing to calculate: no questions were recorded for that period on the calls tracked here. It does not mean there was no activity.
Fewer than 3 questions. A company-level rate is withheld when fewer than 3 questions were recorded for that company; the questions are still counted everywhere else.
Small samples. Profiles with fewer than 10 questions are marked Limited sample.
Reporting periods. Questions are grouped by the calendar quarter each company’s fiscal reporting period maps to, not by the date of the call. Periods without a calendar mapping are listed separately under their fiscal label.
Questions asked
Grouped by company, most questions first. Open a company to read its questions, newest reporting period first.
Showing 187 of 187 questions from 17 companies
JPMJPMorgan Chase & Co.15 questions · 8 reporting periods · 1 of 15 challenging
Calendar 2026 Q3
Can you share with us your insights on how you are managing these risks and what do you worry about
Show response
Barnum called hedge fund leverage a known, long-standing risk with increasingly institutionalized funds; Dimon said recent unwinds were handled easily.
Can you guys share with us the deposit beta outlook Obviously, interest rates are starting to go up.
Show response
Barnum described a barbelled deposit base and expects it to behave roughly as it has, while warning historical data is thin for this cycle.
Calendar 2026 Q2
What are you guys seeing in credit underwriting from your competitors?
Show response
Barnum flagged aggressive data-center underwriting deals they passed on; Dimon characterized a mild loosening in covenants, PIK and rollover risk among some players.
Calendar 2026 Q1
Can you guys give us an update where you see this moving in terms of deposit impact possibly. But more importantly, payments
Show response
Barnum highlighted Kinexys innovation in wholesale payments but noted stablecoin won't radically disrupt already-efficient wholesale payments. On consumer side, raised concerns about regulatory arbitrage via interest-proxy rewards.
Can you give us some color that how you're going to bring down the following 3 quarters to be able to hit the year-end guide that you gave us at about $105 billion?
Show response
Barnum discouraged annualizing Q1 expenses given Markets seasonality. Strong Markets/Banking performance might otherwise have prompted an upward revision. Dimon added he'd happily spend more if every quarter was this good.
Calendar 2025 Q4
Can you expand upon that to give us a little more color of, know, what's behind that
Show response
Dimon acknowledged NBFI growth driven by regulatory arbitrage and capital treatment advantages. Barnum added leveraged lending guidelines seeded private credit ecosystem growth. JPM adopted product-agnostic strategy to compete head-to-head.
what's the strategy of growing that business from where it was in 'twenty-four to where we are today
Show response
Barnum said markets NII fluctuates primarily as function of rates (liability sensitive). Balance sheet growth amplifies the effect. Dimon emphasized NII is just an output; they grow markets by building technology, adding research, sales, and global share.
Calendar 2025 Q3
what do you think they could do to lower the spread between mortgage rates and the corresponding treasury yield
Show response
Dimon identified 30-40bps of excess cost from post-GFC rules. Cited 17 forms for mortgage applicants. Mentioned supply-side issues of permitting and local rules. FHA expansion possible but should be done thoughtfully.
Can you guys give us any color of what you are actually seeing on the ground? We are what nine months or so into this new administration
Show response
Barnum said administration transitioning rhetoric to action. OCC, Fed, FDIC working well together with sense of urgency. Looking at individual components holistically. Dimon praised direction but emphasized accuracy of numbers matters.
Calendar 2025 Q2
has the business for you folks changed so much that now it's just inherently a more profitable business
Show response
Barnum said current environment is nearly ideal across all businesses. Investments paying off but cautioned this level may not be sustainable. Dimon warned against complacency, citing competitors and fintech.
you said that there were fewer opportunities in Securitized Products and Fixed Income Financing. Can you expand upon that
Show response
Barnum described it as normal market mix variation. Securitized and FICC slightly quieter in second half while EM and macro were better. Nothing dramatic.
Calendar 2025 Q1
are you guys seeing any opportunities where the customers may re-intermediate back into the banks like your bank because of this volatility
Show response
Barnum said too early to tell but positioned JPM as willing lender through cycles with underwriting capability, capital, liquidity, and experience to serve clients regardless of environment.
Are you more confident with the new administration, the new personnel, whether it's Treasury Secretary Bessent or others
Show response
Barnum diplomatically expressed constructive engagement. Dimon added there is deep recognition of flaws in the system.
Calendar 2024 Q4
what can you attribute the strength to in this consumer checking account deposits
Show response
Barnum attributed checking strength to fading yield-seeking pressure combined with aggressive client acquisition and branch expansion strategy.
Can you share with us the pros and cons from JPMorgan's perspective, not so much from an investor
Show response
Dimon dismissed special dividends directly, citing historical evidence they don't work and that holding cash is never a bad thing.
GSThe Goldman Sachs Group, Inc.14 questions · 7 reporting periods · 0 of 14 challenging
Calendar 2026 Q3
can you elaborate a little bit on the marks that you took to -- that drove that provision?
Show response
Coleman attributed the provision to portfolio growth plus impairments on a few unrelated names, not a signal of broader stress.
Are there any other opportunities globally where you can lean into new markets and get the benefits
Show response
Coleman said other markets offer opportunities but named none, explaining Asia was prioritized because GS was underscaled there.
Calendar 2026 Q1
Can you give us more color on the single name impairments, what types of credits were impaired
Show response
Coleman characterized impairments as several small names without thematic pattern, plus adjustments for the overall operating environment outlook.
the November changes to the leverage ratios that the regulators did away with, has that helped you guys become more competitive in acquisition financing
Show response
Coleman confirmed regulatory changes provide more flexibility for acquisition financing, explained the underwrite-to-distribute model, and noted timing mismatches between risk exposure and revenue recognition.
Calendar 2025 Q4
Is it market conditions do you think will be a greater influence on the market this year? Or is it still the valuation challenge
Show response
Solomon said valuation challenge has resolved. Combination of sponsor momentum and very large companies that stayed private longer now turning to public markets.
does the, you know, regulation also factor into their thinking, thinking that the window is open now
Show response
Solomon said CEOs see window for strategic transformative consolidation. Very front-footed across industries because scale matters and regulatory environment supports it.
Calendar 2025 Q3
what kind of buffer do you guys like to operate above your regulatory requirement when it comes to CET1?
Show response
Solomon said more clarity and averaging would lead to narrower buffers than recent years when capital volatility forced larger cushions.
How we measure that success over the next three to five years as you roll this out
Show response
Solomon promised more concrete metrics in Q1 and Q2 updates. Currently bringing organization along on the roadmap before external quantification.
Calendar 2025 Q2
Can you kinda frame out what that high bar do you look at it from a dilution of earnings or tangible book value
Show response
Solomon said strategic fit comes first, then people and culture, then financial analysis. All three must align which is why the bar is high.
is there anything that concerns you as you look forward?
Show response
Solomon said change in sentiment and geopolitics in last three months was significant but global economy absorbing policy uncertainty quite well.
Calendar 2025 Q1
is there a linear way of releasing or is it all come at the end when the portfolio drops to about zero?
Show response
Coleman confirmed capital releases are ongoing as portfolio sells down, not deferred to end. Part of continuing capital management plan.
is -- are they more elevated here in the United States than when you talk to clients in Europe or Asia?
Show response
Solomon said uncertainty up globally but greater short-term concern outside US. Advised going slow until more policy clarity emerges.
Calendar 2024 Q4
Can you guys give us two or three risks where could derail this shared optimism we have for the outlook
Show response
Solomon cited immigration, trade, tax and energy policy uncertainty plus cyber risk. Emphasized firm always manages for unexpected outcomes.
when do you think we'll be able to see the success that you're having with AI
Show response
Solomon said AI impact won't be isolatable as a percentage but creates capacity to invest in franchise growth and client service.
PNCPNC Financial Services14 questions · 7 reporting periods · 0 of 14 challenging
Calendar 2026 Q2
What were some of the positive surprises you guys discovered in that process?
Show response
Demchak highlighted no slowdown in tech deployment; the main miss was underestimated branch traffic from FirstBank customers.
Can you share with us some color, what are you guys seeing there What are the opportunities to grow that portfolio further?
Show response
Reilly said CRE inflected to growth with pipelines building across multifamily, industrial, and retail.
Calendar 2026 Q1
Have you been able to optimize any of your lending now that these restrictions went away
Show response
Bill said the old guidance mislabeled good business as leveraged. Removal allows PNC to do smart business without bureaucratic categorization. Marginal acceleration but mostly just removed friction on business they wanted to do anyway.
How is that going? What are you learning from the process?
Show response
Bill confirmed branch expansion is working. Learning curve on building 60-100 branches/year, created production factory around it. Learned to create buzz around openings. Have not leaned into pricing to attract customers (potential accelerant if desired). Rob confirmed 3-year breakeven pencil is running ahead of plan.
Calendar 2025 Q4
how you guys approach looking at ROTCE and how you manage it?
Show response
Rob confirmed ROTCE viewed as outcome, not managed target. Currently 17% heading to 18% by year-end 2026 and higher. Bill explained reluctance to target, it incentivizes capital manipulation and doesn't account for credit cycle and rate environment variability.
what are you guys kinda looking at just to make sure that, you know, you you don't get blindsided?
Show response
Bill said only exogenous shocks could derail the outlook, base economy shows no big cracks. Could be good or bad surprises. Consumer demand and employment health provide strong tailwinds.
Calendar 2025 Q3
can you give us some color on what you're hearing in terms of the encouragement coming out of Washington
Show response
Bill gave extensive color on MRA reform potential, could eliminate massive process overhead. Capital constraint depends on Basel III endgame outcome on RWAs, which could drop substantially. Either way, PNC runs as fortress balance sheet independent of external constraints.
Can you just give us some color behind that and what you think how that might continue to flow into the first part of next year?
Show response
Bill noted spending strong across all income segments. Wealth effect driving higher-end consumers. Even on a per-account cohort basis, spend continues to grow. Card balance growth for first time in a while, driven by new customers and new card launches, not credit pushing.
Calendar 2025 Q2
do they kinda work together or is this kind of a divide that is something new?
Show response
Bill expressed frustration that rating agencies and regulators don't coordinate on capital methodologies. Reconciliation would be helpful but up to them.
What are your guys' view on Stablecoins and how it may impact the payments business for PNC as well as deposits?
Show response
Bill gave comprehensive crypto strategy: (1) banking crypto companies, (2) enabling client crypto wallets/trading, (3) participating in industry-led stablecoin. Views stablecoin as another payment tool in Pinnacle platform. Not worried about deposit drain. Revenue opportunities in treasury management.
Calendar 2025 Q1
could that influence either even more buybacks once you get to know what your CET1 ratio could be?
Show response
Bill expects marginally lower capital requirements from regulatory changes (SLR reform, refocus on core risk). Rob noted need rules to settle before setting explicit CET1 target. Bill reminded that PNC's low CCAR drawdown means SCB effectively penalizes them relative to peers.
What is it costing you to work through these commercial real estate problems?
Show response
Rob acknowledged marginal expense savings possible once CRE workout is complete, but not a significant driver. Talent will be redeployed.
Calendar 2024 Q4
where do you head first? Is it in the Southwest? Is it the West Coast?
Show response
Rob confirmed branch builds focused on South Florida plus existing expansion markets in Texas, Arizona, and Colorado.
do you guys see them in the middle markets at all? Or no, it's really just the large stuff that tend to swim in that ocean?
Show response
Bill noted no deals lost to private credit that PNC wanted. Formed TCW partnership to keep clients through alternative vehicles. Not a driver of low loan growth.
RFRegions Financial Corporation14 questions · 7 reporting periods · 1 of 14 challenging
Calendar 2026 Q2
How do you guys do the second derivative analysis? Because I know you're not financing, for the most part
Show response
Described a concentration-risk process and stress analysis but offered no exposure figures or quantified framework.
Is it the beginning of 2027 do you convert all the deposits onto the new system, or the middle, end of the year?
Show response
Gave a specific pilot and conversion timeline but declined to quantify capacity headroom.
Calendar 2026 Q1
why haven't you maybe pursue it as aggressively as some of your peers in terms of the different categories of NDFI lending
Show response
John Turner explained Regions is cautious and relationship-focused. About 25 fund relationships with total exposure just above $3B and private credit at about $1.8B in outstandings. Learning whether deposits and capital markets revenue justify the capital allocation. Private credit draws exceeded by paydowns in Q1.
What would that do for the second or third quarter allowance does that start to reduce
Show response
Anil Chadda confirmed $17M in macro uncertainty reserves primarily related to Middle East conflict. Could see modest release if geopolitical situation resolves positively, though described as not overly material.
Calendar 2025 Q4
Can you share with us what's the attraction that the customers are seeing? Is it lower rates, easier terms
Show response
John Turner explained refinancing concentrated in investment-grade REITs, energy, and financial services where capital markets offered lower cost of capital and better terms. Activity more pronounced in 2025 as markets reopened after being closed for a period.
Any color on the trends you mentioned that the backdrop is getting better economically for trucking
Show response
John Turner said credit deterioration peaked several quarters ago. Four quarters of NPL improvement from 96bp to 73bp. Criticized loans down 32%. Trucking improving but still challenged. Forest products and building materials still struggling. David Turner noted ACL of 1.76% should trend toward day-one CECL of 1.64% over time.
Calendar 2025 Q3
Can you share with us the strategies you are using that you have seen your success in deposit growth
Show response
John Turner cited long market presence, brand loyalty, technology investment, data-driven personalization, and customer service. David Turner added branch density advantage in smaller towns where larger banks will not enter. Two-thirds of deposits are consumer non-interest-bearing based on service quality.
when fraud happens, is it driven more because the people that are running the organizations are crooks or is it more that the underlying fundamentals really deteriorate
Show response
John Turner drew on 43 years of banking experience to explain both scenarios occur, outright crooks from the start and business deterioration leading to cover-up attempts. Emphasized client selectivity and footprint-based banking as risk mitigants.
Calendar 2025 Q2
credit across the board this quarter was really good. Can you give any color on what you guys are seeing
Show response
John Turner cited strong business and consumer balance sheets from multiple good years. Still working through handful of office credits. Transportation sector remains stressed but manageable.
Can you share with us your thoughts on the coin legislation pass yesterday in Congress and stable coins
Show response
John Turner said Regions expects to participate in a bank consortium for stablecoin, following similar approach to Zelle and real-time payments engagement with clearinghouse and Early Warning Systems.
Calendar 2025 Q1
how challenging do you think it is going to be convincing the regulators and the rating agencies of what you pointed out the way the math works
Show response
David Turner expressed confidence in reserve methodology. Noted 1.62% day-one CECL target not achievable until economy settles, but math dictates 1.81% must decline as higher charge-offs flow through.
are you have you identified any other portfolios you are keeping extra attention to outside of what you have already identified from the pandemic area
Show response
John Turner identified retail trade, consumer durables manufacturing, and construction as new areas of heightened monitoring given rising costs and tariff uncertainty.
Calendar 2024 Q4
What do you think it's going to take to bring loan growth into let's say mid-single-digits for you folks over the next couple of years
Show response
John Turner cited excess liquidity, reduced working capital needs, and low line utilization. CRE headwinds from insurance and construction costs also constraining overall growth.
the acquisitions you guys did a couple of years ago on EnerBank and Ascentium, how are they doing in terms of growing their loan books
Show response
John Turner said Ascentium faced small business pressure but is integrating well into branches with 75-minute loan approvals. EnerBank has a solar runoff portfolio limiting near-term growth.
CCitigroup13 questions · 7 reporting periods · 1 of 13 challenging
Calendar 2026 Q2
how are the companies being able to produce such strength in view of the geopolitical situation being fairly intense
Show response
Fraser credited strong balance sheets, diversified revenues and supply-chain adaptability across regions.
Calendar 2026 Q1
Can you share your color—have you been able to use that yet? Will you use it?
Show response
Fraser clarified that the Fed has not changed its leveraged loan guidance, so Citi is still bound by existing rules. Luchetti added they are expanding momentum there with discipline.
is the retail private label credit card business a business that is going to have challenges in reaching profitability
Show response
Luchetti attributed private label decline to broader customer preference shifts, not BNPL specifically. Investment focused on general purpose cards. Disciplined about exiting low-scale portfolios.
Calendar 2025 Q4
Can you share with us where we are on the regulatory part
Show response
Fraser noted record-speed closing of 25% stake (normally 9-12 months), publicly and privately supportive Mexican government. Now actively looking at selling additional smaller stakes ahead of IPO. Timing guided by market conditions to maximize shareholder value.
in the cash equities business, what was the weakness there
Show response
Mason attributed to tough Q4 2024 comp. Fraser added they had a couple of very big alpha trades in prior year Q4 that distorted the comparison.
Calendar 2025 Q3
if we just see the Fed and say the long end of the curve stays anchored around 4% to 4.5% and the Fed cuts another 50 basis points
Show response
Mason confirmed U.S. Dollar NII sensitivity only ~$400M per 100bps parallel shift, declining further. Most short-term rate exposure is in non-U.S. Dollar. Total across all currencies ~$1B per 100bps.
loans to non-depository financial institutions, especially since when you look at the industry, it's more than doubled in about five years
Show response
Mason clarified NBFI exposure is primarily investment-grade securitization with diversified collateral pools, top-tier asset managers, structural protections with ample subordination, and loan-by-loan transparency. Very selective on private credit.
Calendar 2025 Q2
were there different flow characteristics, let's say, in the month of June versus April
Show response
Fraser noted clients settling down after initial tariff surprise, becoming more active though still conservative in a wait-and-see mode.
Can you share with us again why it was low why you guys have been able to lower that allocation
Show response
Mason cited improved earnings, returns, and reduced stress losses across all businesses enabling lower capital allocation.
Calendar 2025 Q1
you did lower the allocation of the equity for different lines, like wealth and banking
Show response
Mason explained improved business profitability reduces stress losses, shifting TCE from businesses to corporate other.
when you go back in other seasonal periods, you know, first quarter of prior years, we've not seen this kind of growth
Show response
Mason attributed growth to hedge fund regional reallocation, derivatives activity, spread product momentum, and prime balance expansion.
Calendar 2024 Q4
this business has a very low RoTCE as you guys know below your cost of capital
Show response
Fraser cited co-brand extension with American Airlines, proprietary card innovation, and retail bank deposit-to-wealth conversion strategy.
can you guys remind us or refresh our memories on when the IPO process starts, what will you be
Show response
Mason outlined a multi-tranche IPO structure with deconsolidation required before P&L and CTA impact, timing dependent on regulatory approvals.
MTBM&T Bank13 questions · 7 reporting periods · 1 of 13 challenging
Calendar 2026 Q2
How should we look at that number going forward for the sub-servicing of residential mortgages?
Show response
Bible said the newly closed 214,000 sub-servicing loans add roughly $35 million of revenue in the second half, with costs already in the run rate.
is there any way you can get your arms around the second derivatives of the AI industry impacting loan demand
Show response
Bible said core customer demand and leasing growth drive the book more than AI directly, and noted winning share back as private credit turned less aggressive.
Calendar 2026 Q1
Can you expand on what you are seeing in CRE lending versus C&I? What is the outlook?
Show response
Bible outlined five CRE business lines: regional portfolio (growing again), RCC originate-and-sell (record performance, fee income even off balance sheet), institutional CRE/REITs (growing), dedicated affordable housing (new, relationship-building), and warehouse. CRE is bigger than just the balance sheet.
What has driven such material growth in this category versus other categories? Are there one or two reasons
Show response
Bible detailed three core NDFI businesses: mortgage warehouse (safe with strong ops), lending to REITs (long-standing), and fund banking/capital call lines (acquired from Webster, being right-sized). Everything else relatively small. Comfortable with growth trajectory.
Calendar 2025 Q4
Are there regions of the franchise or property types you're anticipating will be the driver behind this inflection?
Show response
Bible said all three CRE businesses (regional CRE under Tim Gallagher, MTRCC, institutional CRE) performing at top levels. December closed $900M+ in CRE. Average CRE growth starting Q2 2026. All four loan portfolios growing point-to-point in 2026.
Assuming those are favorable to you and your peers, and bring down your required regulatory capital CET1 ratio. How do you then approach where you are today with the CET1 around 10.25% to 10.5%?
Show response
Bible said regulatory capital is not the binding constraint, rating agencies are. Could potentially go below 10% CET1. Asset quality at best levels in two decades, capital generation strongest ever.
Calendar 2025 Q3
Can you give us your view of how the regulatory environment is changing and how that may help your profitability going forward?
Show response
Bible explained observations replacing MRAs, faster resolution, fewer people needed. On Basel III endgame: expects streamlined approach focused on key areas, less operational risk capital charges. Hopes for something less onerous than July 2023 proposal.
Can you share with us a little deeper what changed to have more approvals?
Show response
Bible credited improved collaboration between front-line teams (Peter Darcy) and credit (Rich Barry). Momentum growing across CRE, C&I, and business banking.
Calendar 2025 Q2
Any color on where you are seeing, you know, the charge-offs today versus what you expected? At the beginning of the year, what is savings of the portfolio doing better than expected?
Show response
Bible noted YTD NCOs at 33bps vs <40bps guidance. Being cautious due to tariff and macro uncertainty. Could come in 'much better' than 40bps but not ready to commit to specific level.
how you guys are looking at the expectation that stablecoins, once the coin act is passed down in Washington, may impact your payments business or deposit gathering?
Show response
Bible said team is monitoring stablecoins. Sees use case for off-hours payments and cross-border trading. Will partner with firms if customers demand the product. Adoption depends on being easier and cheaper than current rails.
Calendar 2025 Q1
Is it your choice to kind of continue to shrink it? Or is there just not -- your customers are paying off and you can't grow it
Show response
Bible attributed CRE decline to competition, aggressive pricing/structure from new lenders. 40% of payoffs pulled from future-year maturities. Pipeline building but discipline maintained.
Are you seeing anything on the horizon that would be very beneficial to the regional banks like yourself from the regulatory stuff that you are hearing and seeing?
Show response
Bible highlighted potential relief from tailoring, SLR, stress testing, Basel III, long-term debt requirements, and regulatory reporting reduction.
Calendar 2024 Q4
how long do you think it will take you to get to the levels or the contribution to the consolidated numbers that these areas -- that you've targeted for these areas?
Show response
Bible drew the Baltimore analogy, 20-year organic growth trajectory. Noted MTB already a large SBA player in New England despite small branch presence.
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BACBank of America12 questions · 7 reporting periods · 1 of 12 challenging
Calendar 2026 Q2
what are you seeing in the underwriting area for credit? Is there risk ongoing on?
Show response
Brian said underwriting discipline is consistent and credit quality high, with some excess risk sitting outside the banking system; directly answered.
Calendar 2026 Q1
what are the risks that may prop up or crop up for the higher end 6 or 12 months from now
Show response
Brian anchored his answer to unemployment and wage growth holding across income strata. Spending growing faster in middle and high income cohorts than low. Continuing claims at 1.8M on a larger workforce than pre-pandemic; no interruption signal yet in early-April spending data.
we're starting to hear from a few banks that the underwriting standards might be getting stretched
Show response
Alastair dismissed the premise, no stretching observed at BofA or among peers. Responsible growth culture and continuous borrowing-base reunderwriting insulate the Global Markets loan portfolio from first-loss risks.
Calendar 2025 Q4
what's kind of the impact that you guys are thinking that could happen from this trend in stablecoin deposits
Show response
Brian noted Treasury studies suggest up to $6T in deposits could flow to stablecoin environment if unrestricted. Key concern is reduced bank lending capacity, particularly affecting small and medium businesses. BAC will compete and adapt.
what do you guys focus on just to keep an eye on in case something goes off the rails
Show response
Brian emphasized continuous stress testing against 10%+ unemployment and 50% house price decline scenarios. Current 40bps NCO rate among lowest in 30-50 year company history. Consumer spending 150bps higher than 3-4 years ago. Responsible growth framework limits concentration risk.
Calendar 2025 Q3
any color on why we still have such elevated levels of deposits
Show response
Brian explained pandemic deposit surge has normalized back to long-term growth trendline. Economy is larger in notional terms. BAC gained 20-30% more transactional deposit accounts with average checking balance at $9,000 versus $6-7K pre-pandemic.
Calendar 2025 Q2
do you think you could ever get the efficiency ratio back down to the pre-pandemic levels of just under 60%
Show response
Brian explained 200bps of efficiency ratio drag from clean energy tax credit accounting ($900M vs $300M quarterly other income loss), which will unwind as deals sunset. NII growth will push consumer efficiency back to prior levels.
Can you give us your view of where you see the adoption of stable coins going forward
Show response
Brian positioned stablecoins as a potential new payment rail alongside existing capabilities, citing small cross-border transfers and smart contracts as use cases. Referenced Zelle's success as precedent for industry adaptation.
Calendar 2025 Q1
is the higher level due to some of that FICO score inflation we've heard about during the pandemic?
Show response
Brian explained charge-offs have normalized to 2019 pre-pandemic levels rather than the artificially low post-stimulus period, not a deterioration.
Can you guys share with us some of the confidence you have that we're not going to see some issues here
Show response
Alastair emphasized diversification across all business lines, investment-grade quality, good client selection, and virtually no charge-offs in the commercial portfolio.
Calendar 2024 Q4
What are the risks? I mean, when you guys sit down at night and, you know, everything's going well, what do you talk about as what curveballs do we have to watch out for?
Show response
Brian cited geopolitical conflicts, trade wars, resource availability, leverage buildup outside banking system, and federal debt levels as key risks.
is it due to better underwriting standards, or sticking to your underwriting standards, or is it your customers themselves
Show response
Alastair attributed benign credit to unchanged underwriting standards combined with stronger consumer fundamentals, higher deposits, employment, home prices, wealth effects.
WFCWells Fargo12 questions · 7 reporting periods · 0 of 12 challenging
Calendar 2026 Q2
Are you seeing any signs of risk taking by your competitors in terms of underwriting in the commercial loan area
Show response
Charles saw consistent consumer underwriting but flagged elevated risk-taking on the wholesale side from banks and nonbanks.
Calendar 2026 Q1
this organic growth—are we going to see it really start to materialize more on the consumer side, commercial side? What are you seeing over the next 12 to 24 months?
Show response
Santomassimo highlighted broad organic growth: checking openings +15%, card accounts +60%, auto 2x, banking revenue +11%, markets +19%, wealth assets +11%, commercial loan/deposit growth.
can you share with us what the scenario weighting was this quarter when you look at your loan loss reserves, including macro risks
Show response
Santomassimo confirmed significant downside scenario weighting unchanged; peak unemployment scenario at 6.01%, up 4 basis points. Believes scenarios cover probable outcomes.
Calendar 2025 Q4
the strategy of using that source of funding to grow the balance sheet
Show response
Mike explained it's standard markets business funding, similar to other investment banks. Some funding was moved to repo line that had been internalized during asset cap period. Nothing unusual.
are you 75% there in terms of you got all the people you need?
Show response
Charlie declined to put a percentage on it, emphasizing quality of hires from great institutions. It's a moving target since competitors are also investing. Still sees materially more opportunities to add resources across commercial bank, CIB, and consumer banking. Mike confirmed hiring pace roughly same per year.
Calendar 2025 Q3
any color outside of the office market in terms of multifamily or other commercial real estate properties
Show response
Mike reported rest of CRE portfolio performing quite well with no deterioration. Multifamily excess supply in certain areas being worked through reasonably. Charlie added they are actively lending across all CRE categories including quality office properties with right sponsors.
some of your peers are using security risk transfers to manage risk
Show response
Mike confirmed they have done one SRT previously. Charlie added it's a useful tool in the right size but they always underwrite with the intent to keep risk. Question is whether it makes economic sense to manage overall risk profile.
Calendar 2025 Q2
Are there any other businesses left that are not meeting your internal profitability targets
Show response
Mike confirmed the rail equipment leasing sale was the last remaining divestiture of any size. The company has methodically worked through non-core businesses over the past few years.
It was for on the into where you saw that in that segment of the commercial and industrial loan portfolio growth?
Show response
Mike detailed growth across fund finance, TMT, industrials, health care in large corporate, plus asset-backed loan growth in markets and small prime brokerage growth. Broad-based across CIB.
Calendar 2025 Q1
what's the optimal mix that you think you guys can get to between that interest income and noninterest income
Show response
Charlie declined to specify target mix until post-asset-cap, but cited card, wealth, advisory, underwriting, and payments as strategic fee businesses being built regardless of balance sheet constraints.
Calendar 2024 Q4
is there any consideration once this is all behind you, as you guys look to grow through maybe acquisitions
Show response
Mike firmly redirected to organic growth, stating the plan Charlie started five years ago will continue post-asset-cap across card, wealth, IB, and capital markets.
Can you list for us the risks that you guys talk about outside of the geopolitical risk
Show response
Charlie identified cybersecurity as the top risk, beyond standard credit/interest rate/operational risk, noting that the strength of the U.S. economy is the most important factor for Wells Fargo's success.
NTRSNorthern Trust11 questions · 6 reporting periods · 0 of 11 challenging
Calendar 2026 Q2
are there other parts of the business that are benefiting from the IPOs, whether it's any of the servicing areas or the custody areas
Show response
O'Grady confirmed IPO activity benefits liquidity, money market funds, and securities lending spreads across the franchise, not just wealth management.
Calendar 2026 Q1
you saw outsized growth in the Wealth Management area in your central region. Can you highlight what drove that?
Show response
O'Grady credited leadership under John Fumagalli for consistently leveraging the region's strength to grow at a higher rate. Family Office Solutions started in the Central region and gained early momentum, now rolling out to other regions, which was a key driver of the strong quarter.
Can you share with us what are you guys seeing in the credit quality trends? They're very strong, we understand that. Have things changed meaningfully from the financial crisis and pandemic that cu...
Show response
Fox emphasized portfolio is heavily tilted investment grade on corporate side, secured facilities in Wealth. Subscription lines backed by institutional borrowers. Not exposed to high-yield, leveraged loan, or private credit stress areas. Not lending on fund valuations, doing subscription facilities where underlying obligors are strong.
Calendar 2025 Q4
what when you look around corners, what are you guys watching for?
Show response
O'Grady identified three key risks: dramatic interest rate moves in either direction, significant equity market declines affecting AUM/AUC-based fees, and challenging operational environments like pandemic-type disruptions.
Calendar 2025 Q3
Can you share with us how you guys approach you know, managing wealth management should a big correction come
Show response
O'Grady explained goals-driven wealth management approach that models lifetime needs and determines appropriate risk-off reserve capacity, making it easier to have conversations with clients during volatile markets and avoid overreaction.
Can you give us some color on what you know, I'm not asking you to talk about other banks, but these categories that are within this NDFI
Show response
Fox distinguished NTRS's NDFI exposure: primarily subscription lines backed by LP capital commitments (not direct lending to PE funds), management company loans secured by fee streams, and NAV loans with ~30% advance rates across entire portfolios.
Calendar 2025 Q1
Can you guys give us your views on the Basel III endgame? What changes might or what it might mean for Northern Trust
Show response
O'Grady explained refined operational risk models would be favorable vs blunt approaches. Treasury exclusion from SLR would create more capacity but no immediate need for relief.
how can you calibrate the fee revenues for asset values versus volume?
Show response
Fox provided specific equity/fixed income mix and highlighted custody-agnostic solution-based revenues like front office and integrated trading as less affected by market levels.
Could you just update us where it stands now on the balance sheet, what the value is
Show response
O'Grady confirmed Visa position carried at zero on balance sheet with approximately $1.1 billion pretax unrealized gain. Liquidation depends on Visa creating opportunity.
Calendar 2024 Q4
Can you define what that sustainable financial model is from your viewpoint?
Show response
Fox defined sustainability as controlling expenses and driving organic growth rather than depending on market-driven factors.
What are the risks that you guys keep your eyes on aside from the geopolitical global risks, which we all know about?
Show response
O'Grady highlighted market downturn preparedness, operational surge volume handling, central bank policy impacts, and interest rate environment risks.
USBU.S. Bancorp11 questions · 6 reporting periods · 1 of 11 challenging
Calendar 2026 Q2
How much of that is for new branches and versus just rehabbing existing branches?
Show response
Kedia said refurbishment is largely done and the focus is now densification within the region, where returns come quickly.
Calendar 2026 Q1
What kind of scenario would you actually have to see for losses to show up in these types of credits?
Show response
John said losses in AAA CLOs unprecedented; structures have meaningful over-collateralization, concentration limits, and first-lien collateral; difficult to envision specific trigger; risk management framework and limits provide protection.
is there any plans for U.S. Bancorp maybe to follow some of the strategies your peers are pursuing now of building out nationwide or regional-wide branches to grow these core deposits?
Show response
Gunjan said focus is densifying existing footprint to top 3 market share, not building nationwide; investing $200M/year; Nashville, Phoenix, Reno as focus areas; augmenting with payments franchise and digital capabilities for national reach.
Calendar 2025 Q4
Can you expand upon that for 2026 along with the commercial loan growth?
Show response
John confirmed CRE growth continuing with multifamily and industrial leading; office portfolio down $3B over three years with paydowns slowing; C&I growth broad-based across subscription lines, supply chain, SBA, expansion markets.
do you guys keep your eye on just, you know, in case of a surprise comes up that we're not expecting right now?
Show response
Gunjan said economic backdrop constructive with consumer and corporate tailwinds; main concern is unexpected policy changes, capital bill, stablecoin legislation, novel bank charters; employment still strong.
Calendar 2025 Q3
Can you kind of refresh our memories on what you think the long-term return will be to shareholders?
Show response
John said in 'final lap' of capital build; glide path to increase buybacks in 2026 toward 75% payout target; CET1 at 10.9% with AOCI at 9.2%.
how you're getting out in front of it and what you're doing to prepare yourselves for the stablecoin activity
Show response
Two-pronged: custody/safekeeping of stablecoin collateral (clear business model) and stablecoin as payment rail (more muted demand); piloting transactions this year.
Calendar 2025 Q2
Can you share with us why that action was taken? And -- but second, could there be further or additional sales later in the year
Show response
Sold legacy Union Bank single-service mortgages at par; reinvested proceeds in investment portfolio gaining ~125bp spread; about repositioning to multiservice clients.
what's your view and the bank's view about the stable coins, it appears that it's very likely stable coins
Show response
Gunjan said USB ready to pilot own stablecoin; current use cases mostly cross-border institutional where USB has limited presence; no immediate material revenue impact expected.
Calendar 2025 Q1
What kind of environment will we need to see for you guys to be comfortable to get back into that kind of 70% to 80%
Show response
John confirmed 70-80% payout target from Investor Day still holds; buybacks increase as CET1 including AOCI approaches 10% Cat II target.
the impact of lower short-term rates more than offset the benefits of the repricing of fixed-rate assets. What's the ideal interest rate environment
Show response
John explained neutral shock positioning with receive-fixed swaps offsetting floating rate investment book; steeper curve is optimal for fixed asset repricing.
BNYBNY Mellon10 questions · 5 reporting periods · 0 of 10 challenging
Calendar 2026 Q2
are there other businesses or other opportunities to grow revenues because you won this business?
Show response
Robin cited inbound interest from other governments and BNY's proven ability to knit platforms into novel solutions as powerful forward vectors from the TRU-M win.
Can you share with us what products are they did they buy? And where are you having success in winning new clients
Show response
Robin said new client wins are broad based across the franchise rather than following a single starter product pathway, and that clients deepen usage over time.
Calendar 2026 Q1
can you frame out when AI becomes ubiquitous to your business as well as others
Show response
CEO said AI ubiquity must come much faster than internet or digital banking timelines. With 10x capabilities, falling behind the curve by any meaningful period puts companies in trouble. Culture, integration, and deep embedding are BNY's principles for speed.
there was a sequential decline from the fourth quarter in revenues, though up year over year about 4%. What were the factors
Show response
CFO attributed sequential decline to DR seasonality, not a trend. Corporate Trust continues growing revenues and margins, most mature in platforms model at three years. Went through $15T total debt serviced in Q1.
Calendar 2025 Q4
what are the markets that are the most robust? Is it domestic U.S.? Or is it Europe? Asia
Show response
CEO said opportunity is broad-based across all geographies. U.S. is largest market (~60%), Asia was fastest growing in percentage terms, and Europe may be under-penetrated. Does not break down opportunity on geographic or business lines, sees upside everywhere.
What percentage of the customers are now taking more than 3 products or 3 businesses
Show response
CFO declined to give absolute percentage but emphasized significant upside remains. Asset management can do more with Pershing and asset servicing. The de-siloing of the firm is a cultural transformation still in early phases.
when you think about opportunities to grow through acquisitions or inorganic growth, is there any areas that have an interest to you
Show response
CEO emphasized organic transformation is working with strong momentum, so no pressure for M&A. Open-minded but bar is high, needs strategic alignment, cultural fit, and attractive returns. Seeing inbound flow from bankers since last summer's market rumors.
Calendar 2025 Q3
was it more cross-selling because of the new policy or the new structure you have is showing success
Show response
CEO reframed from cross-selling to 'delivering more of what we already do to clients who already have us,' citing natural product adjacency. Clients buying 3+ services up 40% over two years. Commercial Model 2.0 embedding this into daily rhythms.
What about inorganic opportunities? Is there any area within your organization that you'd like to enhance
Show response
CEO affirmed openness to M&A but set a high bar requiring strategic alignment, cultural fit, and great financial returns. Organic momentum and runway mean no pressure whatsoever around M&A, can be opportunistic.
Calendar 2025 Q1
Would you consider doing something like that for 2026 as the year progresses
Show response
CFO confirmed active work on 2026 NII positioning, signaling the immunization strategy is ongoing rather than one-time. SLR reform potential discussed as a catalyst for better treasury market functioning.
FITBFifth Third Bancorp10 questions · 5 reporting periods · 2 of 10 challenging
Calendar 2026 Q2
have you been able to do any work to find out the second derivative of some of your commercial customers
Show response
Spence conceded a portfolio-level second-derivative view is not feasible but described client-level re-underwriting and stress work.
Do you think a year from now you guys will be able to quantify or Darren can show us that
Show response
Spence deferred formal revenue synergy quantification to the fourth quarter but offered retention and cross-sell datapoints.
Calendar 2026 Q1
the 30 to 89 delinquency numbers, even though low. When you look at the commercial and industrial going to 38 basis points of the CRE going up, any -- is it -- anything there
Show response
Tim explained the delinquency uptick was from just 2 credits that paid on April 1, timing issue, not credit deterioration.
it jumped up nicely from 34.9% in the fourth quarter to 40.7%, and then you give it ex Comerica. Can you give us some color
Show response
Bryan said middle market activity picking up across both platforms. Corporate bank saw rebound with less capital markets payoff activity. Tax bill benefits driving more active spending. Tim added that less than 10% of loan growth came from private equity/capital (vs up to 80% at peers), and less than $100M funded data center exposure.
Calendar 2025 Q4
What do you see when does the turn more favorable? And what do you see for the C&I loan growth?
Show response
Tim cited strong production but utilization headwinds from corporate banking clients cleaning up balance sheets for M&A/CapEx positioning. NDFI balances down $600-700M while peers grew from that category. Middle market utilization dipped during government shutdown but rebounded. Wild card is 'chronic postponement syndrome', clients wanting stability before major multi-year investments.
can you give us an update on the integration? How is it progressing? And when will the customer conversion occur?
Show response
Tim said regulatory approvals came in less than 70 days after filing. Conversion pulled up to Labor Day from mid-October. No surprises from diligence. Referenced 'two x-ing the bank' exercise done after First Republic process to ensure systems and processes could handle a large acquisition. Confident Q4 2026 will hit 2027 deal model targets (19% ROTCE, ~53% efficiency).
Calendar 2025 Q3
give us some further updates or color on the Comerica transaction in terms of how it's been received internally at Comerica and maybe by their customers
Show response
Tim reported positive reception across employees, communities, and regulators. Regulatory filings expected complete by end of month. Framed deal as strength-bearing-strength or strength-pairing-opportunity, not weakness-filling. Synergies as percentage of combined company are quite manageable.
I know you have the tricolor issue, but is there a contagion risk in there?
Show response
Greg broke down NDFI portfolio: 33% REITs (no losses in 10 years), 24% payment processors/insurance/brokerage, 18% subscription facilities, 16% private capital warehouse, 9% consumer asset classes (where Tricolor sat). 92% of ABF through bankruptcy-remote SPV securitizations. No exposure to Cantor or First Brands names in the news.
Calendar 2025 Q1
what are some of the other areas aside from credit that you guys are looking at closely that you can manage to enable you to get through a slowdown
Show response
Tim highlighted deposit funding, expense discipline, and automation from technology investments as key levers beyond credit management.
Can you share with us your interactions with your commercial customers and, you know, since obviously, these changes in the economic environment
Show response
Tim provided extensive color from 50 client conversations: split 50/50 on tariff permanence, universally planning to push prices, no layoffs planned.
STTState Street Corporation10 questions · 6 reporting periods · 0 of 10 challenging
Calendar 2026 Q2
is this an average that you think you can get to during through the cycle
Show response
Woods confirmed the 100-150 bps operating leverage is an average, with a +/-50 bps rate move worth ~3-5 bps of NIM variability.
Calendar 2026 Q1
How much of it is structural—your scalable platform and mix shift—versus cyclical tailwinds like FX volatility
Show response
John emphasized organic growth across all fee line items as structural, not just environmental. Markets business reflects long-term client relationships, not just volatility. Even without environmental factors, attractive operating leverage opportunity exists. Ron argued scale importance has increased, technology, cyber, AI investments, and digital infrastructure all require scale that is hard for smaller players to replicate.
Calendar 2025 Q4
what are you looking forward to that would be a real benefit for State Street from that proposal?
Show response
Ron expects GSIB capital relief to be favorable though proportionally less beneficial than for balance-sheet-intensive peers. More importantly, the broader shift to risk-based, predictable supervision reduces administrative burden and improves operational predictability.
was it due to just better markets or did you do better with your customers?
Show response
Ron attributed the beat to three factors: conservative initial guide given economic uncertainty, better-than-expected execution (strong Alpha onboarding, development partner installations), and significant markets revenue growth post-Liberation Day volatility that was not in the forecast.
Calendar 2025 Q2
How as outsiders, can we measure that success as you achieve those deeper relationships?
Show response
Ron acknowledged the need for better disclosure on cross-selling metrics. Described how global institutional client base (asset owners, asset managers) is served across investment services, asset management, and markets. Firm-wide relationship managers now cover largest clients holistically vs prior product-specific sales approach.
how much was associated to market conditions moving higher?
Show response
Mark clarified the 10-K sensitivity (10% equity increase = ~3% servicing fee growth) applies to servicing fees only, not total fee revenue which was 12%. The 12% includes software, trading, and asset management. Confirmed market impact has been consistently positive year-over-year.
Calendar 2025 Q1
if these changes take place, can you share with us how it would impact you folks?
Show response
Ron noted trust banks already got some SLR relief legislatively. Incremental benefit limited but broader market benefits significant. Tier 1 leverage may also get attention.
can you give us some color where the growth is coming from and what type of risk might be associated with it?
Show response
Mark described loan growth across cap call, BDC, and CLO lending tied to private markets clients. Ron added they are not a big lender and deploy balance sheet to support fee business.
Calendar 2024 Q4
How large are you guys willing to allow the portfolio to grow to it relative to either capital or assets?
Show response
Eric noted peers have larger lending books as percentage of assets, STT's capital-light model supports continued growth while returning substantial capital to investors.
how has AI, artificial intelligence, played a role in this improvement? And then just overall, can you share with us your thoughts
Show response
Ron distinguished ML (already deployed in fund accounting, reducing NAV processing from 1.5 hours to under 15 minutes) from generative AI (still early, client data privacy concerns). AI client service chatbot expected this year.
KEYKeyCorp8 questions · 4 reporting periods · 0 of 8 challenging
Calendar 2026 Q2
what are the second derivative customers that and aside from the HVAC guys and plumbers
Show response
Gorman framed a multi-year power/distribution shortage as durable demand; Ramani flagged <$300M direct software exposure and professional-services (lawyers, consultants, accountants) as LLM-disruption watch areas within quarterly portfolio reviews.
Calendar 2026 Q1
Outside of those seven verticals, is there much opportunity for commercial lending
Show response
Chris noted verticals provide unique competitive advantage (middle market bankers call with IB), but also compete for commercial/payments customers outside verticals. Clark added recent quarters showing both vertical and broad-based geographic middle market growth, adding bankers in new geographies (Chicago, SoCal, Atlanta, family office).
How can you guys embrace AI to penetrate that client base and make it even more profitable
Show response
Chris sees AI as perfect application for mass affluent: homogeneous customer needs, perfect information from banking data, customers on other platforms getting poor service due to higher wealth thresholds. Already investing heavily in wealth platforms. More to announce in future.
What is the risk in payments
Show response
Clark identified two risk types: operational (fraud, security, especially through less-educated clients) and reputational (complex onboarding, daily client touchpoint expectations). Some credit risk in ACH and merchant but manageable. Proactive client outreach on security. Offensive lineman game where clients expect things to work.
Calendar 2025 Q4
what are you guys seeing there in terms of growth
Show response
Chris detailed composition: SFL (20 years, one charge-off), investment-grade REITs (entity-level lending, ~40% LTV), insurance companies. Some growth partly from reporting reclassification. Clark noted specialty finance head turned down more deals in 2025 than prior 15-20 years, maintaining structure integrity.
what your commercial C&I customers are feeling today versus, you know, nine months ago
Show response
Chris cited four factors improving sentiment: 1) adaptation to uncertainty, 2) tariff clarity, 3) tax bill with accelerated depreciation (60% of clients expect help), 4) strong business fundamentals with healthy cash generation.
Calendar 2025 Q3
What's your guys' view of that type of organic growth
Show response
Chris emphasized granular retail deposits are of paramount importance. 943 branches being upgraded, repositioned, some closed, some opened. Retail deposits grew 2% in quarter, 7% since financial crisis. Will continue investing to maintain and grow retail base.
Can you maybe give us some color on what you're seeing and what that might mean not only your improved profitability going forward
Show response
Chris described dramatic shift from layered process/documentation regulation post-GFC to safety-and-soundness focus (liquidity, capital, earnings). Regulators coordinating concurrent vs consecutive exams. Cyber team now focused on risks rather than exam prep.
TFCTruist Financial8 questions · 6 reporting periods · 0 of 8 challenging
Calendar 2026 Q2
What are you guys looking at for the second derivatives that could impact Truist where at some point
Show response
Rogers laid out his diversity, velocity and discipline framework and characterized AI exposure today as more opportunity than risk.
Calendar 2026 Q1
can you share with us in a downturn, what are the real risks in this portfolio for you folks
Show response
Maguire said NDFI modeled in stressed environments and actually performs better than aggregate C&I portfolio. BDC/private credit advance rates 60-70% with significant protection. Strong relationships, regular collateral inspections, borrowing base mechanics. Risk manifests through underlying company performance within structures.
Calendar 2025 Q4
What are you guys keeping your eye on that could kind of surprise us later in the year
Show response
Rogers said macro risks are top concern, economy holding up, employment as the index of financial services risk. Diversity of franchise mitigates micro concerns. Maguire added credit spreads at tights and fierce marketplace competition as tactical worries.
Calendar 2025 Q3
the size of that exposure, you know, how big was it? Second, just how'd you guys get involved
Show response
Bender confirmed First Brands exposure less than $200M, part of broader syndicate. Declined to provide further detail given early stage of the process.
Can you share with us how we are going to be able to measure the success that, you know, this AI infiltration into the banking industry and you guys in particular
Show response
Rogers said AI will be embedded fuel rather than separate initiative, success measured through disproportional growth and efficiency. ROTCE walk is 'fueled by AI.' Use cases span efficiency, client-centricity, and revenue growth/sales productivity.
Calendar 2025 Q1
Can you tell us, has competition changed or intensified
Show response
Rogers said Southeast always competitive but nothing unusual in pricing or structure; Truist has never been more competitive across all markets.
your numbers are not that excessive as some of your peers. Can you share with us those categories
Show response
Bender described NDFI as 13 subsectors across 20 asset classes, largest in REITs, regular-way business with strong risk governance. Rogers noted private credit competitive but Truist effective.
Calendar 2024 Q4
Can you share with us, where you see that going? Are you comfortable at these levels relative to the total pie
Show response
Rogers sees continued low double-digit IB CAGR focused on middle-market and existing clients, while also wanting payments and wealth to grow for revenue diversity.
CFGCitizens Financial Group7 questions · 6 reporting periods · 0 of 7 challenging
Calendar 2026 Q2
You also mentioned about the private credit funds are actively utilizing your facilities.
Show response
Swimmer quantified fund finance and subscription line growth and Van Saun separately addressed the CRE bottoming question.
is it going to take for more deal activity to really kick in?
Show response
Swimmer gave a specific pipeline read and timed the expected pickup to the fourth quarter and into next year.
Calendar 2026 Q1
When you go into a new market like Florida or California, now clearly, you're building your national brand, but it's I don't think it's yet at Bank of America level in terms of recognition. So how ...
Show response
First explored how CFG balances growth vs risk in new markets (FL, CA) and whether they lead with lending or treasury. Follow-up asked when banks can quantify AI's bottom-line impact with specifics. Big-picture strategy and technology questions.
Calendar 2025 Q4
In that $11 billion to $13 billion private bank related loans in 2026, can you break down what loan categories in the private bank you're seeing growth?
Show response
First question (on for John Pancari) broke down private bank loan categories and LDR trajectory. Second asked about AUM growth sources and bull market benefit. Third explored M&A consolidation opportunities. Deep franchise-building questions.
Calendar 2025 Q3
Are there any other points that we outsiders can look to since private credit has grown rapidly as you all know? That we can keep an eye on to see if there is any credit potential credit deteriorat...
Show response
First question asked what external indicators to monitor for private credit degradation. Follow-up on potential Washington housing policy actions to narrow mortgage spreads. Broader industry and policy questions.
Calendar 2025 Q1
Guys, can you share with us -- as a follow-up to your comments on the non-core loan portfolio, and in view of the sale of the non-core student loans, can you give us the pros and cons of selling th...
Show response
First asked pros/cons of selling entire non-core portfolio. Follow-up probed modest uptick in C&I non-accruals, acknowledging it was small but wanting color. Good credit-focused questions.
Calendar 2024 Q4
Bruce, can we take a step back for a moment? Obviously, we have a new administration coming in, and we're going to get a number of new heads of the different regulatory agencies. Maybe the most imp...
Show response
First question explored potential regulatory tailwinds from new administration across capital rules, supervision, fees, and M&A consolidation. Follow-up asked for baseball inning analogy on CRE office workout progress. Deep industry-level questions.
MSMorgan Stanley5 questions · 4 reporting periods · 0 of 5 challenging
Calendar 2026 Q2
What are you guys keeping an eye on so that something may change?
Show response
Ted said the firm watches for froth constantly, emphasizing higher highs and higher lows and durable client franchise business through cycles.
Calendar 2025 Q4
at what point do you really have to look at giving back maybe even more capital since you're you got an abundance of it already
Show response
Ted said in no rush despite buffer above 300bp and growing. M&A bar super high given integration lessons from four prior deals. Real stewardship of capital matters for valuation. CET1 requirement could go further down with regulatory relief, potentially widening buffer more. Will address when appropriate.
Calendar 2025 Q1
which is the one that you think will do best and which is the one that might slow down in activity?
Show response
Sharon identified workplace as most vulnerable (fewer stock grants, no IPO events). Self-directed seeing record activity. Adviser-led unsolicited trades up 50-100% in last two weeks.
Are you guys have any sense of where the are there any stresses going on in the market today?
Show response
Ted noted higher volumes and some derisking earlier in the week followed by strong auctions. For MS, engagement has been orderly with no systemic stress.
Calendar 2024 Q4
what risks or curveballs are you guys trying to keep your eyes on for this year?
Show response
Ted identified two risk buckets: end of financial repression (inflation/stagflation scenarios) and geopolitical uncertainty. Sharon added they constantly run stress tests.
Challenge rate by company
Every company this analyst questioned, most questions first. A company-level rate is shown from 3 questions; below that it is withheld.
| Company | Questions | Challenge rate |
|---|---|---|
| JPM JPMorgan Chase & Co. | 15 | 7%1 of 15 questions |
| GS The Goldman Sachs Group, Inc. | 14 | 0%none of 14 questions |
| PNC PNC Financial Services | 14 | 0%none of 14 questions |
| RF Regions Financial Corporation | 14 | 7%1 of 14 questions |
| C Citigroup | 13 | 8%1 of 13 questions |
| MTB M&T Bank | 13 | 8%1 of 13 questions |
| BAC Bank of America | 12 | 8%1 of 12 questions |
| WFC Wells Fargo | 12 | 0%none of 12 questions |
| NTRS Northern Trust | 11 | 0%none of 11 questions |
| USB U.S. Bancorp | 11 | 9%1 of 11 questions |
- JPMJPMorgan Chase & Co. · 15 questions7%1 of 15 questions
- GSThe Goldman Sachs Group, Inc. · 14 questions0%none of 14 questions
- PNCPNC Financial Services · 14 questions0%none of 14 questions
- RFRegions Financial Corporation · 14 questions7%1 of 14 questions
- CCitigroup · 13 questions8%1 of 13 questions
- MTBM&T Bank · 13 questions8%1 of 13 questions
- BACBank of America · 12 questions8%1 of 12 questions
- WFCWells Fargo · 12 questions0%none of 12 questions
- NTRSNorthern Trust · 11 questions0%none of 11 questions
- USBU.S. Bancorp · 11 questions9%1 of 11 questions
Show all 17 companies
| Company | Questions | Challenge rate |
|---|---|---|
| BNY BNY Mellon | 10 | 0%none of 10 questions |
| FITB Fifth Third Bancorp | 10 | 20%2 of 10 questions |
| STT State Street Corporation | 10 | 0%none of 10 questions |
| KEY KeyCorp | 8 | 0%none of 8 questions |
| TFC Truist Financial | 8 | 0%none of 8 questions |
| CFG Citizens Financial Group | 7 | 0%none of 7 questions |
| MS Morgan Stanley | 5 | 0%none of 5 questions |
- BNYBNY Mellon · 10 questions0%none of 10 questions
- FITBFifth Third Bancorp · 10 questions20%2 of 10 questions
- STTState Street Corporation · 10 questions0%none of 10 questions
- KEYKeyCorp · 8 questions0%none of 8 questions
- TFCTruist Financial · 8 questions0%none of 8 questions
- CFGCitizens Financial Group · 7 questions0%none of 7 questions
- MSMorgan Stanley · 5 questions0%none of 5 questions
Activity by reporting period
Questions recorded for each calendar quarter that companies’ reporting periods map to (not the call date), with the challenge rate for that period. Periods inside the range with no questions are shown as “No questions recorded”.
| Calendar period | Questions | Challenge rate | Companies |
|---|---|---|---|
| 2024 Q4 | 22 | 5%1 of 22 questions | 13 |
| 2025 Q1 | 30 | 3%1 of 30 questions | 16 |
| 2025 Q2 | 20 | 0%none of 20 questions | 10 |
| 2025 Q3 | 28 | 4%1 of 28 questions | 15 |
| 2025 Q4 | 31 | 3%1 of 31 questions | 17 |
| 2026 Q1 | 30 | 13%4 of 30 questions | 16 |
| 2026 Q2 | 22 | 0%none of 22 questions | 16 |
| 2026 Q3 | 4 | 0%none of 4 questions | 2 |
- 2024 Q422 questions · challenge rate 5% (1 of 22 questions) · 13 companies
- 2025 Q130 questions · challenge rate 3% (1 of 30 questions) · 16 companies
- 2025 Q220 questions · challenge rate 0% (none of 20 questions) · 10 companies
- 2025 Q328 questions · challenge rate 4% (1 of 28 questions) · 15 companies
- 2025 Q431 questions · challenge rate 3% (1 of 31 questions) · 17 companies
- 2026 Q130 questions · challenge rate 13% (4 of 30 questions) · 16 companies
- 2026 Q222 questions · challenge rate 0% (none of 22 questions) · 16 companies
- 2026 Q34 questions · challenge rate 0% (none of 4 questions) · 2 companies
Topics
Topics tagged on this analyst’s questions.
- Credit53
- Demand44
- Competitive Dynamics36
- Regulation Policy33
- Macroeconomic32
- Capital Allocation29
- Revenue Growth25
- M&A15
- Margin15
- Innovation & R&D13
Show all 18 topics
- Geographic Expansion10
- Cloud & AI6
- Capex Investment5
- Trade Tariffs4
- Guidance Reliability3
- Cost Pressure3
- Pricing1
- Subscriber Growth1