Start 30 days free, no card. Full Pro access for a month, then decide. Start free
Analyst
Matt O'Connor
Period: Reporting periods mapped to calendar 2024 Q4 – 2026 Q3 (8 quarters).
- Questions
- 106on tracked calls
- Challenge rate
- 13%14 of 106 questions
- Companies
- 14questioned at least once
- Reporting periods
- 8with questions
These figures cover the whole profile: every tracked question, all reporting periods.
How to read these numbers
Challenge rate is the share of questions that pushed back, pressed for specifics or questioned management’s assumptions. It describes how questions were asked on the calls tracked here; it does not measure whether any view turned out to be right.
Rounding. Rates are rounded to whole percentages, so a small share can show as 0% even when some questions were challenging. The count beside each rate is exact; “none of N questions” means no question was challenging.
No questions recorded. “—” means there is nothing to calculate: no questions were recorded for that period on the calls tracked here. It does not mean there was no activity.
Fewer than 3 questions. A company-level rate is withheld when fewer than 3 questions were recorded for that company; the questions are still counted everywhere else.
Small samples. Profiles with fewer than 10 questions are marked Limited sample.
Reporting periods. Questions are grouped by the calendar quarter each company’s fiscal reporting period maps to, not by the date of the call. Periods without a calendar mapping are listed separately under their fiscal label.
Questions asked
Grouped by company, most questions first. Open a company to read its questions, newest reporting period first.
Showing 106 of 106 questions from 14 companies
BACBank of America11 questions · 7 reporting periods · 2 of 11 challenging
Calendar 2026 Q3
It seems like the loan growth accelerated towards the end of the quarter
Show response
Said core middle market, business banking, small business and card growth is steady while volatility sits in warehouse and bridge loans.
isn't there a risk that deposit pricing picks up more than maybe you and others have assumed
Show response
Pushed back on the risk, citing $2 trillion in deposits against $1.2 trillion in loans and a 149 basis points deposit cost.
Calendar 2026 Q2
The guidance for this year is essentially to be up 8%. What is that ex markets?
Show response
Alastair deferred the precise ex-markets figure to offline but said markets NII is flattish, so most growth comes from Global Banking; partial.
Calendar 2025 Q4
how sustainable is that
Show response
Alastair guided mid-single-digit loan growth in NII assumptions, led by commercial with consumer categories picking up. No reason to expect materially lower than 2025's ~$20B/quarter pace.
I know at Investor Day, you talked about accelerating the growth there
Show response
Alastair confirmed card growth has picked up sequentially for 3-4 quarters. Investments in World Cup partnership, enhanced rewards, co-brand partners, and June cash back offering. Card remains front of consumer strategy.
Calendar 2025 Q3
how sensitive you are to lower medium and long term rates
Show response
Alastair broke down 100bps instantaneous rate sensitivity: ~80% from short-end (daily repricing), ~20% from long-end (fixed rate asset repricing). Total -$2.2B NII impact from 100bps decline, +$1B from 100bps increase.
any updates on that as you think about the medium term outlook
Show response
Alastair confirmed NIM target unchanged at 2.2-2.3%, now above 2% with 7bps sequential improvement in Q3. Team knows what needs to be done to continue the march higher.
Calendar 2025 Q2
do you get back into that kind of just a couple of percent growth or how should we think about it
Show response
Brian confirmed the sustainable model is a couple hundred basis points of net expense growth offsetting 3-4% inflation with efficiency gains. Operating leverage returning as NII reaches record levels.
Can you just kind of circle back to the cost versus what you were thinking previously
Show response
Brian attributed $400M of YoY expense growth to revenue-related incentives in Wealth Management and market-based transaction costs. AML-related headcount of 1,000-2,000 now tipping over.
Calendar 2025 Q1
it's not that clear to me that you're gonna use all the capital that you're generating and the excess from organic growth
Show response
Brian confirmed business capital demands grow slower than capital generation, leaving room for continued buyback acceleration beyond $4.5B.
Calendar 2024 Q4
if there was some relief on capital, are there areas that you would incrementally lean into?
Show response
Brian stated no businesses are capital-constrained, with growth decisions driven by risk appetite rather than capital availability.
JPMJPMorgan Chase & Co.10 questions · 6 reporting periods · 2 of 10 challenging
Calendar 2026 Q3
I was hoping you could talk more about how you are growing noninterest bearing deposits
Show response
Barnum credited exceptionally strong net new checking account growth and the brand, while watching migration to higher beta products as rates rise.
the noninterest bearing deposits, which I think are more kind of in the commercial corporate side of things
Show response
Dimon said most noninterest-bearing deposits are consumer; Barnum said wholesale deposits are a bit more competitive and ECR reporting inflates them.
Calendar 2026 Q2
Is this as good as it gets, or, and I know you've kind of flagged some of the risks out there
Show response
Dimon said conditions are close to as good as it gets but durability is unknown, and Barnum flagged deposit-beta convexity risk if rates rise sharply.
Calendar 2026 Q1
any updated thoughts on how to think about capital allocation going forward?
Show response
Dimon prefers deploying capital through client-focused business building over buybacks. Sees huge capital needs globally in remilitarization, infrastructure, data centers. Prefers buying back stock only at a real discount.
It's been amazingly strong this quarter, the last few years, really no matter whether markets are good or bad
Show response
Dimon framed it as serving huge global investors with $350T in assets. Barnum added that revenue growth partially reflects more capital deployment with healthy but below-firm-average returns.
Calendar 2025 Q2
any pressure from Commercial and Corporate customers to try to offset the tariff impact
Show response
Dimon and Barnum both said no tariff-linked pricing pressure. Normal competitive pricing conversations but nothing attributable to tariffs.
Calendar 2025 Q1
if we look at the delinquencies for the home lending, they increased both Q2 and year-over-year. Is that just some of the noise from the First Republic deal
Show response
Barnum said he hadn't looked at that metric and it wasn't important enough to get raised. Dimon suggested it could be First Republic accounting. Promised to follow up.
Any comments in terms of changing patterns on the consumer card spend? There's been headlines and travel kind of going down. Just talk about some of the puts and takes in that up 7% year-over-year
Show response
Barnum detailed airline spend weakness but questioned it as broader indicator. Noted front-loading in tariff-exposed categories. Said lower-income segment showing no distress despite relatively weaker patterns.
Calendar 2024 Q4
there's been some reports about you further expanding the consumer banking business globally, and I guess I just want to push on that
Show response
Barnum pushed back on comparison to other banks' failed international consumer efforts, said strategy is different and initiative is going well.
It seems like you guys have backed off the view that you're materially over-earning on net interest income
Show response
Barnum gave nuanced answer acknowledging deposit margin compression may be sustainable for now, but unclear through full cycle. Dimon confirmed NII normalization.
MTBM&T Bank10 questions · 6 reporting periods · 3 of 10 challenging
Calendar 2026 Q2
Just remind us kind of what that opportunity might be more broadly speaking in CRE
Show response
Bible described CRE evolving from balance-sheet-only lending to an originate-and-sell platform spanning RCC, CRE Warehouse, affordability and institutional CRE.
Would you say we fully have normalized here? Or still some kind of both opportunity for criticized to come down
Show response
Bible said non-accruals are near a two-decade low while criticized loans, including 24% of office CRE, still have room to decline over the next year or two.
Calendar 2025 Q4
the trading revenues have stepped up each of the last two quarters to $18 to $19 million. Remind me, like, has there been a change
Show response
Bible said trading revenue reflects growing customer swap business under Hugh Giorgio. Plan to break out capital markets and investment banking as a separate line item after GL conversion. Growing really nicely.
some color in terms of net checking account growth, what you're seeing from a competitive landscape
Show response
Bible said competition unchanged, competitive but not worse or easier. Different pricing strategies by market density. Operating account/checking account is first priority across all business lines. Focused on growing net new checking accounts.
Calendar 2025 Q3
why we're seeing these events now, you know, with rates kind of coming down? I thought that would have taken the pressure off
Show response
Bible attributed credit stress to prolonged high rates hitting lower-end consumers and small businesses. MTB tightened in small business and leasing. Some private equity-backed companies struggling. Rich Berry set up specialty verticals for leverage lending and other higher-risk areas.
do you still feel like there's enough visibility where you could evaluate it, or are there enough red flags
Show response
Bible said M&A credit diligence starts with cultural fit and underwriting alignment. Referenced Peoples United as example of known good culture. Must ask questions and dig until satisfied, fundamentals matter most.
Calendar 2025 Q2
This big drop that you are down to eight and a half or $8.4 billion, how does that compare to a few years ago?
Show response
Bible said criticized peaked a few years ago and has been declining for two years. Goal is to reach levels about half of peak within next couple of years.
the MIOS reserve, the $20 million for unfunded credit commitments, did you comment on what that related to?
Show response
Bible explained MTRCC Fannie Mae DUS program losses from four idiosyncratic clients: manufactured housing (discontinued pilot program), university multifamily (foreign student decline), senior living, and renovation with fire/flood. 22-year history with only $7M prior losses. Expects reserves to normalize.
Calendar 2025 Q1
You guys added a little bit to the loan loss reserves, even though the loans were down and the credit metrics were better
Show response
Bible explained macro overlay increased weighting on downside scenario, unemployment to ~5%, GDP near zero. Provision would have been $110M vs $130M actual without adjustment.
Calendar 2024 Q4
do you feel like you need maybe a broader product set, both to boost kind of the contribution of fees to overall revenue?
Show response
Bible confirmed capital markets/IB build-out underway, noted Blackstone RCC relationship, subservicing strength, and ICS expansion into Europe.
TFCTruist Financial10 questions · 7 reporting periods · 2 of 10 challenging
Calendar 2026 Q2
I was hoping you could just aggregate how much loan runoff there is from what you mentioned, the RV marine book
Show response
Sized each portfolio, gave the weighted average life of two and a half to three years, and framed it as acceleration rather than a new decision.
are you right-sizing auto? Or as of now, at least planning to fully exit it?
Show response
Clarified right-sizing rather than exit and added the two CLNs completed on roughly half of an $11 billion prime auto reference pool.
Calendar 2026 Q1
why don't we see a little bit more on the commercial side this quarter? And why not more optimistic on the year
Show response
Rogers said commercial corporate banking up 8% YoY with good momentum. Focus on returns, 22% more new relationships, 60% with payments, higher revenue per client. At-bats smaller but batting average high. Consumer intentionally throttled in lower-return areas like indirect auto; specialty lending up 7.5% with seasonal production acceleration ahead.
Calendar 2025 Q4
as you think about the restructuring and severance costs, for '26, do you think there'll be anything meaningful
Show response
Maguire said merger-related charges becoming less significant. Severance and facilities charges will continue but expected to be modestly lower in 2026. Difficult to forecast given their nature. Moving to GAAP-only expense reporting.
Calendar 2025 Q3
I just wanted to come back to the capital levels and buyback commentary and get a sense of if there's flexibility to kind of lean in the buybacks
Show response
Rogers said $750M/quarter should be viewed as floor with capacity to increase, while maintaining conservative capital structure. Defining speed and slope to 10% CET1 by end of 2027. Won't react to two days' market volatility.
You had a lot in commercial real estate. We've heard about some refinancing away from the banks there. Just wondering what drove that
Show response
Rogers described CRE increase as inflection after prior decreases, driven by REIT relationships and shorter duration business with capital markets activity. Milsaps added prepayments load was a factor.
Calendar 2025 Q2
I was surprised, like, how low the number was then your characterization of June is kind of being more normalized
Show response
Rogers explained public finance disruption was idiosyncratic to Truist's mix, M&A deals deferred not lost and many back in market. June returned to normal run rate.
Calendar 2025 Q1
Can you elaborate on some of the areas that you're targeting for cost saves
Show response
Rogers described continuous improvement from 2023 efficiency program, consolidation, spans/layers, offsetting investments in digital, talent, risk. Maguire sized restructuring at $40-50M remaining.
Calendar 2024 Q4
Can you guys talk about how you're thinking about targeted capital levels over time
Show response
Maguire confirmed ~10% CET1 target including AOCI, noted regulatory changes in motion, current 11.5% (9.6% adjusted for AOCI) with potential for updated perspective as rules evolve.
what's the duration of the securities book? I know you had some adds this quarter or last two quarters
Show response
Maguire provided AFS duration in low 3s (post-Spring repositioning), HTM closer to 7%, blended mid-4s on a combined basis.
WFCWells Fargo10 questions · 7 reporting periods · 1 of 10 challenging
Calendar 2026 Q3
how far along are we into the seasoning of some of the kind of promos that you've done?
Show response
Mike said early vintages perform as expected, originations should hold at 600,000 to 700,000 cards a quarter, and profitability builds next year and the year after.
how you're able to kind of maintain reasonable returns there, spreads -- in light of some others pulling back
Show response
Mike cited the Volkswagen and Audi relationship, other OEM flow and modest near-prime lending at about 5% of originations, and warned higher rates could compress returns.
Calendar 2026 Q2
Any way to estimate how much of a drag there is from those new cards and related promotions as we think about the credit card yield?
Show response
Mike did not quantify the drag but said lower-cost branch and direct acquisitions and maturing vintages should lift yields over the next couple of years.
Calendar 2025 Q4
talk about the environment for commercial real estate, broadly speaking
Show response
Mike described strong demand ex-office across multifamily, industrial, and data centers. Office market bifurcated: newer Class A in vibrant cities doing well with strong CMBS executions, while older stock has stabilized but continues to work through. Overall good demand and activity levels.
Calendar 2025 Q3
how do you get there? It's a pretty big step up from where you are now
Show response
Mike cited this quarter as their highest IB fee quarter ever. Will continue methodical wallet share growth by adding coverage in technology sub-sectors and M&A. Charlie added they talk about top five as a waypoint, not endpoint, and will continue disciplined buildout leveraging existing corporate relationships and credit exposure.
Calendar 2025 Q2
provide some clarity on the net interest income ex markets this quarter
Show response
Mike declined to provide NII ex-markets breakdown but noted trends outside markets are pretty stable and largely consistent with expectations. Higher payment rates in cards muting balances slightly, cash rebalancing into higher yields has stabilized.
the lower tax rate this quarter. And somewhat related just the impact of the new legislation reducing clean energy tax credits
Show response
Mike noted clean energy tax credit impact is a few years out. Q2 tax rate was lower due to California revenue attribution change and other items. Long-term tax rate expected to remain in high teens.
Calendar 2025 Q1
how much benefit there is still to come from know, call it natural passage of time
Show response
Mike cited broad-based opportunities: automation, real estate reduction, third-party expenses, operating losses, hundreds of activities ongoing with almost no part of the company fully optimized.
Calendar 2024 Q4
even if we strip out the fair value adjustment, the trading was still down year-over-year
Show response
Mike attributed the decline to tough comps from a strong Q4 2023, noting nothing abnormal underlying. Charlie emphasized their business is materially smaller and less complex than peers.
how do we think about the rate sensitivity to your net interest income
Show response
Mike confirmed marginal asset sensitivity, noting the balance sheet has naturally become less sensitive over recent quarters.
PNCPNC Financial Services9 questions · 7 reporting periods · 0 of 9 challenging
Calendar 2026 Q2
a lot of the revenues in the industry are being driven by some of these biggest bigger headline deals and yet your revenues were so strong.
Show response
Reilly detailed broad capital markets strength led by a record Harris Williams, with loan growth feeding derivative activity.
Calendar 2026 Q1
Where are you right now, and what are you more concerned about protecting—downside or upside?
Show response
Bill confirmed zero duration in equity, economically flat to overall rate movement. Continued locking in forward curve rates during volatility spikes in the belly of the curve. Provides certainty for 2026 and even 2027-2028. Strong NII trajectory for next couple years not dependent on trading away future.
Anything interesting to point out there?
Show response
Bill explained MSR hedging losses were purely a realized vs implied volatility issue, negative convexity book gets hurt when realized vol exceeds implied. Not a trading error or structural issue. Through time, this line typically produces ~$10M positive. Residential and commercial offsets limited the damage.
Calendar 2025 Q4
give us a full picture of how you're positioned from here for changes in absolute rates
Show response
Rob confirmed largely rate-neutral positioning, NII guide not reliant on rate cuts. Bill explained: front-end balanced between loan yield and deposit cost; longer-term exposed to reinvestment rates but locked via forward-starting swaps at opportunistic times. Program continues from 2025.
Calendar 2025 Q3
thoughts on just leaning in from your organic point of view, whether it's you know, additional ramp up in branches
Show response
Bill noted branch build pace already 2-3x prior year with 150 builds in progress. Sites selected and construction ongoing. Internal capabilities scaling to accelerate further. Most potential M&A targets don't have the retail share PNC needs, branches are wrong location, brokered deposits, weak retail relationships. Organic is the answer.
Calendar 2025 Q2
I just wanted to get any thoughts you have on deposit pricing and how you're thinking about growth
Show response
Rob noted rate paid may drift up slightly on mix, not step change. Bill revealed internal debate on whether to be more competitive on rates in expansion markets to gain share faster, though primary focus remains DDA household growth.
Calendar 2025 Q1
how is the balance sheet positioned here for movements on both the short and and long end?
Show response
Bill explained: more front-end cuts marginally positive this year. Longer-term NII trajectory into 2026-27 depends on term rates staying high. Forward-starting swaps locking in known repricing outcomes. Current rate environment is favorable.
Calendar 2024 Q4
on a core basis, the expenses are going up 3%. And obviously, you're leaning into some areas on investment. Is that kind of a good medium-term run rate?
Show response
Rob confirmed 3% core expense growth is typical. Bill emphasized investment is growth-oriented (branches, tech, data centers), not catch-up spending.
do you have any targeted capital level either on a stated CET1 or adjusted for AOCI?
Show response
Rob confirmed no explicit CET1 target due to rules in flux. Substantial capital flexibility above 7% minimum. Capital ratios likely to build further.
Show 8 more companies
USBU.S. Bancorp9 questions · 6 reporting periods · 1 of 9 challenging
Calendar 2026 Q2
It's $1.6 billion. It seems like a pretty meaningful refresh switching over to Mastercard.
Show response
Kedia framed Amazon as strategic entry into small business with growth optionality, but said they will know more after converting the book.
Calendar 2025 Q4
I was hoping you could give a quick update on your branch strategy.
Show response
Gunjan explained closures are mostly legacy in-store branches; investing $200M annually in multi-client hub model; Denver renovation complete; no change to organic growth focus, no bank M&A.
how much more refurbishing or retrofitting is there still to do for the traditional branches?
Show response
John described $200M as a consistent ongoing program; several hundred branches remodeled in 2025 with similar pace expected in 2026; Gunjan emphasized branches are always-on, not a one-time project.
Calendar 2025 Q3
If the forward curve plays out versus your rate assumptions without the direction positive or negative for your net interest margin?
Show response
Forward curve has more cuts than USB assumes (positive for funding costs) but lower long-end rates (negative for repricing); net roughly neutral.
Calendar 2025 Q2
Any outlook comments on credit, the charge-offs have been amazingly stable
Show response
All credit metrics stable to improving; card NCOs expected lower in 2025 vs 2024; overall NCO ratio expected to remain stable or improve in coming quarters.
Calendar 2025 Q1
ex day count, if you take the midpoint, it's relatively flat. And I guess I don't know why not grow a little bit
Show response
John confirmed growth expected; wider range reflects market volatility and uncertainty. One extra day worth ~$20M.
often there's an upfront drag as you kind of ramp up those loans and then obviously get paid back on the other side
Show response
Gunjan said investment managed carefully to not change fee growth dynamics; creates pipeline strength 18-24 months out.
Calendar 2024 Q4
I was wondering if you could talk about the trends in commercial products revenue. It was up nicely year-over-year, but was a little bit lower
Show response
Growth from derivative activity, loan syndication, bond underwriting, and new products (ABS, commodities desks); 20% came from new product initiatives.
I noticed some seasonality on the period end, but they were down a little bit this quarter for the third quarter in a row
Show response
John Stern explained ending balances fluctuate significantly; Q3 ending was unusually high making Q4 comparison look weak. Q1 deposits seasonally decline.
CCitigroup7 questions · 5 reporting periods · 1 of 7 challenging
Calendar 2026 Q3
How far along are you in kind of the drag of those initiatives as you think about the revenues.
Show response
Luchetti tied the drag to rewards and partner profit sharing and cited 5-6% annual growth in spend, borrow and acquire, without saying how far along it is.
Just remind us that there is, opportunities to move some of those balances to the general purpose.
Show response
Fraser said several private label partners are discussing a pivot to co-brand cards, without addressing other strategic options.
Calendar 2026 Q2
what the latest thoughts are on the timing and why not maybe sooner just given the positive macro backdrop
Show response
Fraser said no further Banamex sales in 2026, with deconsolidation expected early 2027 followed by an IPO.
Calendar 2025 Q2
Just wanna get a sense of what you're assuming for kind of severance the rest of the year
Show response
Mason indicated $500M of $600M full-year severance already incurred through Q2, meaning meaningful reduction in 2H plus associated comp savings.
Calendar 2025 Q1
often one q is the high watermark. So if you trickle down a little bit from here
Show response
Mason maintained full-year $53.4B target, expecting Q2 tick up for transformation and data investment before trending down.
Calendar 2024 Q4
did you talk about the pace of those two levels in your '25 and '26 expense guidance
Show response
Mason did not quantify specific increases but confirmed continued investment with offsets from org simplification, stranded cost reduction and productivity savings.
How do you know you are spending enough and in the right ways to address your goals in the transformation
Show response
Fraser expressed confidence from the annual planning process, citing forensic knowledge of target states and required investments.
RFRegions Financial Corporation7 questions · 6 reporting periods · 1 of 7 challenging
Calendar 2026 Q2
Was hoping to dig into some of the traditional banking fees. Slide seven, you split out the consumer
Show response
Quantified treasury management penetration and addressed the overdraft-as-risk-indicator concern with cohort-level monitoring detail.
Within capital markets, how big is this muni deal in terms of revenue impact, or is it just kind of a rounding error?
Show response
Characterised the impact qualitatively as modest near term without sizing the revenue contribution.
Calendar 2026 Q1
some of these categories, if you look year-over-year, the growth was a little bit less than I would have thought
Show response
Anil Chadda explained Q1 is cyclically low for consumer fees with peak in Q2. Year-over-year comparison muted by one-off expense treatment changes. Expects consumer service charges and card fees to peak in Q2 and hold at that level.
Calendar 2025 Q4
how do you think about that leverage? You do have a good slide in there showing a lot of maturities coming in the next couple of years
Show response
David Turner said CRE derisking does not constrain future growth when properly compensated for risk. Multifamily math improving as rates decline, reducing developer equity requirements. John Turner added strong real estate banking teams with diversified product capabilities positioned for growth on both balance sheet and income statement.
Calendar 2025 Q2
I was just wondering if you could size how much runoff there's still to do and the timing of that on the commercial side
Show response
John Turner quantified $400-500M remaining targeted commercial runoff for 2025. Consumer runoff negligible. Production increases and declining runoff drag should improve net loan growth trajectory into 2026.
Calendar 2025 Q1
The service charge line grew nicely year over year. And then also link quarter where normally there is some seasonal pressure
Show response
David Turner attributed growth to new checking accounts. John Turner added treasury management relationships grew 9% last year driving service charge and TM revenue growth.
Calendar 2024 Q4
just on some of the other fee categories besides Capital Markets, I don't know if there's seasonality or usually strong 3Q levels
Show response
David Turner detailed Capital Markets episodic nature ($80-90M near-term, working to $100M), HR asset noise of ~$15M, rewards liability adjustment in card fees. Thorough breakdown.
CFGCitizens Financial Group6 questions · 5 reporting periods · 0 of 6 challenging
Calendar 2026 Q2
hoping to ask about succession given some of the media articles out there that have been covering the topic of late
Show response
Van Saun described the board process and Coughlin's expanding remit but gave no timeline, deflecting the timing element.
So is it getting harder to do some of these build for those reasons?
Show response
Coughlin said talent attraction has not slowed and gave concrete PBO expansion targets of 15 to 16 by end of 2027.
Calendar 2025 Q4
I want to ask about the deposit growth assumption. I found it interesting. I think it's what's driving the higher net II outlook, but your earning asset growth is actually a bit above the loan growth.
Show response
Noted earning asset growth guide exceeds loan growth, asked about deposit growth assumptions and what drives the gap. Follow-up on securities portfolio build and liquidity positioning. Technical balance sheet questions.
Calendar 2025 Q2
I was hoping you could just elaborate a little bit on the reimagining the bank initiative. Maybe any color if there's kind of a point person running it and how it's different from the top initiativ...
Show response
Two focused questions on the Reimagining the Bank initiative: elaboration on scope, point person, and differentiation from prior TOP programs, then whether upfront costs would require notable items or could be self-funded.
Calendar 2025 Q1
The service charges were quite strong year-over-year and you mentioned cash management, which I think is pretty straightforward and then also overdraft. Just elaborate on the overdraft?
Show response
Two specific fee line questions: strong service charges driven by overdraft and cash management, and year-over-year credit card fee decline. Detailed follow-ups exploring underlying drivers.
Calendar 2024 Q4
Just on the timing of the ROTCE targets that you laid out, medium term, is that implied for 2027 or just on the liquidity on that?
Show response
Two concise questions: timing of 16-18% ROTCE target and whether operating leverage accelerates beyond 2025. Straightforward clarification-seeking with no pushback.
KEYKeyCorp6 questions · 4 reporting periods · 0 of 6 challenging
Calendar 2026 Q2
you guys could elaborate on the small deal that you did within the investment bank
Show response
Gorman described the Clearwater UK acquisition as an M&A boutique JV partner of six years, extending cross-border distribution to buttress Key's middle-market advisory franchise for offense and defense.
Calendar 2025 Q4
what you're seeing across your customer base there and how you think about the leverage to Key
Show response
Chris noted CRE flat average, up 3% period-end in 2026. Only $12B on balance sheet but places even more into markets. Bid-ask coming together. Clark detailed CRE business components: banking (lending + capital markets) growing 6-8%, servicing down from record 2025. $1B+ escrow deposits shifting from fees to NII (~$40M annual fee offset). Commercial mortgage servicing expected $50-60M/quarter in 2026.
Calendar 2025 Q2
any updated strategic thoughts on consumer lending
Show response
Chris identified HELOC as $2-3 billion opportunity. Client base is older with home equity, unlikely to move, good candidates for tapping equity. Already in the business, ramping up.
Can you frame how far along you are in terms of adding the 10% bankers across the businesses
Show response
Chris confirmed front-ended recruiting tied to bonus season. Did not provide specific percentage completion by category.
Calendar 2024 Q4
I think I heard you mention the NIM could reach 2.8% in the fourth quarter if loan growth tracks what you're expecting
Show response
Clark clarified NIM guidance at 2.7%+ with potential to approach 2.8% with stronger loan growth.
how do you get the company kind of more front-footed like, hey, we've got all this capital
Show response
Chris emphasized investment continued throughout the RWA diet. Hired teams in Chicago and Southern California, investing in wealth, IB, and technology.
GSThe Goldman Sachs Group, Inc.5 questions · 3 reporting periods · 0 of 5 challenging
Calendar 2026 Q1
any early benefits from those 3 deals and partnerships that you've announced the last few months
Show response
Solomon highlighted Innovator positions GS in top 10 active ETF providers, Industry Ventures driving wealth synergies, and early results from all three deals are encouraging.
it seems like it's tracking better than that target you had and wondering what the drivers of that are
Show response
Coleman noted 9% inflows vs 5% annual target, attributed to strong engagement across AWM. Cautioned it could ebb/flow quarterly but remains focused on driving it higher.
Calendar 2025 Q4
I was hoping to follow-up on the 5% long-term asset flow target within wealth
Show response
Solomon said 5% target reflects accountability and laser focus. Track record supports it. Wealth management is highly fragmented with mid-single-digit leading share.
Calendar 2025 Q1
we expect by the end of 2026, we'll have sold down the vast majority of exposures versus where we began
Show response
Coleman confirmed HPI now at $8B+ from $30B several years ago. Committed to selling vast majority by end of 2026.
Anything to call out on that because, again, like the standardized RWAs fairly went up
Show response
Coleman credited nimble financial resource management with keen focus on risk. Strong results on a resource-adjusted basis.
HBANHuntington Bancshares4 questions · 3 reporting periods · 1 of 4 challenging
Calendar 2025 Q4
the fee guide seemed better than I had even adjusting for like, $80 to $90 million. So maybe some details in terms of what are the key drivers
Show response
Zach outlined fee acceleration: 2025 core fees grew 7%, key areas at 8%. Expects 1-2% acceleration across payments, capital markets, and wealth management in 2026. Plus $80-90M from new capital markets divisions and Veritex contribution.
You gave the expense impact from the capital market deals? You said it added about 1% to the expense base. How about on the fee side
Show response
Zach clarified TM Capital and Janney contribute $80-90 million in revenues above expenses. Correction from the transcript suggests expenses slightly above revenues initially.
Calendar 2025 Q2
how do you think more medium term, like whether it's the lower end or the higher end of that 9% to 10%
Show response
Zach expects to drive toward midpoint of 9-10% range while funding growth and beginning gradual buybacks post-Veritex close. Internal capital generation creates flexibility.
Calendar 2025 Q1
when I looked at the upgrades to past, and the pay downs, they were both down a decent amount. I'm just wondering if you guys also view that as kind of, like, a very early indicator
Show response
Brendan attributed criticized asset increase largely to timing with March closings slipping into April, about a third of the 8% increase. Steve more bullish, expecting further improvement.
FITBFifth Third Bancorp2 questions · 1 reporting period · 0 of 2 challenging
Calendar 2024 Q4
Are there kind of different themes in the large corporate, meaning they're less pressured by labor?
Show response
Tim said middle market should grow slightly faster than corporate. Bryan noted larger companies navigate labor better due to investment capacity and pricing power.
your middle market customers, the biggest thing that they're highlighting is still some challenges in labor
Show response
Tim detailed sector-specific approaches: manufacturing investing in automation/robotics, healthcare hoping for nursing supply, services sector concerned about demographics.
Challenge rate by company
Every company this analyst questioned, most questions first. A company-level rate is shown from 3 questions; below that it is withheld.
| Company | Questions | Challenge rate |
|---|---|---|
| BAC Bank of America | 11 | 18%2 of 11 questions |
| JPM JPMorgan Chase & Co. | 10 | 20%2 of 10 questions |
| MTB M&T Bank | 10 | 30%3 of 10 questions |
| TFC Truist Financial | 10 | 20%2 of 10 questions |
| WFC Wells Fargo | 10 | 10%1 of 10 questions |
| PNC PNC Financial Services | 9 | 0%none of 9 questions |
| USB U.S. Bancorp | 9 | 11%1 of 9 questions |
| C Citigroup | 7 | 14%1 of 7 questions |
| RF Regions Financial Corporation | 7 | 14%1 of 7 questions |
| CFG Citizens Financial Group | 6 | 0%none of 6 questions |
- BACBank of America · 11 questions18%2 of 11 questions
- JPMJPMorgan Chase & Co. · 10 questions20%2 of 10 questions
- MTBM&T Bank · 10 questions30%3 of 10 questions
- TFCTruist Financial · 10 questions20%2 of 10 questions
- WFCWells Fargo · 10 questions10%1 of 10 questions
- PNCPNC Financial Services · 9 questions0%none of 9 questions
- USBU.S. Bancorp · 9 questions11%1 of 9 questions
- CCitigroup · 7 questions14%1 of 7 questions
- RFRegions Financial Corporation · 7 questions14%1 of 7 questions
- CFGCitizens Financial Group · 6 questions0%none of 6 questions
Activity by reporting period
Questions recorded for each calendar quarter that companies’ reporting periods map to (not the call date), with the challenge rate for that period. Periods inside the range with no questions are shown as “No questions recorded”.
| Calendar period | Questions | Challenge rate | Companies |
|---|---|---|---|
| 2024 Q4 | 20 | 20%4 of 20 questions | 12 |
| 2025 Q1 | 15 | 20%3 of 15 questions | 12 |
| 2025 Q2 | 16 | 13%2 of 16 questions | 12 |
| 2025 Q3 | 9 | 22%2 of 9 questions | 6 |
| 2025 Q4 | 15 | 0%none of 15 questions | 11 |
| 2026 Q1 | 8 | 25%2 of 8 questions | 5 |
| 2026 Q2 | 15 | 0%none of 15 questions | 11 |
| 2026 Q3 | 8 | 13%1 of 8 questions | 4 |
- 2024 Q420 questions · challenge rate 20% (4 of 20 questions) · 12 companies
- 2025 Q115 questions · challenge rate 20% (3 of 15 questions) · 12 companies
- 2025 Q216 questions · challenge rate 13% (2 of 16 questions) · 12 companies
- 2025 Q39 questions · challenge rate 22% (2 of 9 questions) · 6 companies
- 2025 Q415 questions · challenge rate 0% (none of 15 questions) · 11 companies
- 2026 Q18 questions · challenge rate 25% (2 of 8 questions) · 5 companies
- 2026 Q215 questions · challenge rate 0% (none of 15 questions) · 11 companies
- 2026 Q38 questions · challenge rate 13% (1 of 8 questions) · 4 companies
Topics
Topics tagged on this analyst’s questions.
- Revenue Growth28
- Competitive Dynamics25
- Capital Allocation19
- Demand18
- Credit17
- Margin16
- Macroeconomic11
- Cost Pressure11
- M&A5
- Geographic Expansion4
Show all 19 topics
- Regulation Policy4
- Capex Investment4
- Pricing3
- Guidance Reliability3
- Labor Market2
- Product Launch2
- Trade Tariffs2
- Subscriber Growth1
- Innovation & R&D1