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Top analysts & firms
All analyzed callsNot limited to the selected quarter · analysts and firms with 2 or more questions
What does “challenging” mean?
Percentage of questions scored as challenging — where the analyst pushed back, pressed for specifics, or questioned management's assumptions.
Most active analysts
Analyst
Firm
Questions · challengingPercentage of questions scored as challenging — where the analyst pushed back, pressed for specifics, or questioned management's assumptions.
Questions · challengingPercentage of questions scored as challenging — where the analyst pushed back, pressed for specifics, or questioned management's assumptions.
Citizens delivered Q1 EPS of $1.13 with a 12.2% RoTCE, posting record Q1 fees and over 700 basis points of operating leverage. The Private Bank now represented 10% of pretax income at a 25-plus percent ROE with $16.6 billion in deposits. Noninterest income was up 11% year-over-year with capital markets surging 34%. NIM expanded to 3.14%, and regulatory capital proposals could deliver approximately 10% RWA reduction.
Key themes
6
positive📊 company
Record Q1 Fees And 700bp+ Operating Leverage
EPS $1.13 with ROTCE 12.2%. NIM up 7bp QOQ to 3.14% and 24bp YOY. Best-ever Q1 fee result with capital markets up 34% YOY. YOY operating leverage exceeded 700bp. Noninterest income up 11% YOY. Expenses managed tightly.
Analyst challenge ratePercentage of questions scored as challenging — where the analyst pushed back, pressed for specifics, or questioned management's assumptions. · all analyzed quarters
0%
Share price · trailing year
daily closes, last 12 months — not scoped to the selected quarter · dots mark earnings calls, colored by that quarter’s score
Sources.Tellvest earnings-call sentiment score for Citizens Financial Group (CFG), FY2026 Q1: 8/10. Scores: Citizens Financial Group’s public earnings-call transcripts and SEC-reported results — the base band is anchored to reported GAAP revenue growth; transcript, EPS and guidance adjustments are applied separately (documented exceptions apply to a few issuers). Price: CFG daily closing prices for the trailing year; dots mark earnings calls, colored by that quarter’s score; the newest quarter’s score is part of Tellvest Pro. How to read a company earnings-call score.
positive📊 company
Private Bank Now 10% Of Pretax Income At 25%+ ROE
Contributing $0.11 to EPS (~10% of pretax income). Deposits reached $16.6 billion. Loans $7.7 billion with about $600 million of growth at a healthy spread of 4% over deposit costs. Opened 3 PBOs (total 9), targeting 25-30 long-term.
Revenue GrowthGeographic Expansion
positive📊 company
Reimagine The Bank Off To Solid Start
Reaffirmed $450M target by exit 2028. Estimating $100M in 2026 exit run rate. Over $30M in vendor saves already in the box. AI in production: 25% of calls by non-humans by year-end, 50% by end of period. Software development productivity 30% to 5-10x improvement in tests.
MarginInnovation
positive📊 company
One Citizens Cross-Enterprise Strategy Gaining Traction
Systematically finding ways to work across enterprise to serve successful business owners, investors, and entrepreneurs. Private bank, corporate bank, and consumer bank collaborating to deliver combined personal and corporate services.
DemandRevenue Growth
positive🌍 macro
Capital Proposals Could Deliver ~10% RWA Reduction
New regulatory proposals could deliver ~10% RWA reduction (110bp+ CET1 improvement). Net benefit after AOCI phase-in estimated at 30-50bp. ERBA approach under evaluation. SCB improvements also expected from upcoming stress test.
Regulation PolicyCapital Allocation
positive📊 company
Credit Quality Continues Favorable Trend
NCOs 39bp, down from 43bp. Non-accruals down modestly. ACL 1.52% essentially stable. Portfolio mix improving with lower loss content originations. Private bank zero credit losses since launch. Private credit exposure reviewed at granular level with confidence.
Bruce, you expressed confidence getting into the the 16% to 18% range for the ROTCE by the end of next year. I guess, number one, what could make it perhaps a little sooner get into the range and m...
Commercial loan growth has been increasing nicely across the industry. So I was curious about how loan spreads are holding up in a competitive environment.
You talked about looking at New York brand strategy, I guess you plan to open more branches in New York. Just talk to us, is that more private bank related? Or do you see an opportunity to just ope...
Given everything that you've said about a record first quarter in cap markets and very full pipelines, picking up new mandates while some of these deals were pushed into closing in the second quart...
When you go into a new market like Florida or California, now clearly, you're building your national brand, but it's I don't think it's yet at Bank of America level in terms of recognition. So how ...
Just on the private bank side, just what -- see if you can give us just a bit more color in terms of what are you seeing in terms of the mix of loan growth? How much momentum are you seeing on the ...
The first quarter and then the second quarter guide kind of get us to that 4.5-ish, 5% year-over-year cost growth I know a lot of the reimagined the bank benefit comes in the second half
In a scenario where rates stay higher for longer, we don't get any rate cuts until the end of the year. Where do you think the NII and NIM is trending?
So Bruce, you've had 4 straight quarters of sequential loan growth. If I look at the drivers of growth, clearly, private capital call, private credit have all been contributors. So maybe you could ...
I was hoping you could maybe start by speaking to kind of the capital markets dynamics. Obviously, I see the numbers in the first quarter, but curious how you thought the first quarter actually per...
GAAP revenue YoY +4.49% → base 6. The base score is anchored to the GAAP revenue YoY band before transcript, EPS, and guidance adjustments.
▸How this score was built
Base6Base 6GAAP revenue YoY +4.49% → base 6. The base score is anchored to the GAAP revenue YoY band before transcript, EPS, and guidance adjustments.+Transcript+1Transcript +1Bank Tier 2 check: revenue YoY +4.49% places CFG in Band 6. However, management explicitly stated 700bp+ YoY operating leverage, EPS up 47% YoY, and noninterest income up 11% YoY. These metrics clearly imply managed revenue growth significantly above 4.49%. PPNR growth implied by 700bp+ operating leverage on ~4.5% expense growth means revenue growth well into high single digits. The figure likely understates managed performance due to bank GAAP total revenue distortions.+EPS+1EPS +1GAAP EPS YoY +46.75% vs revenue YoY +4.49%, spread +42.26 percentage points (both filed, outside +5 percentage points -> +1). OI cross-check dropped as INADMISSIBLE: CFG files no us-gaap OperatingIncomeLoss concept (no-oi-subtotal.ts), so operating_income (operating income YoY +38.89%) is a vendor reconstruction, not a reported figure. The +1 rests on the admissible filed GAAP EPS-vs-revenue spread and is corroborated by (1) filed net income +38.61% ($517M vs $373M) vs rev +4.49% = +34.12 percentage points, which strips the buyback-reduced EPS denominator (diluted shares fell 2.78% YoY, 442.2M -> 429.9M on $300M of Q1 repurchases) and still shows profit growing ~8.6x revenue, so the EPS jump is operating and not a below-the-line/buyback artifact, and (2) a management-stated bank operating measure on the call: CFO Aunoy Banerjee 'solid revenue performance and expense discipline drove more than 700 basis points of positive operating leverage year-over-year' and CEO Bruce Van Saun 'year-over-year EPS growth of 47%, positive operating leverage of 7%' -- pre-provision net revenue (PPNR, the bank operating-profit line) grew ~7 percentage points faster than revenue = positive operating leverage. Robust to the revenue basis: even against management net revenue (high single digits implied by the 7 percentage points operating leverage), the EPS spread stays well outside +5 percentage points. Override stays false (the mechanical GAAP EPS-vs-rev answer is already +1; the management operating-leverage figure corroborates, it does not drive). -> +1.+Guidance0Guidance 0Decision gate: Did management change previously issued FY2026 guidance? NO, management explicitly stated full-year outlook remains broadly in line with January guide. NIM targets maintained.=Final8
How this score was built
Base6Base 6GAAP revenue YoY +4.49% → base 6. The base score is anchored to the GAAP revenue YoY band before transcript, EPS, and guidance adjustments.+Transcript+1Transcript +1Bank Tier 2 check: revenue YoY +4.49% places CFG in Band 6. However, management explicitly stated 700bp+ YoY operating leverage, EPS up 47% YoY, and noninterest income up 11% YoY. These metrics clearly imply managed revenue growth significantly above 4.49%. PPNR growth implied by 700bp+ operating leverage on ~4.5% expense growth means revenue growth well into high single digits. The figure likely understates managed performance due to bank GAAP total revenue distortions.
74.73
49.71
9
8
9
Oct 25Oct 26
+
EPS+1EPS +1GAAP EPS YoY +46.75% vs revenue YoY +4.49%, spread +42.26 percentage points (both filed, outside +5 percentage points -> +1). OI cross-check dropped as INADMISSIBLE: CFG files no us-gaap OperatingIncomeLoss concept (no-oi-subtotal.ts), so operating_income (operating income YoY +38.89%) is a vendor reconstruction, not a reported figure. The +1 rests on the admissible filed GAAP EPS-vs-revenue spread and is corroborated by (1) filed net income +38.61% ($517M vs $373M) vs rev +4.49% = +34.12 percentage points, which strips the buyback-reduced EPS denominator (diluted shares fell 2.78% YoY, 442.2M -> 429.9M on $300M of Q1 repurchases) and still shows profit growing ~8.6x revenue, so the EPS jump is operating and not a below-the-line/buyback artifact, and (2) a management-stated bank operating measure on the call: CFO Aunoy Banerjee 'solid revenue performance and expense discipline drove more than 700 basis points of positive operating leverage year-over-year' and CEO Bruce Van Saun 'year-over-year EPS growth of 47%, positive operating leverage of 7%' -- pre-provision net revenue (PPNR, the bank operating-profit line) grew ~7 percentage points faster than revenue = positive operating leverage. Robust to the revenue basis: even against management net revenue (high single digits implied by the 7 percentage points operating leverage), the EPS spread stays well outside +5 percentage points. Override stays false (the mechanical GAAP EPS-vs-rev answer is already +1; the management operating-leverage figure corroborates, it does not drive). -> +1.
+
Guidance0Guidance 0Decision gate: Did management change previously issued FY2026 guidance? NO, management explicitly stated full-year outlook remains broadly in line with January guide. NIM targets maintained.
=
Final8
Corporate events
Filed after the FY2026 Q1 call day (Apr 16, 2026) through the next call day (Jul 16, 2026)From SEC 8-K filings
No 8-K events recorded for this window.
Key financials
FY2026 Q1 selectedReported GAAP figures from SEC filings
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Quarter
Revenue
Rev YoY
EPS
EPS YoY
Net margin
FY2024 Q4
$1.99B
-0.1%
$0.85
0.0%
20.2%
FY2025 Q1
$1.94B
-1.2%
$0.77
+18.5%
19.3%
FY2025 Q2
$2.04B
+3.8%
$0.92
+17.9%
21.4%
FY2025 Q3
$2.12B
+11.4%
$1.05
+36.4%
23.3%
FY2025 Q4
$2.16B
+8.6%
$1.13
+32.9%
24.5%
FY2026 Q1Selected
$2.17B
+12.0%
$1.13
+46.8%
23.8%
FY2026 Q2
$2.28B
+12.1%
$1.30
+41.3%
25.7%
FY2026 Q3
$2.32B
+9.6%
$1.41
+34.3%
27.4%
As stated by management
Management’s own words, often on a non-GAAP, constant-currency, or adjusted basis — so these can differ from the GAAP figures above (e.g. constant-currency revenue growth excludes currency swings).
EPS
“EPS $1.13; ROTCE 12.2%; YoY EPS growth 47%; Private Bank contributing $0.11 to EPS (~10% pretax)”
Revenue
“NII up 1.6% QoQ (day count impact ~$22M); noninterest income up 11% YoY, best-ever Q1; capital markets up 34% YoY”
Guidance
“Full-year outlook remains broadly in line with the guide provided in January. NIM projected in the range of 322% to 328% in 4Q '26 and 330% to 350% in 4Q '27. Reimagine exit run rate ~$100M in 2026.”
Fifth Third closed the largest acquisition in its history on February 1, and the Comerica addition drove revenue to $2.9 billion, up 33% year-over-year, with adjusted net income of $734 million, up 38%
Huntington delivered an outstanding first quarter, with GAAP EPS of $0.25 and adjusted EPS of $0.37, up 9% year-over-year excluding acquisition-related expenses and other notable items
KeyCorp delivered Q1 2026 EPS of $0.44, up 33% year-over-year, with revenue growing 10% and ROTCE exceeding 13% as NIM expanded to 2.87% on track for the 3%+ year-end target
M&T Bank delivered GAAP EPS of $4.13 with NIM expanding 2 basis points to 3.71% as fixed-rate asset repricing continued, while fee income grew 13% year-over-year with broad-based strength and C&I growth reached $1.5 billion driven by middle market utilization pickup
Nu Holdings delivered record quarterly revenue of $5 billion and its highest-ever first-quarter net income of $871 million, up 41% year-over-year on an FX-neutral basis, as the customer base surpassed 135 million
Truist delivered 25% EPS growth to $1.09 with 250 basis points of operating leverage, as investment banking produced its highest quarterly revenue since 2021
Fifth Third closed the largest acquisition in its history on February 1, and the Comerica addition drove revenue to $2.9 billion, up 33% year-over-year, with adjusted net income of $734 million, up 38%
Huntington delivered an outstanding first quarter, with GAAP EPS of $0.25 and adjusted EPS of $0.37, up 9% year-over-year excluding acquisition-related expenses and other notable items
FITB stable · HBAN mixed · MTB mixed · NU improving · RF stable · TFC stable · USB stable
Credit
CFG improving · KEY stable · NU improving · PNC stable · RF improving · TFC stable · USB stable
Labor market
MTB mixed · NU stable
Trade & tariffs
FITB deteriorating · KEY stable
Inflation
PNC stable
Oil & energy
MTB deteriorating
Regulation Policy
CFG improving
KeyCorp delivered Q1 2026 EPS of $0.44, up 33% year-over-year, with revenue growing 10% and ROTCE exceeding 13% as NIM expanded to 2.87% on track for the 3%+ year-end target
M&T Bank delivered GAAP EPS of $4.13 with NIM expanding 2 basis points to 3.71% as fixed-rate asset repricing continued, while fee income grew 13% year-over-year with broad-based strength and C&I growth reached $1.5 billion driven by middle market utilization pickup
Nu Holdings delivered record quarterly revenue of $5 billion and its highest-ever first-quarter net income of $871 million, up 41% year-over-year on an FX-neutral basis, as the customer base surpassed 135 million
Truist delivered 25% EPS growth to $1.09 with 250 basis points of operating leverage, as investment banking produced its highest quarterly revenue since 2021